- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Bonanza has a rating of 2.0 stars from 941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bonanza most frequently mention customer service, credit card, and phone number problems. Bonanza ranks 569th among Marketplace sites.
This company does not typically respond to reviews
Bonanza is a fantastic eCommerce platform with excellent customer service, I'm very satisfied working with. They have real email to reply my question, not automatic email. Thank you very very much Bonanza
This is probably the shadiest companies I have ever used! Fair warning selling on this site or buying for that matter. Look at all their reviews on here, BBB, etc. Speaks volumes on how they are as a company.
This was a nostalgic gift for my dad and it totally hit the mark to the point I will be ordering more for the rest of my family
Date of experience: June 24, 2017
I ordered live plants and every step of the purchase was smooth. I would not hesitate to buy from the seller again and I'll also use Bonanza again
Date of experience: September 8, 2017
I've had success at selling items on Bonanza. I am fed up with ebay. Selling items there are at too high a cost. Bonanza is simple and honest.
Date of experience: January 28, 2017
In so disappointed in this company they sent an alchol detox and i ordered a THC one. The shipping paper was right just the wrong product
Date of experience: March 24, 2016
I find great deals on Bonanza and I love my doll. Buying is fast and easy but most of all safe. Thank you Bonanza
Date of experience: November 13, 2018
Hi Gary S., thanks for your review! We're happy to hear that. We appreciate you shopping on Bonanza!
Site Seems to full of scam seller who constantly open and close new profiles! Do not do business with go to a real site!
Date of experience: January 7, 2016
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
They dont guarantee service. They told ME to work with seller, who didn't respond to email, and paypal, who said the item was delivered.
Date of experience: March 25, 2019
Hi Rick R., we are sorry to hear about the trouble with your order. We see that you've already taken the right step by contacting our support team at support@bonanza.com, and our support team has recently replied. If you have additional questions at this time, please do let us know and our support team will be glad to continue assisting you!
Send an email and wait weeks for response without answers. Horrible customer service and no answers. No phone support either. A VERY bad investment!
Date of experience: April 25, 2017
This is a good a Jersey deal as you will find. Great quality fit and craftsmanship. I will def buy again from this seller
Date of experience: June 12, 2018
A de-cluttered and more "personal" ebay? Maybe. It sort of borrows from Etsy and Ebay in unequal parts. But basically it's another list your item to sell where you can list almost as many items that belong in categories as Ebay (terrible sentence). There are many attractive upsides to Bonanza over Ebay: free listings (4 pictures included - although Ebay now allows 50 free listings per month), the final fee is less than Ebay by a bit (their fees page explains exactly by how much), your products are distributed via google and bing so they show up in searches, you can import listings from Ebay and Etsy as well as feedback so the transfer is minimal hassle and many other minor "perks". One thing I find slightly creepy is that they show a google map of where you are on your "booth". I prefer buyers only know my address when they WIN an item, not when they look at what I'm selling. Especially if you're just selling excess personal items like shoes, handbags and clothing and aren't a wholesaler with a generic main street address.
I've listed an item both on Bonanza and Ebay and it definitely sold a lot faster on Ebay than on Bonanza despite its search engine pandering. In fact, when I neglected to remove the listing from Bonanza and someone bought it months later, I had NO idea how to cancel the listing on Bonanza. I refunded them via PayPal but after clicking (because I think their layout is not intuitive and kind of messy) around for a few minutes I gave up and contacted their customer service, which were helpful and resolved my problem.
At this point, I'm not really sure what the point of this site is other than maybe being a bit more useful if you know how to utilize its features and fewer fees (but doesn't matter if no one's buying your things). Etsy is still far superior in terms of having more variety if you're looking for handmade. Apparently though if you're in the market for selling 1K+ Chanel bags, Bonanza has a bags section just for that purpose.
Date of experience: May 26, 2011
THIS IS THE WORST SITE EVER DON'T USE IT I AM TELLING YOU DON'T THEY DON'T EVEN CARE ABOUT THEIR CUSTOMERS. I AM WAITING FOR A REFUND AND IF I DON'T GET IT WELL THE AUTHORITIES WILL KNOW.
Date of experience: April 11, 2016
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
I never heard of bonanza. I was looking for an alternative to etsy and ebay. Not satisfied with them anymore. I am going to try your site to sell. I
Date of experience: September 1, 2017
I sold on Ebay for a year, did not like their policies, protecting buyers, not protecting sellers, high fees, all phone calls sellers make for help are routed to the Phillipines, allowing crazy buyers to post anything in a poor review, allowing sellers about 12 WORDS to respond..., really, etc. So, I exported everything to Bonanza 3 months ago and also set up an Etsy shop. I had to do Bonanza because lots of my stuff is too new for Etsy... has to be vintage... pre 1998.
Etsy has been wonderful..., nowhere near the $2-3,000 per month. Volume I did on Ebay, but customers will pay what an item is worth, about 2-3x as much as Ebay buyers, and they do not bug you AT ALL. So far, $900 in 2 months... that is o. K.
BONANZA IS TERRIBLE. I joined, platinum or titanium membership... not sure...$200 per month because that offerred phone support. Guess What? No phones ANYWHERE... not even overseas. Guess what Else? SEVEN SALES totalling about $150 in 3 months and I have paid about $600 for absolutely NOTHING. I am closing my store and going to sell only on Etsy. All new stuff being donated.
Thank God, I am retired and have a pension... this is extra income... and now it is ENJOYABLE. Some are without another income and at the mercy of Ebay... or worse yet, Bonanza.
Yes, BONANZA IS A JOKE. A SCAM. A FAKE STOREFRONT. RUN!
I CANNOT BELIEVE THAT THESE SCAM ARTISTS ARE NOT IN JAIL... WHEREVER THEY ARE
Jackie.
Date of experience: April 16, 2017
Mark D. [Bonanza Rep] Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound.
Date of experience: July 21, 2015
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Lower Fees, Simple System, Easy to Show up in Google Results. I am hoping they continue to grow their buyer base!
Date of experience: April 28, 2015
I love shopping on Bonanza. I have never had any issue with receiving any of my purchases. Thank you for being there Bonanza!
Date of experience: June 10, 2014
I was skeptical at first but i got just what i asked for and I'm truly thankful. I will definitely shop here again.
Date of experience: November 20, 2017
I have ben buying and selling on Bonanza since 2009. I have no complaints at all. Easier than eBay. No outrageous fees like eBay or Amazon.
Date of experience: January 5, 2014
I ordered a shirt from bonanza about a month ago and I havent received it or heard anything about it. I HOPE THEY DID NOT STEAL MY MONEY OR I WILL TAKE HARSH MEASURES.
Date of experience: September 19, 2017
Hello, few weeks ago i bought the Software Windows 7, supposed to receive it in few hours, never received it, i had to wait few weeks for money refund, by only using PAYPAL - i love PAyPAL
Date of experience: October 27, 2015
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
On Bonanza deceive the buyer. Do not buy on this website. I have a lot of bad experiences. Buyer run from Bonanza.
Date of experience: January 18, 2014
Bonanza banned japanese seller and made it fault from paypal
Paypal did not made any chanes in policy and other reason
Why this side lie so bad
Date of experience: December 12, 2021
They don't stand behind orders. Ordered a couch cover. Got the wrong size. I was told to bad I got what I ordered.
Tell the world stay away.
Date of experience: February 2, 2015
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Anything you want or think you want is on this website if you don't see it at first just keep looking!
Date of experience: May 30, 2017
I give it a 3 because it is cheaper than ebay. That's it. The shipping is going to take months... literally..
Date of experience: February 18, 2015
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Bonanza was launched in June of 2008.
Bonanza has an A+ rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.