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CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
They were delivered on schedule, protected wrapping and were beautiful. They were gifts and loved by the recipients
Quick shipping. Always great packaging. One of the cavas' had a bubble in it but I was able to fix it by recanvasing it.
Purchased personalized notebooks for the grandkids with them playing their sport and everyone loved them.
Hi Sandy,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
My canvas photos turned out beautiful. I'm very impressed at how they look and will be purchasing more in the near future! Thank you!
Hello Dee J,
Thank you for the lovely feedback, we appreciate you taking time to write about us and glad to hear that you will be back to purchase even more and we assure you that we will be delivering our best products to you. Thank you!
Regards
Canvaschamp
Excellent service! Exceeded my expectations, and delivered early! Will continue to use Canvas Champ in the future.Les
Hello Les,
Thank you so much for the review. It means a lot coming from our customers when they post a review it let's us know that they actually love our product. We assurs you that we will maintain the same level of service in all our orders.
Regards
Canvaschamp.
Customer service had fast replies with a friendly tone in their messages. The products came out exactly how I wanted it! Highly recommend!
Thank you very much Violet for the positive feedback, it really means a lot coming from our customers.
Regards
Canvaschamp
Love the final product! Didn't realize it would ship from India, which caused severe delays in shipping time. Arrived about a week late.
Hi Mark,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
Excellent quality with perfect color rendition. Metal prints were professionally packaged and arrived promptly (about 1 week from order) via FedEx.
Hi Bill,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
This company is a joke with false advertising. Don't waste your time. Use collage.com instead.
STAY AWAY
Dear Customer,
I apologize for the inconvenience caused to you.
Please know that we are bound to provide you 100% quality along with exceptional customer service. Clearly, we failed at it which made you upset.
Please share your concern in detail in my email to take care of this on the highest priority: matt@canvaschamp.com
Once again, please accept our sincere apologies for all the inconvenience caused to you, and please know that we will take this as firm feedback in order to improve our quality of service as per your expectations.
Warm Regards,
Matthew P
Canvas Champ
Excellent customer service from start to finish. Beautiful art piece. My aunt was extremely pleased with her gift.
Hi Nicole D.
We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
We look forward to working with you again in the future!
Best Wishes
Canvas Champ
Good quality, timings on delivery, value. Surpassed expectations. Customer Service great. Will use again.
Products used:
24x36” canvases, 8 x 18x24” canvas
Hello Virginia
Thank you so much for the review. It means a lot coming from our customers when they post a review it let's us know that they actually love our product. We assurs you that we will maintain the same level of service in all our orders.
Regards
Canvaschamp.
Order went smoothly, Received package on time. The tote turned out so cool highly recommend this product.
Hi Qunetta,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Image and product quality is exceptional, with robust packaging to prevent any damage from delivery.
Hi Alisher,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
This is an excellent place to have your favorite memories placed on canvas! A must for those special occasions!
Tip for consumers:
Make sure your photos have high definition quality for best results.
Products used:
Canvas framed photo.
Hi Haydee
We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
We look forward to working with you again in the future!
Best Wishes
Canvas Champ
Everything turned out just great! Thank you. Awesome color, and the canvas prints are
So nice. My clients love this product.
Hi Ted,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Great product, excellent service. Fast shipping right before Christmas. I'm very pleased with the pictures. Thanks.
Hi Tracie,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Amazing product at very reasonable rates. Arrived a day before delivery date. Thank you canvas champs!
Dear Trisha,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful week ahead!
Warm Regards,
Canvas Champ
Canvas is nice unfortunately even though I paid for express shipping, item arrived several days after expected delivery date!
Hi Lisa,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
These turned out so cute! I have ordered canvases from canvas champ trice now and been pleased both times!
Hello Sarah
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
Quality canvas prints. Never disappointed, I use this website from 2018 with no problems! Thank you!
Wow I love it so beautiful and just what I expected to look I'll definitely will be ordered more to decorate my home
Thank you very much Miriam for the positive feedback, it really means a lot coming from our customers.
Regards
Canvaschamp
After a good deal of searching to decide where to attempt metal prints for my photography, I finally decided on CanvasChamp due to what appeared to be appropriately high customer satisfaction. My order arrived with one print having spots in the print that weren't part of the original image, and all three metal prints having corner damage to some degree due to inadequate packing. I was able to reach CanvasChamp support online, who offered to give me 20% off or reprint the order. Since all three metal prints were useless, I opted to let them try again.
The 2nd attempt was worse than the first, and for the same reason. Both sets of images were shipped from India. I take no exception to the long ship time, but neither set of images had any corner protection which resulted in damage in the long journey both times. While they might be able to print a satisfactory image, this company is unable to pack media appropriately for the overseas journey. I'd steer clear. It wasn't worth the hassle to attempt to use a distant printer, even at the budget price, since CanvasChamp went 0/6 on getting the prints to me undamaged. I'd recommend CanvasChamp consider adding intentional foam corner protection to their shipping strategy rather than hoping a couple of flimsy composite boards hold up to an overseas trip with FedEx to save themselves some money on (pointless) re-prints, as well as likely maintaining satisfied customers. Not a single metal print was usable out of the original set of three, nor the replacement order of three. Perhaps you'd have better luck if you were in Asia or Europe and the journey weren't so arduous, but I wouldn't risk it!
Tip for consumers:
The site itself is quite usable and ordering is easy. Even support was relatively easy to contact. The issue with CanvasChamp seems to be primarily in the quality of the packing and shipping process.
Products used:
No products arrived usable.
Hey Michael,
I apologize for the inconvenience caused to you.
We are bound to provide you 100% quality, timely delivery, and exceptional customer service. I can see that we have failed to provide it to you.
We are facing a few delays due to the COVID-19 and that we are working with 50% capacity as of now which caused a massive issues in packaging and shipping however, please share your order details at matt@canvaschamp.com.
Please be assured that I will take care of this and try to restore your faith in the brand by setting this right for you.
Once again, please accept my sincere apologies on behalf of the entire Canvas Champ team. I will escalate the issue to the management team in order to improve our quality of service.
Warm Regards,
Matthew P
Canvas Champ
I bought 4 different products trying to check accuracy and quality before ordering more because I'm not able to print larger than 13x26" at home. Each product was 12x24" so that I could compare to my home printer (Canon pixma pro 100 & Canon pro luster paper). Image proof of my grievances are attached.
First the canvas, the stretching was awful. It has exposed-wood corners from someone cutting off too much material, it has bumps under the surface from debris and frame damage, the image wraps excessively over the edge a 1/4", the canvas is *over* stretched compensating for the black edges that were printed too small, making the edges wavy and uneven exposing the white excess from the back. The only good thing was the color was accurate, not over saturated.
The print papers I tried were Poster gloss, Photo Gloss, and Photo Luster. There was no discernible difference between the gloss prints. Every single one of these were scuffed, dented, had vertical lines running through, had tac on the surface, crumpled along the bottom edge, and were **way** over saturated. You Are A *PRINT COMPANY*! WHY are your treating your paper like this!?
My yellow-orange sunset was red, the white stars and grey moon were blue... and how was it grainy? Is the company lowering DPI to save ink or something? Complete garbage, nothing can save these prints. I sent a high quality file, my test prints at home are sharp & color accurate.
All this from a professionally scanned and color-corrected image of an 18x36" painting. These prints were 12x24", a fraction of the size... the images SHOULD NOT be GRAINY.
The prints came from India, they took a couple weeks to arrive and were delayed by "signature required" FedEx. The package was in good condition.
I wanted larger prints, but I'm extremely disappointed.
I want my money back.
There is NO WAY I could use any of the products they sent, not even as a free give-away. I have used this company in the past for gallery wrapped photo canvases. Extremely disappointed.
Hi,
Please share your order number so we can get this resolved for you.
Regards
Canvaschamp.com
Excellent quality frames! I was searching for a wall frame that wasn't too think nor thin and wasn't too much gold. I found it here!
Dear Joss,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
I spent over $400 with this company and made two purchases. The first order arrived damaged and I called immediately because time was of essence. I was told to send an email and provide pictures. I did just that! Then I was told to send a video because they claimed they didn't see damage. I did that! Didn't hear back for a few days so I called again. They said they responded. That they did! They said they didn't see any damage after I sent pics and video. Meanwhile it was very clear the face of the person in the canvas was damaged!.I then sent pics of the proof and the damaged Pic to that same email. No response so I called again. Then I received an email from them stating that I need to stop sending emails! I called again and my tone at this point told them I was pissed! Shortly after I received an email from them talking about how they value their customers and now I can get a replacement so I called and was told the canvas would be mailed with the second order. Ummm that order arrived and there was no picture! At this point it's already been over a month since I placed my order.
So I called once again. I said that since they say calls are recorded they should be able to find the person who told me the picture would be sent out with my second order. There was no apology no accommodation and I'm promised the canvas would be sent.
It took over 6 weeks to receive my canvas!
I WILL NEVER ORDER FROM THIS COMPANY AGAIN AND I HAVE SPREAD THE WORD TO FRIENDS AND FAMILY TO NOT PURCHASE ANYTHING FROM THIS COMPANY!
Hi Cynthia,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Gain trust and grow your business with customer reviews.
Hello Amanda
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp