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CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
Extremely POOR printing (washed out) and creased photo not resolved after 2 months. No money back only credit. Horrible company.
Great image, professionalism, and delivery time. Very happy with the outcome of my painting in a print canvas
I have purchased several frames in the past month. Easy to use website, fast delivery and a quality product. Very happy.
Dear Yaine,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
Waited three weeks and never received my product. However, they were quick to collect payment. Do not order from this company.
Dear Natalie,
We are extremely sorry for the delay. Unforeseen reasons are there for the delay and we truly regret that. We'll definitely compensate you for the delay.
We follow 100% customer satisfaction policy. Please share your order number along with reference to Sitejabber review via emsil at cs@canvaschamp.com and you can ask for shipping refund.
Warm regards,
Canvas Champ
Excellent service and the prints look amazing. This is my third purchase with Canvas Champ and again the results are brilliant.
Hello Adam
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
Even though it arrived late, in a damaged box by FedEx, the pictures are beautiful, and are displayed in my livingroom.
Products used:
Pictures only
Hey Cathy,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. However, damage during transit is out of our control.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I will pass on the firm feedback to the courier team to bring some improvement in the product shipment handling as per your expectations.
Also, please know that Temporary Emergency Fulfilment Surcharge is a temporary surcharge that is levied on all orders to adjust incremental costs owing to the constrained environment for manufacturing as well shipping due to the Covid-19 crisis. We continue to monitor and work on supply chains and are working towards mitigating this at the earliest.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Finally got around to having my favorite picture of my grandma and I on a pillow. It's PERFECT! Love it soooo much!
Hi Damien,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Do not order prints from here. I used to have prints done here, and they were very decent for the price. At some point they changed their production company and things have gone downhill dramatically. I waited 2 months for my order and when it arrived it was completely wrong. The mat wasn't even real, it was just printed onto the paper. The frames were a completely different size than I ordered. The prints themselves were very low quality and blurry even though the images I sent were high quality. The back of the frame was duct taped together. I had ordered from them before (the same exact frames in the same exact size) and these new ones were completely different and horrible quality. Even if I hadn't had the old ones to compare them to I would have asked for my money back, these quality of these prints was completely unacceptable.
I complained to them and sent them extremely detailed information about all the issues. I included labeled photos of every issue, and photos of the old prints that were done correctly for reference. They told me they would correct the issues and send me a new order free of charge. I waited another 2 months for this order to be fulfilled, and had to exchange a ton of emails with them. SO much work. The corrected order finally arrived and was completely wrong again. 2 of the 4 pictures were exactly the same as the first incorrect batch, and the other 2 were the wrong size again and had no mat at all.
I am not a high maintenance customer. I have been incredibly patient, waiting much longer than the website said it takes to fulfill orders. I understand that with the pandemic things are behind. I tried to work with them to correct the problem. After all this I am throwing the prints in the trash and getting my money back.
I have been trying to leave my experience in reviews to warn other people about this, and I have found that many of their positive reviews seem fake, and barely make sense as if they were computer generated. Finding a place to leave a real review is very difficult. I wish I had noticed these things before spending my money here.
DO NOT ORDER PRINTS FROM THEM.
Tip for consumers:
Don't.
Products used:
Custom framing
Hey Erin,
I apologize for the inconvenience caused to you.
Please know that this is not our standard quality and sometimes some imperfections do slip by. In fact, we thrive to provide 100% quality along with exceptional customer service.
Please know that we tried to change our product a bit which was a failure. I recently started to handle reviews for the company to understand customer's concerns and bring them to the management team's attention in order to improve our quality of service based on the feedback.
The management team along with the product design team are already working on Framed Prints to ensure that 100% quality is provided exactly how it was being provided previously. I apologize for the quality you have received for the product and please be assured that we work on customer's feedback, be it good or bad as we are on the verge of transforming Canvas Champ to Customer's Canvas Champ meaning; we would listen to the customers and work with them in order to improve our quality of service.
Please do not lose hope in us just yet, I assure you that we will take this as firm feedback and share it with my management team to ensure that we work with the designing team for the best product output.
Please confirm if the complete refund issued or not for the bad quality product sent out by sending out the email to matt@canvaschamp.com
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Matthew P
Canvas Champ
"The" place to get canvas, acrylic and metal prints with capability for ANY size and extremely competitive prices.
Hi Marv,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I purchased 4 blankets around the holidays, well-aware that they wouldn't arrive until after Christmas. They ship date they gave me was the 29th, which didn't seem too bad, but after still receiving nothing days afterward, I looked up the tracking number to find that they had been very misleading, as 'ship date' referred to when it would be sent out for shipping, not when it would be shipped to me by. I'd have been okay if they'd just been open and clear about that from the start.
More irritatingly, two of the blankets I ordered were noticeably smaller than what had been described on the website. I was probably most disappointed by one of the blanket's colors being notably off. Only 1 of 3 on the pictures on the blanket was messed up, but it was the picture that had by far been the best quality out of the ones I used, so I was baffled. A wonderful picture with blue in the background ended up becoming a picture of a bluish-gray young man somehow. I'm a little surprised there was no quality control or anyone checking the colors before shipping them out.
I also have pictures of the box they arrived in (very beaten up with some tears and holes), and more upsettingly, two staples and a ripped piece of a label in one of the blankets. So glad I didn't have them shipped straight to the people they were for (not that the website would've let me--I tried but would've had to purchase each one separately and ship it separately, which is ridiculous).
It's unfortunate, because the idea of custom picture blankets was really cool, and they'll make mostly good gifts, but my poor experience with CanvasChamp has definitely made me unlikely to purchase from them again.
Hey Michaela,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I've had a pretty good experience so far with the caveat that the detail on the metal prints is only a 7 out of 10.
Hello Scott
Thank you very much for the positive feedback, it really means a lot coming from our customers.
Regards
Canvaschamp
I cant give an answer because I haven't the received replacement. It looks like it is going well so far.
Hi There,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
Took a while to arrive. But all perfectly packaged and tracing was good.Everything was excellent. Customer support was top notch.
Hi Kaitlyn,
Thank you very much for posting your review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I ordered a custom canvas. The quality is good and the product shipped quickly. I was happy with my order.
Hello Meghan,
Thank you for the review, we appricate it a lot and glad that you liked our product.
Regards
Canvaschamp
Always thrilled with my canvases from your company! Recommend canvas champ to everyone I come across wanting to order canvases!
Hi Kaylee,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Great canvas prints at very low prices. I covered an entire wall with them. Great reproductive quality from photos uploaded from my phone.
I was so satisfied that I told my neighbor and she also ordered from you
Was skeptical because of the price. 100 percent satisfied
Hi Linda,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Ordered a few items and received a complementary one as well. Delivered in time, and looks just like what you see online. Thank you!
Hi Morteza,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I've purchased from Canvas Champ several times, & the orders are ALWAYS done quickly, of excellent quality, shipped quickly, & packaged professionally & securely.
Hi Nichole,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
My canvases came out amazing, i cannot wait to order more. I'm waiting for the 5 x 7 to come back to the website
Hello Daisy,
Thank you for the lovely review, we do have 5x7" sizes you can place the order by using it from our custom size option on our website.
Regards
Canvaschamp
I have ordered several canvases recently and have been very pleased with the final products! They are so beautiful, and the delivery was quick!
Hi Patty,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Great job and service.
I was a little worried when I was tracking the shipment from India. But it arrived on time!
And they look great.
Ray
Hi Ray,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Thanks it looked great! We have ordered before and are happy with the project. Have a great day, I am in a hurry to catch a flight.
Thank you very much Alice for the positive feedback, it really means a lot coming from our customers. We belive in 100% customer satisfaction and highly appreciate your feedback because inspite of your busy schedule you took time to write about us.
Regards
Canvaschamp
This print of a hike of my husband and son turned out great and is a nice addition to his office. Great pricing & quality as always.
Hi Teresa,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I am happy I chose this company for my canvas art. The company did a fabulous job at what I wanted. I could not be any happier.
Hello Van,
Thank you for sharing your view about us, we are very happy that you love our product and we assure you that we will bring smile on your face on your each and every order with us.
Regards
Canvaschamp
Gain trust and grow your business with customer reviews.
Hey Kathy,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details at matt@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Matthew P
Canvas Champ