Bonanza

I've had a booth at Bonanza for many years. Excellent help when needed. Good customer service. Thanks.
Cindi/comfortcreamline

Online shopping can be hit and miss. Frankly, no matter what site you order from, unless you're familiar with the brand, you take a chance every time you buy something from an unknown seller. I pretty much online shop online so I've had tons of great and many poor experiences. So far, Bonanza has been good to me. I've now purchased 2 custom Oakland A's jerseys and 1 custom SF Giants jersey (I'm from the Bay Area). My seller was amazing. Some person/seller in 2 transactions. Super responsive, very fast shipping time, and the product was outstanding! (Which is why I ordered two more after the first one came!) I'd definitely explore more sellers on the site but I'll absolutely be coming back to this seller and send friends her way too!

I really enjoy this site. We buy and sell on here all the time. If for some strange reason you dont get your item, no big deal as all you have to do is contact Paypal or your credit card company and you get all your money refunded. No big deal and problem solved. Yes you do come across what we call a dead beat seller no matter were you shop including Ebay. But that's why Bonanza accepts Paypal and you get tracking information emailed to you. From what im seeing on these other feedback ratings is just a bunch of uninformed people that that are just not happy in life and have been kicked off of Ebay so there searching other places to disrupt. Either way i really enjoy Bonanza and there growing like wildfire now. Thanks for doing such a Great Job Bonanza :) 5 Stars *****

Started out concerned about this purchase as they recently joined Bonanza. Pleasantly surprised as it arrived a day earlier then expected. Beautiful condition, started right up and loaded as normal. I will certainly be back for other purchases.

Buyer purchases guaranteed through their two payment processors (Paypal and Amazon). Sellers have to work harder than they would on eBay, but they also don't pay as much... which makes it easier to run a long term business on. Thumbs up.

Many web sights don't live up to what is advertised. "Bonanza", on the other hand has collected many vendors with exceptional products whom deliver great value for the money spent. Although I have only purchased one item from Bonanza (so far) I give them a 10 out of 10 for my satisfaction. Value-Quality-Service
Thank you

1st impressions are lasting. My 1st order. Seller kept communication open. Never felt abandoned or the need to follow up. Chair was delivered faster than exp0ected. Delivery driver very nice and professional. Most certainly would recommend and shop with this seller again.

We bought 1000 crickets for our bearded dragon. They arrived six days later after they had been shipped from Pennsylvania to San Diego back to North Carolina where we lived. Out of the 1000 I am being generous when I say only 300 survived and those were so weak they died within days before being fed to the Dragon. And trying to pick the hundred or so out that was still alive was a disgusting nightmare. They also will not let you leave reviews on their site; it is all five stars with great things to say, but no real customer is allowed to leave a review!

Terrible communication skills. Not one email sent nor replied. Questions about my order unanswered. Same with the seller. Another joke advertising close to my neck of the woods. But completely off the grid when I asked their location.

I'd been searching online for a specific wool rug with a design that was discontinued elsewhere, and had nearly given up hope of finding it until I stumbled across Bonanza. The website's format is comparable to eBay or Etsy, in that they have individual shops/sellers from which you make your purchase. Although the item shipped from a seller based in India, it arrived in the States in less than five days and was in perfect condition (new with tags). Bonanza provides seller ratings so you can make an informed decision before purchasing... I'm glad I gave them a chance!

Very disappointed with Bonanza. It took over three weeks to get my burlap. Sent them at least four emails asking WHERE the product was and they didn't care to respond to ANY of my emails. Who's running this business? Thanks to you guys I didn't meet a bridal deadline. I won't be ordering from you again. You've lost our business. No respect for your customers.

Zero stars should be an option for this "ebay alternative". We were just looking to add another selling outlet to our business. Worst mistake ever! Not only did we waste over 100 hours setting up the booth with pictures, descriptions and the likes, but they charged us $500 for no apparent reason. Now no one will contact us and tell us why our booth was deleted. What a scam of a company.

I started selling on Bonanza because Ebay limits 30 entries per month before they start having fees of $0.30 each. I have thousands of new un-used HVAC parts to sell. At first bonanza seemed good with their low fees but when it comes to problem solving such as shipping outside of the country, or customers cancelling their purchases you have to spend hours trying to resolve the problems. Sold a part to someone. In the process they cancelled it. So we refunded them their money but still got a fee from bonanza because they don't process their own refunds. Long story short still fighting bonanza's customer service for their fee via email. Yep they don't give out any 1-800 numbers for good customer service.

I'm so tired of the 2 big selling sites, they seem more concerned about advertising dollars and multi millionaire seller's. Even people that have 150.000.00 in sales, they don't seem to care if they come or go. So sad E B use to be such a good company for the little people, NOT NOW. I'll sell and grow with Bonanza

I tried the free 30 day trial thinking it was actually going to be free but they took $290 out of my bank right away. Me and my wife have sent 6 emails so far with no response, tried the live chat that doesn't work and called the phone number that nobody answers. Have you guys ever heard of the "Buyer's Remorse" law? We have 3 days to cancel any contract and yes we're still in that window but getting someone to talk is impossible.

After purchasing a pair of glasses, bonanza.com informed me that the model I paid for was not in stock, but they had a similar, lower quality model they asked if they could send instead. Classic bait and switch. When I brought this to their attention the customer service team became rude and volatile, then refunded purchase.

I accidentally purchased a 12 month membership, and within 24 hours tried to cancel it. Well, its been 6 months and I have be recharged the membership. Wow... what a piece of crap company. They must be hurting for the $290. And really don't care about customer service or anybody. Watch out for this company. Years ago, they were better, but now. I would not trust them at all.

It takes FOREVER for anything to load. Half of it will load on a good day. Not to mention, many sellers have below an 80% approval rating. That is unacceptable. Don't pay attention to the positive reviews with one rating,. They are fake; having similar, generic names and pictures, and 5 stars across the board.

VERY responsive. I usually never have an issue but when I did, they responded within the hour! I have and will buy from them again! Yes I'm a real user and this review was not asked for or compensated in any way.

That is my second review for this "wonderful" web site I just can't find enough "nice" words to describe my frustration. So i order a Beer tender when it came it was broken( falsely advertise as used but perfectly working) so next day i send it back than a few days later i receive email that i'm not going to get refund cause after Bonanza team received the item it was damaged by ME! So i pay $100 to get a piece of sh*t than $38.to send it back the perfect scam! Dear Bonanza team i truly wish you all end up in jail

Completely horrible experience from start to finish. You only have 60 days (and 250 characters) to review your transactions. If you've purchased a fake product from a shady vendor bolstered by fake reviews, like me, it takes well over 60 days to get your money back in the bank. So, by that time, it's too late to review the seller! Bonanza needs to start caring about the integrity of the transaction process. If they can't control their despicable vendors, then they're thugs themselves. Avoid them!

I bought and paid for a Bluetooth speaker that will not hold a charge. When I attempt to logon to bonanza.com, I am unable to complete the logon process. One can only live chat or get a phone number to call, if u upgrade your account by paying more money. What a scam. Stay away from these crooks! PayPal, eBay or any other online company that allows bonanza to conduct business needs to reconsider.

They infringe on others trade marks! I called Chanel and was told they are not a licensed distributor of theirs. I learned my lesson the hard way i. E. after I bought "Chanel's perfume " for equivalent price ( $85); they should be shut down! Avoid it!