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Bonanza has a rating of 2.0 stars from 941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bonanza most frequently mention customer service, credit card, and phone number problems. Bonanza ranks 569th among Marketplace sites.
This company does not typically respond to reviews
Bonanza is a fantastic eCommerce platform with excellent customer service, I'm very satisfied working with. They have real email to reply my question, not automatic email. Thank you very very much Bonanza
This is probably the shadiest companies I have ever used! Fair warning selling on this site or buying for that matter. Look at all their reviews on here, BBB, etc. Speaks volumes on how they are as a company.
The site is easy to use and it is quick to find a particular product that you are looking for and easy to make your purchase
Date of experience: July 11, 2017
I am a new user of Bonanza.com but I like the ease of use and good communication. Thank you Bonanza.com.
Date of experience: July 11, 2017
The store I ordered from just did not send order and Bonanza did nothing. They state they are not responsible.
Date of experience: March 10, 2022
How can you believe in a site that is to cheap to advertise it's site so it's hard for booths to sell items.
Date of experience: June 19, 2015
I ordered a wallet from Bonanza and was completely satisfied. It was easy to order and it came very quickly and was exactly what I wanted.
Date of experience: March 4, 2017
Shipped the wrong size and I cannot get any response from the seller. Will not but from any Bonanza seller again
Tip for consumers:
Paypal return is your only option if it doesn't work out
Products used:
shorts
Date of experience: December 18, 2022
Do not order anything from here. No correspondence. No information. No followup. Never buy anything from this site
Date of experience: December 5, 2016
Great customer service and fast shipping from a new seller on Bonanza. Highly recommend this selling platform.
Tip for consumers:
Great deals can be found with a little looking around.
Date of experience: July 4, 2017
I spent two days putting in photos and listings they never activated my account
What a waste of time
Stay away
Date of experience: September 9, 2015
My first shopping experience surely did not disappoint me and will mostly likely return for a second time.
Date of experience: July 18, 2017
I'm so happy that I found Bonanza. It's a great site for worry free shopping, please keep up your excellent customer service!
Date of experience: July 24, 2017
First, do not purchase through this vendor.
Second, archive all communications as a class action lawsuit will be brought soon.
Date of experience: April 6, 2016
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Im saying a little complicated? The transfer from ebay was successful but only one photo transferred :(
Date of experience: July 24, 2017
Timing was quicker than e CD expected for delivery, pricing of items were very cheap and you even get a written letter with your purchase! So cute!
Date of experience: June 26, 2018
I have been so satisfied and pleased with Bonanza.com. They are quickly becoming one of my very favorite sites!
Date of experience: September 5, 2017
Do not buy! Was checking a painting that is valued at $******* and they have it for $600
Guess why? It's counterfeit!
Beware!
Date of experience: January 12, 2017
Easy site to navigate. Purchased ultra slim can coolies. Well made and arrived in just a few days after I ordered them!
Date of experience: May 4, 2017
Please don't order anything from this site it's a fraud. They'll take your money and never send u the product you ordered
Date of experience: August 24, 2019
Hi Jagdeep S., sorry to hear about the trouble with your order. Please contact our support team via email at support@bonanza.com. They are best able to assist through that channel, and will be glad to help!
Good prices and great service. One of the few sites that have a personal touch with customers. Thank you
Products used:
Digital items
Date of experience: March 29, 2023
Bonanza is horrible to sellers. It wasn't always this way, but the past year or two has shown them to be irresponsible, unreasonable and downright thieving. I was a long time, top-rated, trusted seller, with paid membership and money in my shipping fund, One - note that, ONE sale went south with a seller who threatened me, lied to me and sent me back an item that was chewed up by an animal. I offered a partial refund and they just booted me off the site with ZERO explanation. When I inquired they said, and I quote, "Due to security restrictions, our team is unable to provide further details involved with this action. " So that's that. They refuse to respond to further queries. How can a person know how to fix a problem when they don't know what it is? What about my shipping funds sitting in my account? What about sales I'd recently made and any potential issues those buyers may have? Usually there aren't any, but you never know. Now those buyers cannot contact me. In short, Bonanza's business practices have become god-awful, are actually against some fair business practices in the U.S. and they make no move to further discuss an issue. They just ignore you. Strongly urge sellers to avoid this site. They used to be a friendly, fun place with nice management. Now they act like a gestapo-wanna-be. To be so irresponsible, inadequate and unreasonable begs the question, just how old are these people running this site and do they have any experience in business other than bilking sellers out of their money with false promises of traffic if you "just pay for the gold/titan membership..."? Speaking of false promises, they're filled with those, too. They should be charged with false advertisement and their horrible business practices should be looked into by someone who can do something about them.
Tip for consumers:
Just don't do it!
Products used:
I'm a seller. Sellers deserve more respect and consideration.
Date of experience: January 11, 2020
Hello May,
Thanks for reaching out and so sorry to hear about your less than positive experience thus far. We'd love the opportunity to make things right. If possible, can you please email us at support@bonanza.com so we can better assist you? Sadly this review site does not provide much information for us to be able to locate your account. We appreciate your patience and look forward to hearing from you.
My product came and was even more awesome than what I thought it was going to be. I ordered from the seller FrogAndBearCreations.
Date of experience: August 15, 2018
I though I bought a camera from usbargains at Bonanza.com. The vendor took my money and no word yet on the status of my order.
Date of experience: March 25, 2016
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
I ordered a mass air flow sensor for a 1994 Nissan hard body truck with a 2.4L engine from PGauto. I visited the site a number of times to make sure the part was the correct one. It arrived, I put it on the truck and the truck would not produce RPMs higher than 2000 RPM and would vary by 200 rpm up then down and so on. Which was the problem with the old MAF, however with the old one the truck would get to 3000 rpm before the up and down of rpm. I broke one of the two sensors so I could not return the product. The folks at bonanza sounded like they would have done that but... the original part was made by Hitachi. The part that did not work was a "replacement" for the Hitachi part. Bottom line it did not work out of the box! The next day I ordered a Hitachi MAF! When it arrived I put it on and no more fluctuating! The only thing I can concluded is either the part from pgauto is defective OR the web page at pgauto says this part is a replacement part for the Hitachi is wrong. Either way I will never order anything through bonanza and certainly not from Pgauto again. The part number from Hitachi is AFH55M10. Pgauto replacement is *******. I just visited their site and it said their part fits 1990 -1996. Cannot be! I should have paid better attention! Poor poor product! I compared the ******* with the AFH55M10. The sensors on the 74 part were black like they had a coating. The AFH sensors were white. The old AFH PART Were black until I cleaned them with MAF cleaner. Then they were white.
Tip for consumers:
The part did not work out if the box!
Date of experience: March 8, 2017
I love the product fas shipping, Great prices to I Will order again from Bonanza.com Great costumer service thank you so much :)
Date of experience: June 14, 2017
Zero traffic on this website for sellers. Have been a member for over a year and have only sold 4 things. I am a Silver Level eBay Powerseller.
Date of experience: November 9, 2017
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Bonanza was launched in June of 2008.
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.