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Bonanza has a rating of 2.0 stars from 941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bonanza most frequently mention customer service, credit card, and phone number problems. Bonanza ranks 568th among Marketplace sites.
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Bonanza is a fantastic eCommerce platform with excellent customer service, I'm very satisfied working with. They have real email to reply my question, not automatic email. Thank you very very much Bonanza
This is probably the shadiest companies I have ever used! Fair warning selling on this site or buying for that matter. Look at all their reviews on here, BBB, etc. Speaks volumes on how they are as a company.
I've never heard of and or used Bonanza before but thought I'd give them a try since the Movihome Instant Popup Tent I wanted to purchase was no where else to be found. Worst mistake of my life! The tent I received was not what I paid for! The seller Lee Ruler sent me an Amazon regular manual tent which was unused and a regifted Xmas present from another person from Atlanta, GA (gift receipt was inside the box). I emailed the seller and hoping to get a refund in 3 weeks or so. I also reached out to Bonanza and pending response but I highly doubt they will assist since after Googling Bonanza Reviews, they have a TERRIBLE review history filled with so many consumer complaints! Wowow, two weeks of wasted time and money. What's even worst is that this seller, Lee Ruler is still defrauding and scamming customers by listing/selling many more of this Amazon regular manual tent listed as a "Mobihome" Instant Popup Tent on Bonanza website. Consumers BEWARE and DO NOT do business on Bonanza or you'll regret it! Read the Bonanza reviews on BBB and Google. Appears Bonanza promotes bad behavior and sellers and they will not help you get your money back from the seller!
Date of experience: January 26, 2024
I tried to join Bonanza as a free seller which it APPEARS that you can. It also APPEARS that you would only pay them a relatively small fee once you sell an item. However... the truth is that after you waste your time setting up your "booth" with a description of the items that you want to sell and then spend more time to put up photos of that item, you THEN find out (when they finally get around to open your "booth" usually a few days) after you get an email stating that you won't be CHARGED until 2 weeks or so when your "free trial" ends, and then you will "automatically" be billed once a month thereafter! What a SCAM! I didn't AGREE to a "free trial" at all! Why would I do that when it was SUPPOSED to be free?
Do yourself a favor and stick with eBay, especially as a seller. Their fees may be a little higher once you sell something, but it is worth it because they are so much more experienced and professional then Bonanza, and also the sellers and the buyers are protected much better.
Date of experience: January 30, 2018
Helped find just what I was looking for -- easy process; great quality; great price of item from Topshoppingonline!
Date of experience: January 24, 2018
I wish I had found this website years ago. A delight to explore, so far, so good.
Nothing like the dreadful ebay.
Date of experience: November 2, 2013
The service and quality of the product was outstanding. Bonanza's website made it easy to find exactly what I was looking for!
Date of experience: July 15, 2019
Certainly work a visit if you are looking for something specific at a good price. Also good customer service and follow up
Date of experience: January 23, 2018
Rip off. Book ordered and paid for. No response from seller and no help whatsoever from the web site. Avoid completely.
Date of experience: June 18, 2021
Terrible customer service they dont help resolve any issues and they allow any scamer seller on there site STAY AWAY WORST EXPERIENCE AND HASSLE NOW TO GET MY MONEY BACK.
Date of experience: January 23, 2019
As soon as I put the jersey on I knew I made the right choice, it felt and looked authentic, also the patches and customization was on point. 10/10
Date of experience: September 18, 2018
A nice online shop, with a selection of items you couldn't get otherwise, usually very cheap. Recommended.
Date of experience: January 19, 2018
Bonanza seller 'PaparazziSuperStar' is awesome. I highly recommend this seller and bonanza.com--I give both 5 Stars plus!
Tip for consumers:
Give Bonanza.com and Bonanza seller 'PaparazziSuperStar' a try.
Products used:
Signed Photograph of Reba
Date of experience: December 17, 2018
Hi Ken F.,
Thanks for your review, we're happy to hear that! We appreciate your support of Bonanza.
Over the last couple of years, I've purchased 10 lab created diamond rings from Diamondiiz on bonanza.com The rings are amazing. Thank you Bonanza!
Date of experience: January 18, 2018
Avoid at all costs! Buyers and sellers beware! This website is a joke! They don't want any business, they want to cater to scammers! Run away!
Date of experience: November 29, 2016
It took months to get my order. Customer Service was less than helpful. I will never order from this company and will warn everyone I know.
Date of experience: April 22, 2017
Bonanza sells rare DVDs that are just like new.
The two I purchased (Little Lord Fauntleroy) are so much better then the one I purchased from a company in TX.
Date of experience: May 7, 2019
Hi Helen E., thanks for your review. We're happy to hear that you are pleased with your DVD's. We appreciate your support of Bonanza!
For sellers this is simple garbage they are in business os stealing your money.
Absolutely garbage stay way from this thugs.
Date of experience: March 23, 2018
Ordered two cuttings of Red Globe Grape vines - got three. All three are rooted and have leaves and I am ecstatic!
Date of experience: May 1, 2017
Bonanzle use to be a great site but when it became Bonanza everything changed and it started going downhill. Customer support is terrible, slow and you seldom get any help. Customer service usually tells you to delete your cookies, clean your cache, get a different browers or some other dumb thing that most everyone has already done. Site is always having problems. They spend more time writing worthless blogs then they do fixing problems. There are very few buyers. Sure you can list for free but advertising is expensive and if you don't advertise then you sell nothing. Bonanza is starting to be a dictator just like eBay. Now they have added a verification box when using search and pictures are fussy and of poor quality and after several attempts you will be blocked from searching. Another method to drive buyers away. Have NEVER run into a verification box on any other sites when I wanted to brows when shopping. Then you work on writing up nice listings so they will be easy to read and easy to find the information a buyer would want and without any warning Bonanza goes in and changes the listing by running everything into one paragraph that is murder to read. No warning at all to sellers about this change. All I can say is Bonanza is not going to last if they don't change their ways. Sellers are starting to leave and going elsewhere. Buyers, well hard to say as there never was very many there. Use to be a really good place when it first opened but not any more. So sad as many sellers there had great hopes for the Bonanza site. The sellers are hard working sincere people who are just trying to make an honest living. Yes you may find a fraudulent seller at Bonanza but you can find them on most any site.
Tip for consumers:
Think twice before you waste your time setting up a booth. If search and site is working a good place to shop.
Products used:
A site for sellers to list their own products for sale. Buyers buy from multiple sellers.
Date of experience: December 24, 2018
Hi Sass P., thanks for taking the time to leave a review. We're always working to improve Bonanza and appreciate your feedback. Our support team has recently sent you a follow up email. They will be glad to help get to the bottom of the issues you are experiencing!
They do fake advertising by saying they sell a Nikon d610 for frikin $59! When I click on the website it is just accessories and a different picture
Date of experience: April 16, 2017
I am the owner of the Sorcerer's Cellar, a site that closed down two years ago on Bonanza. A cyber thief had spoofed the entire site, listed mine as his to trade upon my business name, reputation, copyright, identity, products, services, testimonials and my "about the owner" down to the last comma. Bonanza was notified repeatedly by myself and many loyal clients about the fraud. Even so, they refused to remove the cyber-criminal despite the fact they owe this legal due diligence to protect the public when known criminal fraud is involved. They had all the past information stolen by the criminal, so this was a blatant act of complicity with the criminal who was posing as myself, trading upon my expertise, my company name, my products, my copyrighted and trademarked SC logo. Being on eBay has always proven safer than some grey market site that says it cares about its customers and sellers while blatantly proving the exact opposite. Which site do you think will be easier to hack, Bonanza or eBay? Common sense will tell you the tinker toy site will be. It took weeks of my clients threatening Bonanza to remove the outrageous hacker who also used my identity. Stay will eBay, it's a far safer, more professional and a far more ethical site DO NOT PURCHASE FROM SITES SUCH AS BONANZA THAT ENCOURAGE, AID OR ALLOW CYBER CRIME AND IDENTITY THEFT.
Date of experience: July 15, 2018
Great baseball cards of high quality in perfect condition. Came quickly as promised, and added quality cards to my collection.
Date of experience: August 14, 2018
I ordered the Tory Burch large Quinn nylon tote. It arrived quickly and was exactly what was pictured and described!
Date of experience: September 26, 2018
Bonanza has an A rating with the Better Business Bureau and actively monitors and assists all inbound queries that are submitted via the Better Business Bureau. If you can please direct your inquiry via the BBB we will do everything we can to assist.
Bonanza was launched in June of 2008.
Hi Lisa A., we're sorry to hear about the trouble with your order. Please contact our support team via email at support@bonanza.com. They are best able to assist through that channel, and will be glad to help!