- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
I ordered a split acrylic on July 23rd and paid for express shipping and the product was delayed, I contacted support and was told the product was finished but the site said it was sitting in production for over a week, after being constantly told it would ship in 24-48 hours (multiple times in one week) with no updates my order finally shipped (on the day it was oiringally supposed to arive) and was shipping from India, not USA as the site says and as the support worker on the website told me it was from USA. I contacted Mike who resolved all issues, his response is what helped my review of this company. The product quality itself was beyond my expectations, other reviews had me worried it would arrive damaged but it came in good condition and the quality was better than expected. It was a gift and the recipient absolutely loves it.
Can't say I will order from them again after the one support staff (Stanley) lied to me about where it was shipping from but the quality of the product itself surpasses my expectations.
If you don't mind waiting to receive your product and don't mind that it's coming from India they are fairly good company and Mike was very helpful in resolving any and all issues. A big thanks goes out to him for this.
I have had a terrible experience shopping (placing an order and following up) with CanvasChamp. What was meant to be a quick and easy Valentine's Day gift has turned out to be nothing other than a nightmare.
- Placed an order and received a proof within 2 days
- Declined proof and suggested edits
- 7 days of no communication
-Email after 7 days that my order is being printed (without sharing me a copy of the proof)
- Was told that they will share a copy of the proof with me (nothing was shared)
- On the 13th of Feb I requested cancelling my order and refunding my $ (No response)
- On the 14th I get an email statin g my card has been charged and a FedEx tracking number has been generated from India
I DO NOT wish to go ahead with my order which was created without my approval. It is too late to receive it. Please CANCEL my order & REFUND my money. Thank you.
Tip for consumers:
I assumed this was a company based in the US but it turns out to be a company in India who are doing a horrible job at customer service and communication
Products used:
None.
I ordered a photo blanket for my mom with all her kids, grandkids, great grandkids on it. She loved it. She said it was like one big hug when she went to bed with it.
Hello Carol,
Thank you so much for sharing your experience with us and we are very happy for your Mom, we understand emotions means a lot to us as human beign and we strive to provide you 100% customer satisfaction.
Regards
Canvaschamp
Ordered "love you to the moon and back" moon lamp for Valentine's Day and HE loves it. It arrived after Valentines day but the quality of the product made it worthwhile.
Hello Donna,
Thank you for the feedback, we apologize for the delay in shipping, once we ship the package we have limited control over the package. However we are glad that you loved our package.
I absolutely loved it! I got it way cheaper than everyone else in the family that ordered pics from other online stores! Wooohooo I didn't pay 300 bucks or more like everyone else! Thanx!
Dear Marc,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
Right now I trying to get something done about a print I got that's damaged or should I say it's not tight on the bottom of the print so there's a wrinkle
Hello Julia,
We hope that your issue has been resolved or in process however you can share your order number and we will try to expedite it for you.
Regards
Canvaschamp
Have four now need one more for my florida adventures very well made an put together very good service
Dear Ronald,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Mug finishing is not good I can see scratches in the bottom and photos are very visible there is no use of Magic word
Products used:
Mug finishing is not good I can see scratches in the bottom and photos are very visible there is no use of Magic word
Hey Sujatha,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
This was my second order from CC. My review applies to both orders. Stellar work and delivery time. Perfect! Thank you!
Tip for consumers:
My first order was for a photography show. I misunderstood the delivery time. I called to ask if they could expedite the delivery. They went above and beyond, rushing my order through customs and delivering it one day before my deadline. It's been many years since I've received such excellent service.
Products used:
Wrapped canvas prints.
Hi Francie,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Legit. Products are beautiful with quality. Can't say anything but Thank You for a good service. Keep up the good work.!
Tip for consumers:
Would be great
Dear Anne,
Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.
We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.
Warm regards,
Canvas Champ
I finally found a way to turn my personal pictures into art, all thanks to CanvasChamp. They all turned out so beautiful.
Products used:
pictures
Dear Diana,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I orederd a pic 12×18.
It is so dark and blurr. Very poor quality. Will never buy again. I clearly mentioned pic should be clear but still they sent a very poor quality picture.
Tip for consumers:
Not recommended to orders waste of time and money
Dear Rajan,
We offer 100% customer satisfaction guarantee. I'm so sorry to know that. Please do not worry and take photos of your received products that shows defects/damages/issue then attach them to an email and send it to cs@canvaschamp.com with your order number in the subject line. Our quality team will get back to you.
Warm regards,
Paul K
I received the wrong Magic cup. It wasn't the picture I have submitted to be printed. Instead of the 25th Anniversary, I got a graduation from some else picture.
Alex
Hello Alex,
We are extremely sorry for what has happened, and we request that you share the order number with us so we can look into this and assist you further.
Canvaschamp
Canvas Champ is always my go to for canvas prints. Excellent quality, customer service and fast shipping.
Dear Rebecca,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
I love shopping here! This is my 3rd time! Once with my engagement photos. 2nd with my wedding photos and now with our maternity photos! I will Be coming back to print out my daughters newborn photos
Dear Clive,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
I ordered 2 items for Christmas gifts Nov 21st with an estimated delivery of Dec 11th.
I have checked several times on the status post Dec 11th since it was still showing "In production". I have emailed client service several times and each time Bruce expressed his regret in the inconvenience each and every time and shared with me what I already know from the "my orders" tab on the site; it's STILL in production.
On Sunday Dec 20th I was told "We really understand your concern and have requested the related team to prioritize the order and ship it within within 24-48 business hours positively" Dec 22nd, 48 hrs away, still in production.
I absolutely understanding shipping delays during the holidays, especially this year. This has nothing to do with shipping and everything to do with this company making promises they cannot keep.
I fully expect to not see these items until well into January and I will be requesting a full refund.
I will NOT be using this company again and will actively discourage others from using them.
The 1 star is for "Bruce" and his regret in the delays...
*** update - finally sent via FedEx, from India on Wednesday Dec 23rd. Estimated delivery is Tuesday January 5th 2020. It took 32 days to prepare my order and send.
Dear Joanne,
We are extremely sorry for the inconvenience caused. Due to heavy order flow for Christmas and backlog of pending orders, we apologize for the delay.
Please note, we do not compromise with quality even in heavy rush of orders.
We have mentioned India as our production location on Contact Us page of our website, it's for your kind information.
Warm regards,
Paul K
My canvas art pictures came out better than expected. They arrived faster than we imagined. The packaging was perfect! No a ding, dent or tear!
Hello Debbie
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
Do not get from them. They destroy my work acrylic photo. They forget what happened to the customer that's it. I recommend this is worst
Tip for consumers:
Do not use this. Look at reviews. This is the worst quality. They block me in phone, damage to my work and came from India to which it's say Australia site
Products used:
Acrylic photo . Absolutely disgusting quality
Hey Iseeu,
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I think we clearly failed at that.
Please allow me one last chance to rectify the situation, please share your details in my email: matt@canvaschamp.com
Once again, please accept my sincere apologies, and please know that I will take care of your issue after reviewing everything.
Warm Regards,
Matthew P
Canvas Champ
Value pricing, great products, quick shipping with undamaged goods! Getting ready to place next order this week, my 4th order in less than a year.
Hi Valerie,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Very quick and easy process to order. My mother loved the pillowcase for Mother's Day, made from a picture of one of her favorite t-shirts.
Hi Lindsay,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Delighted with the finished product of my recent project with Canvas Champ! So helpful when I needed it too. Will definitely use them again!
Dear Helen,
Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.
We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.
Warm regards,
Canvas Champ
Easy to use website, placed order a week before Christmas, order was produced and shipped promptly, received in plenty of time for the holiday.
Hi There,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Only issue is I didn't realize the prints would be so thin. I did not notice any option to order a thicker frame.
Hi Tony,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
You are my go to site when I want a canvas print! Always fast service great quality! Thank you! I'll be back!
Hi Leslie,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Received a day early and right before Christmas hosting. Pictures are more beautiful than I expected and fit the space so well!
Hi Savannah,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Gain trust and grow your business with customer reviews.
Hey Amaey,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ