CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
I placed an order prior the Thanksgiving holiday for a canvas anticipated to be delivered by December 4th. I have yet received my item. When I check the status it states "In Production". Customer service is rude and gives you canned responses. This was a gift for my husband and now I have to figure out something else. I will never order from this company again! Also this is not a US based company.
I ordered 3 puzzles (each a different picture) that were to be given as gifts. What I received were 3 plastic bags filled with puzzle pieces with no indication of which picture each bag contained. In addition 2 of the bags had broken open during some very rough shipping (based on condition of outer box) so now I really have NO idea of which pieces belong to which puzzle. So, I'm left with $218 worth of trash filler for my trash bag. Never again!
Products used:
Custom puzzles (1056 pieces)
Hello Frank,
We apologize for this we at Canvaschamp believe in 100% customer satisfaction. Please share us your order number along with the images of the boxes you have received on cs@canvaschamp.com and allow us 24-48 hours to respond back to you and we assure you that we will get this resolved for you.
Regards
Canvaschamp
I've been ordering quite a few pictures that CanvasChamp has made into canvases and I'm really happy with the results. Not only do they do a great job, but the shipping time is FAST! I would recommend them to everyone!
Hello Mary,
Thank you very much for the positive feedback, it really means a lot coming from our customers, a smile on our customer's face and your love for our product motivates us a lot. We assure to deliver the same level of service and quality with our each customer.
Regards
Canvaschamp
The prices and quality is awesome and there is nothing sweeter than beautiful memories on the walls. I feel like you guys have awesome customer service. I'm looking forward to receiving my second order. Everything is so easy & a simple process to receive great quality canvases!
Dear Carmela,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
These 8x8 pictures come out exactly what I wanted. The prices are so great for what you get. The order doesn't come immediately but within a reasonable time but it is well worth the extra few days it takes to arrive! Don't hesitate. It's worth ordering from.
Products used:
8x8 pictures
Hi Amy,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I cannot thank CanvasChamp enough for the fleece blanket I ordered with a poem I wrote for my parents. The quality and design were absolutely amazing and the photo I purchased from the gallery was so beautiful. Online supporters helped me rearrange the words to fit perfectly and read easily. The opportunities to proof images were provided after every request for any change. I am so pleased with my order and will definitely place in the future as well as refer my friends and family.
Hi Pamels,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I've orders apron and pillows from this website and really regret now. The Aprons quality is so bad, the stiches were not strait, synthetic material, the picture is blurry. Same goes about the pillows. Everything looks cheap and will not be used, forget about giving as a gift (which was a plan). Just a wasting money.
Ordered also canvas, that was OK. Also ordered an umbrellas. The cover for one of them was missing. After claiming, I've got a refund. But quality of umbrella is not the good either. The shaft is too short, which makes the canopy of umbrella (which is not bad quality) sitting on your head, the handle too big and looks also cheap. So, for umbrella I will give 3 stars, for canvas print 4, for apron- not even 1 star, for pillows - 2 stars.
Everything looks cheap. Overall, I WOULD NOT recommend this site - such a bad quality, not worth to spent money.
Products used:
canvas, umbrella
Hey Alla,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I ordered two small photo pillows of my dogs for my son as a Christmas present. The pillows look like the pictures, although one is deformed looking. I ordered from here because they were cheap and this is a funny gift that I didn't want to pay a lot for but also because the website clearly stated that the pillows had removable covers. Well, they don't. When I emailed and asked about it, they said I ordered pillows, not covers. The description of the PILLOWS clearly states they come with removable covers. Also, the seams will surely not last very long, and I'll have to get them repaired.
Hey Amy,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
We recently moved into our home and wanted to pay attention to the wall decor. It's so boring to just have framed prints and photos on every wall. The canvas prints add a fresh look and accentuate the subject material. We love the look!
Products used:
Canvas prints
Dear Laurie,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
Very dissatisfied. It's been almost 3 months and order still says in production. I understand things may be behind because of the pandemic, but they have not been in communication at to give any updates. They are also still taking new orders that they claim will be done in 3 weeks. I had to order from another company.
Fast delivery however the canvas was significantly warped and not square, so it doesn't sit on the table or wall properly. It constantly looks like the image is crooked, as there is about a 5-7 degree slant on the frame (the "square" canvas is a mad rhombus shape). I submitted a ticket complaint with no reply. Order #AU*******732
Ordered a pillow with picture of pet. Delivery and picture definition was good. However, picture coloring was terrible. White areas were blue. I asked for money back or replacement with correct color. Communication with CS got me nowhere. Beware.
Hey Joe,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I placed an order Cost of Rs 1265 on 16/07/2020, date of delivery was 30/07/2020 but I have not received my order.
I complained through email i. E *******@canvaschamp.in several times, they replied accordingly but till date nothing has been received, Thereby CanvasChamp cheated my Rs 1265.
On 8/Aug/2020 they mail me and reply that "your order is being delivered to you on 31/Jul/2020".
They have done cheating U/s 415 IPC.
This CanvasChamp is therefore fake.
I ordered a 47x30 canvas print from Canvas Champ and received my order today ahead of deliver schedule. But to my disappointment there was a nice size bump or dent in the print along with some weird white stripes all in the same area of the print. The colors were also really dark and flat. I sent them an email letting them know so now I'm waiting for a reply. The email was just sent today so I'll see how long it takes for them to reply. All in all I'm very disappointed but I guess you get what you pay for.
Hello Jake,
We are extremely sorry for this, we accept that this certainly is not the quality that should be delivered. Please email us your order number as well as this images on cs@canvaschamp.com and we will replace this for you as we believe in delivering 100% customer satisfaction.
Regards
Canvaschamp
I placed an order and selected a guaranteed delivery date at checkout. The items are shipped from India and have been stuck in "clearances" and the items have not been received. When contacting customer service, they just say they it's not their fault since they shipped it on their end on time. I had to re-purchase the same items from a local print shop since I had ordered these items for an event.
Buyer beware these items are shipped from overs and do not go by the delivery dates. I have no idea of the quality since they have not been received yet.
Tip for consumers:
Note items are shipped from overseas.
Products used:
Custom Canvas Prints
Hey Sarah,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Well, ordered two canvas prints of wife and our two dogs. Received a huge canvas of a grey cat and another one of what looked like a family reunion in Christmas sweaters. If you're missing your order, I'm happy to send it to you. VERY disappointed customer right here.
None of the pictures were cleaned well and they all were taped together creating a very discouraging and unpleasant experience unwrapping them. The tape literally melted to the backs of each and every one of them. There are small scratches on all of them. I do not understand why they were not individually wrapped and protected. I will have to spend hours cleaning and preparing them to go on the wall. I am extremely unsatisfied with the delivery of this product. After so much anticipation, this truly was a letdown in every way, after spending nearly $300.00 for this product.
Their initial delivery time is much, much longer than stated. When contacting them for updated delivery times, their phone and chat service falsely claimed multiple dates and times that proved to be completely untrue. Also, although this delivery requires a signature by receiver, the package was left in my doorway without a signature which left me unable to examine the package prior to acceptance. I ultimately discovered the packaging and print were badly damaged. It became obvious that their packaging is completely inadequate for delivery from as far away as India. After receiving poor customer service, poor delivery service and a damaged product, they would not reimburse me, but only offered a 20% refund or ship me a new print. Due to this, I unfortunately had to opt for the new print. After receiving the new print, I was astonished by the poor quality of the print. I'm extremely disappointed on many levels and would not ever recommend this company to anyone!
Tip for consumers:
Do not use CanvasChamp
Products used:
Poor quality photo print
Hey Daryl,
I apologize for the inconvenience caused to you.
We are bound to provide you 100% quality, timely delivery, and exceptional customer service. I can see that we have failed to provide it to you.
We are facing a few delays due to the COVID-19 and that we are working with 50% capacity as of now. Please share your order details at matt@canvaschamp.com.
Please be assured that I will take care of this and try to restore your faith in the brand by setting this right for you.
Once again, please accept my sincere apologies on behalf of the entire Canvas Champ team. I will escalate the issue to the management team in order to improve our quality of service.
Warm Regards,
Matthew P
Canvas Champ
I was looking to gift some of our family with a precious portrait of our baby for Christmas. I stumbled upon CanvasChamp and I am glad I did! For the price and quality, it was definitely worth it. I got the canvasses just in time and let's just say they loved them! 10/10 recommend and I will be purchasing again in the future.
Products used:
Canvasses
Hi Nicole
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
The colors were washed out badly. Some of the prints had a vertical board in the middle of the picture and it created an imprint in the picture that could not be removed. There is a sticker on the back of each picture that says "Made In India". I do NOT recommend using this company for your canvas prints
Tip for consumers:
Buy somewhere else!
Products used:
Canvas photo prints
Hi Jim,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Also, please know that we have mentioned India as one of our manufacturing locations on our Contact Us page so apparently, we have not hidden it, please check the below-given link:
https://www.canvaschamp.com/contact-us
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I loved the easy way I could create my design... but then it took me almost 1 hour and endless tries to figure out how to get it into the darn cart. After all that I contact and I get help on the chat I was given poor instructions on how to do it. I still have a headache. Finally I change my browser and we complete in 5 minutes all order. This was 2 weeks ago, now I have my order and for this price I can say that are perfect!
Dear Mark,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
I have now received 3 large 30 x 40 canvas prints of my art, ordered from Canvas Champ, they are really great!
I used to buy from canvas discount, best canvas (same company) in the past, they are the worst for customer service, poor quality workmanship, sloppy packaging and handling... was happy to find Canvas Champ for basically the same price and heads and shoulders above the other company in color, quality, material of canvas (OTHER company uses some sort of polyester type material, not canvas), construction of product is superb, hangs beautifully very well done. So far I am impressed with them, have not had to contact customer service thus far, so also happy about that!
At this early stage of doing biz with them, I highly recommend them over best canvas or canvas discount... there is no comparison... Canvas Champ is the CHAMP!
Tip for consumers:
check out photo for comparison of the two companies' product.
The work done was generally good, but one of the 4 canvases came out defective. However, the Canvas Champs company has already responded that the defective one will be replaced. We hope this is the case as soon as possible.
Hi Jaime,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
Recently bought a canvas from canvaschamp. While ordering there was no warning your photo might be blurry, as you would find in reputable sites like Walmart or Walgreens, and when I received my order, it was very blurry. Shipping box was poorly packaged and very beat up. The corners of the canvas were very beat up and the back of the canvas has a crack in it. Contacted customer service. They only responded to the blurry issue. They haven't responded about the damage. They are cheap but I wouldn't ever recommend them as the customer service and the guaranteed satisfaction is incredibly awful.
Hey Kacie,
I apologize for the inconvenience caused to you.
We are bound to provide you 100% quality, timely delivery, and exceptional customer service. I can see that we have failed to provide it to you.
We are facing a few delays due to the COVID-19 and that we are working with 50% capacity as of now. Please share your order details at matt@canvaschamp.com.
Please be assured that I will take care of this and try to restore your faith in the brand by setting this right for you.
Once again, please accept my sincere apologies on behalf of the entire Canvas Champ team. I will escalate the issue to the management team in order to improve our quality of service.
Warm Regards,
Matthew P
Canvas Champ
The design and ordering process were very easy, I would definitely use them again. The blanket came out so much better than I expected. It was a Christmas gift for my friend, and they absolutely loved it and said it's a nice quality and warm.
Hi Mike,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Dear Leshia,
We're sorry for the delay and we believe in 100% customer satisfaction. We refund the shipping fee due to the delay caused by spike in order flow because of our BEST PRICE GUARANTEE and 100% CUSTOMER SATISFACTION GUARANTEE.
Please connect with us via email at cs@canvaschamp.com and we'll do the needful.
Warm regards,
Paul K