• CanvasChamp

CanvasChamp

Write a Review

Overview

CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.

  • Service
    209
  • Value
    215
  • Shipping
    220
  • Returns
    106
  • Quality
    205
Positive reviews (last 12 months): 60.5%
Positive
26
Neutral
5
Negative
12
281
See all photos
How would you rate CanvasChamp?
Top Positive Review

“Huge canvas!”

Patricia H.
7/14/24

I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!

Top Critical Review

“EXTREMELY DISAPPOINTED!”

Diane K.
5/9/24

I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.

Reviews (1,041)

Rating

Timeframe

Other

Reviews that mention popular keywords

canvas champ (122) customer service (144) metal prints (32)
Thumbnail of user hp130
Arizona
1 review
0 helpful votes
  • Send Message
May 19th, 2023

Company charged my credit card twice for my order, but produced no order and when I called, stated no order was placed, despite charging me for it. Gave me the runaround about fixing it. Waste of time and money.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello H P,

Have you shared your transaction ID with us? Please share the screenshot of the transaction ID as well any other proof of the money getting deducted, we assure you that we will check our systems for the payment.

Canvaschamp

Thumbnail of user meagana38
Indiana
1 review
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

I found Canvas Champ after Zazzle rejected my design for "not conforming with their company's standards". I was delighted when I found Canvas Champ. They accepted my time-intensive design at 50% of Zazzle's cost and ecstatic when I received my pillow. They did a Great job! I Will Be using their services again.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Meagan,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user ravinderj6
Texas
1 review
0 helpful votes
  • Send Message
January 9th, 2023
Verified purchase

It was effortless to order thru their website. I was able to customize to different sizes that I wanted. Canvas prints were delivered exactly on the day it was promised. The quality of the canvas print is not bad at all.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Ravinder,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user heatherr862
Florida
1 review
0 helpful votes
  • Send Message
June 27th, 2022

Their website is slick and makes it appear it is shipping fast, and from somewhere within the United States, neither are true. It ships from Ahmedabad, GJ, India and is not fast. Just got the Fedex notification it was delivered, but they dropped it off at the wrong address. Do not use this company, there are plenty of other options out there.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Heather,

We apologize for your first experience with canvas champ, We believe in 100% quality and customer satisfaction, Please do contact on Mac@canvaschamp.com so we can sort things out and give you the service we are known for to make your rating change from 1 Star to 5 Star.

Best Wishes
Mac
Canvas Champ

Thumbnail of user hk124
New Jersey
1 review
0 helpful votes
  • Send Message
January 10th, 2023
Verified purchase

I was really pleased with the canvases I bought recently - they arrived in a timely manner, well packaged, and they are beautiful. They aren't the same kind of high end canvases you would get elsewhere, especially since I bought the cheapest variation, but I love that I could get a slightly lower quality but still great product for a significantly lower price.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi there,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user leahm470
Texas
1 review
0 helpful votes
  • Send Message
February 26th, 2023
Verified purchase

Our order arrived very quickly. The canvas was perfect. The puzzle was different than I expected. Material and size were not what I was expecting, and the color was more saturated than original. But maybe I just didn't read the description well enough.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Leah,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.

Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.

Thank you again.

Warm regards,
Canvas Champ

Thumbnail of user stacys579
California
1 review
0 helpful votes
  • Send Message
April 7th, 2022

I ordered a poster-sized (24x36) canvas and received it quickly. It was beautiful, but the colors were a bit "off." Due to an advertised satisfaction guarantee, I requested a reprint. It arrived yesterday and it takes my breath away. SO happy with my purchase and the service from Canvas Champ. I'll be back!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Stacy,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards,
Canvas Champ

Thumbnail of user scottye3
California
1 review
0 helpful votes
  • Send Message
November 27th, 2020

I couldn't understand the quality indicator. Other than that, I love this site. I especially love the custom sizing. I received my order yesterday. The quality is outstanding. I was slightly worried about how my image would look being printed in a 29x45 inch canvas. I am impressed! Absolutely stunning. The ink looks great and the corners are very tight. I have plans to order acrylic prints from this business.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Scotty,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Thumbnail of user lauram3423
Missouri
1 review
0 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

I ordered 12 black floating frame canvases to decorate my dental office. The quality of the canvas was great. Four of the frames were cracked or damaged. I took photos of the damage and sent this photos to Canvas Champ. Three of them looked as the frames were damaged possibly during shipping but one frame had black tape placed over the damaged area and I thought this was poor quality. Did you really think I would not notice the black tape over a crack? Anyhow, once the frames were hung the cracks were not noticeable for the most part unless they are well inspected. I asked Canvas Champ for a partial refund for those damaged frame or to resend new framed canvases. They quickly responded that they would do which ever I would like. I elected for a discount since the cracks are not that noticeable. They offered me 25% off the damaged frames and canvases and I accepted that offer. I have yet to receive my refund but I feel confident that they will honor their promise.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Laura,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.

Regards,
Canvas Champ.

Thumbnail of user jeannek193
Florida
3 reviews
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

We have been ordering from Canvas Champs for our Farm Store to let the patrons have a great remembrance of their "trip to the farm". The turnover time of our orders and the clarity of images is exceptional!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Jeanne K

Thank you so much for the review. It means a lot coming from our customers when they post a review it let's us know that they actually love our product. We assurs you that we will maintain the same level of service in all our orders.

Canvaschamp.

Thumbnail of user tawneya
South Carolina
1 review
0 helpful votes
  • Send Message
February 24th, 2023
Verified purchase

Both pictures were beautiful in terms of color and clarity. The framing was poor. There were ripples in both canvases, so I will either have to restretch or just not put up. Not the same quality I received previously.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Tawney,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.

Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.

Thank you again.

Warm regards,
Canvas Champ

Thumbnail of user madelinem215
Rhode Island
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

I was ordering a pillow as a birthday present for a friend. It came quickly which was good, because I'm going to have to reorder. The picture came out strangely on the pillow, and I'm not quite satisfied with it.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Madeline,

We are extremely sorry for what has happened, and we request that you share the order number with us so we can look into this and assist you further.

Canvaschamp

Thumbnail of user angelad1739
Ohio
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

The two large canvases I ordered came perfect and fast. Actually, I ordered a couple canvases from another online canvas shop and the ones from CanvasChamp were far superior and at a lower price! I will definitely be ordering more.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Angela D

Thank you so much for the review. It means a lot coming from our customers when they post a review it let's us know that they actually love our product. We assurs you that we will maintain the same level of service in all our orders.

Canvaschamp.

Thumbnail of user gailm804
South Carolina
1 review
0 helpful votes
  • Send Message
January 6th, 2023
Verified purchase

I had one done earlier, I painted a portrait of my son and daughter. But I didn't like my rendering of my son's face, so I whitened it out and redid his face. It was much better than the first. So now I have something I can leave to him after I'm gone. Thank you.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Gail,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user leaanned
Texas
1 review
0 helpful votes
  • Send Message
April 22nd, 2023
Verified purchase

I created a beautiful display for my son's college signing day with your canvas prints. The day was perfect and he was so excited to see the beautiful display with the portraits you created for us. Thank you so much! We will definitely use your service again!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello LeaAnne,

Thank you for sharing your experience with us & we are glad that we are able to satify you because customer satisfaction is what we strive for.

Regards
Canvaschamp

Thumbnail of user nancyf1753
Florida
1 review
0 helpful votes
  • Send Message
April 3rd, 2023
Verified purchase

When ordering our acrylic pictures, we paid for Expedited Shipping - we needed them by a certain date. Unfortunately they did not arrive by the scheduled date - it was over a week later that they finally arrived. We were credited back the cost of Expedited Shipping, but we needed the pictures by a certain date. Also, when we went to hang the pictures, some of the hardware we ordered was missing. After talking with customer service, they said they would send what was missing. We ended up having to buy what was missing so we could hang the pictures.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Nancy,

We apologize for the inconvinence caused to you, kindly share the order number to us on cs@canvaschamp.com and we will investigate in this and revert back to you.

Regards
Canvaschamp

Thumbnail of user tobiev2
New York
1 review
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

My order was around 12 pictures on one picture frame. It came out very bad. Many of the faces came out orange, the coloring was extremely off... I sent them and email and I'm waiting very patiently for their response back.
It was a complete waste of money, I can't use the picture which they sent me...

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Tobie,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Thumbnail of user vaynac
Canada
1 review
0 helpful votes
  • Send Message
March 15th, 2024

Don't buy from that CIE it is garbage. 2 times they sent me my order and unbeilivable how it's a real mess.

Products used:
Photos print on Canevas

Service
Value
Shipping
Returns
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Vayna,

We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.

Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.

Thank you for your understanding.

Warm regards,
Canvas Champ Support Team

Thumbnail of user shays110
Arkansas
1 review
0 helpful votes
  • Send Message
February 18th, 2023
Verified purchase

I used this site to buy my canvases because I was so fed up with another website I have used for years. The canvases was packaged very very well but the canvas were creased like they just wasn't put on straight but it's not noticeable once it's on the wall. All in all I was pleased with my order. Cheaper option for canvases and I received them pretty fast

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Shay,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.

Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.

Thank you again.

Warm regards,
Canvas Champ

Thumbnail of user robertm7963
Illinois
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase

The whole process was painless. Website was easy to use. Easy to order and Prices were very good. Delivery was quick. When I received the pictures they were great and I was very happy. If I need pictures in the future you will be at the top of my list of places to contact.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Robert,

Thank you for showing your trust in us and it means a lot when it comes from our customer's as this words keep motivationg and reminding us that we have a commitment towards customers for 100% customer satisfaction.

Regards
Canvaschamp

Thumbnail of user brandonh888
Colorado
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

I had to have a wood print remade due to damage on the fist one, the wood print was wrapped in cellophane, placed into a box and then wrapped in cellophane again. There need to be heavier packaging around this wood print. The remake had a lot of damage to the box and the first layer of cellophane. Luckily it did not go through the second layer. Not impressed with the packaging on a print that cost this much.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Brandon,

We are extremely sorry for this, we have forwarded your fedback to our packaging team and we value your feedback. We assure you that we will get the packaging issure resolved.

Regards
Canvaschamp

Thumbnail of user marym6508
California
1 review
0 helpful votes
  • Send Message
January 13th, 2023
Verified purchase

Absolutely love the blanket! And the picture on it is just so clear and realistic. It looks exactly like a huge version of my picture! Everyone who has seen it is stunned by how realistic is looks. Thank you!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Marry,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user joanc975
Washington
2 reviews
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

This photo was a gift for a wan that had her first baby after a few miscarriages so I needed it to be perfect. It was a picture of her and her baby at birth. It was beautiful and perfect and she cried at the perfect beauty of it. Thank you for always making my canvases so beautiful.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Joan,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user melb226
California
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

One of my canvases didn't come out the way I had hoped it would be. I was told it was how I loaded the art work. In conclusion the oversight was on my part and part of the learning curve. I can see that but sad there is that learning curve. I don't think I'll be ordering any others. Thank you.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Mel,

We apologize for any inconvinence caused, please share with us your order number so we can assist you.

Canvaschamp

Thumbnail of user miao34
Washington
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

CanvasChamp has good prices and quick turnaround. I've ordered twice and have been pleased with my purchases. The only suggestion is better packaging. My canvases arrived damaged. My first order arrived with a tear in the corner of the canvas. My second order arrived with a crack in the back board. The quality of the canvas photo is nice. Overall satisfaction: 4 stars out of 5.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user jainams4
Jainam S.

How do I know I can trust these reviews about CanvasChamp?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about CanvasChamp?