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CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
I've ordered three canvas prints from CanvasChamp, all family photos. The quality of the final product has always been amazing! I am shocked at the high quality, considering how inexpensive they have been. I will keep ordering from this company for all my canvas needs!
The quality and convenience of the prints on canvas turned out beautifully. The 8x8 size is too cute. I purchased pictures for my brother and his family and my parents, as well as myself. They love them! The speedy delivery is also a huge plus!
Hi Susan,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I was unaware it was coming from a different country, and wasn't sure if it was going to get here in time for Christmas, but thankfully it did 2 or 3 days before. The picture pillows looks great. My mother in law loves it.
Hi Angie,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.
I have ordered canvases with this company for many years. I am an armature photographer, and recommend this website to all of my clients. This is my first time ordering photo prints, and I was not too happy with their quality, unfortunately.
Hi Maria,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
Just don't waste your time and money. I should have listened to other reviews. I have ordered from other companies before and have never experienced such terrible delays, lack of information and no response to my emails. Placed my order 3.5 weeks ago and still have "no scheduled delivery date".
Dear Janet,
We're sorry for the inconvenience. We have forwarded your issue to the relevant team and solution has been provided to you cordially.
In case of any further assistance, please contact us.
Warm regards,
Paul K
Printed a 8x10 metal image. So blurry the first time. Re-printed, their customer service didn't check or not care about this re-print. Sending a dusty print every where on the metal image! Terrible quality, wasting all the time for this! If anyone looking for quality print, don't send here. Only if u want cheap and not quality!
Dear customer,
We're extremely sorry to know that you have this feeling. We provide best quality and best price. For your quality related concern, we are eager to help you.
Please share your order number via email at cs@canvaschamp.com and also cite your Sitejabber review, we will definitely look into it and provide you with best solution.
Warm regards,
Paul K
I ordered around 25 canvases in the last month and each one was done beautifully and with high-quality materials! They were easy to hang because they positioned the hangers on the back perfectly. I did have one that was damaged when it arrived and they exchanged it without hassle. The ordering process was easy and the shipping time was FAST! They over delivered on their promise! I highly recommend them!
Products used:
Canvases
Hi Cyndi,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with an assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I ordered wedding photos from them, they sent me someone else's after waiting 2 weeks. They didn't offer me a refund or anything, just in store credit. Awful to have that happen and would hate for it to happen to you. I have a picture of someone's else's kids now. Order with someone else... they aren't worth the hassle.
Delivery was great. Well packaged and secure. The sizes were correct on both prints. Stretches well on the canvas. All good, except the black and white pic came back in a greenish color so it doesn't work for what I had planned for it. That was disappointing since I was so excited to receive them. But, it was probably from what I sent for some reason. But being a black and white pic I didn't expect that or think I needed to be concerned of the color. I was more concerned going there large if it would be blurry and that came out great.
Hi Tracy,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
Prices were cheaper than any other site, shipping was surprisingly so fast, AMAZING quality of the frame and canvas as well as clarity of the prints on such huge canvases! I was so impressed and will definitely be ordering again! They also came wrapped and protected during shipping which was a huge plus!
Hi Kara,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I placed an order for a panoramic canvas, but when it arrived, the packaging was smashed and the canvas inside was ripped. I contacted canvas champ to report the problem, including pictures of the damaged canvas, based on the instructions on their website, and heard nothing back from them. So I have a ripped canvas that I paid over $80 for. Never use this service again!
Hello Terry,
We apologize for the inconvinence caused and the delay in response, we assure you that this will be resolved. Please share your email address or your order number to daniel@canvaschamp.com so we can get this resolved.
I love this company and the items I have gotten from them! They have so many fun items to personalize, and the prices are very reasonable. So far I have gotten the personalized cutting board and the metal print, both personalized with my adorable golden doodle! I will definitely order from them again!
Products used:
Cutting board and metal print
Dear Jenny,
Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.
We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.
Warm regards,
Canvas Champ
I had issues while ordering, and after complaining, I received an email stating I will have a credit. Then, when I responded to a questionnaire you sent me, I was promised I would receive by email for a free medium-sized canvas where I only paid shipping. Never got the email. I do not want to go through the pain of your website again to get to the end and find neither credit on my acct.
Hello Lisa,
We apologize for any inconvinence caused, please share your registered email ID with us and we will look into this and get it resolved for you.
Regards
Canvaschamp
Item was delivered quickly and in time for Mother's Day. Item was exactly as shown and described, and I have no complaints about the quality. Would definitely purchase from CanvasChamp again for items like this.
Hello Jun,
Thank you so much for the review. It means a lot coming from our customers when they post a review it let's us know that they actually love our product. We assurs you that we will maintain the same level of service in all our orders.
Regards
Canvaschamp.
I'm very pleased with the quality and speed of my order. It's the first time in a long time I've been truly content with the quality of the printing with a canvas company in a long time. I'll be placing another larger order again soon.
Tip for consumers:
Great value for the price
Products used:
Canvases
Hi Monique,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Assumed products were being shipped from US to Canada so I didn't expect an extra $20 fee for duties.
Prices for the product are good but make sure you also add another $15-$20 for duties when comparing to other sites. At that point, you're better off getting your prints from US/CAN websites for a little more.
Hey Jackson,
I apologize for the inconvenience caused to you.
Please know that we do not charge anything extra from the customer to deliver the package to our customers. There was an issue going on with the shipping team which is resolved now.
Please know that we have a presence in six different countries and have production facilities in the States, India, and the UK. All the details are updated on the website.
If you have paid for the duty taxes, we would gladly refund that. Please share the paid receipt on my email address along with your order: matt@canvaschamp.com
Once again, please accept my sincere apologies for all the inconvenience caused to you, and please know that we will take this as firm feedback to improve our quality of service.
Warm Regards,
Matthew P
Canvas Champ
The order was filled on time, and the work was slightly below what I have come to expect (less vibrant color) and the service was good. I am sort of amazed though, that having order 7 different orders, I am still not given any incentives to return. I may try someone else next time.
Hi Joseph,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.
Thank you again.
Warm regards,
Canvas Champ
I order 1 frame canvas print the framing was horrible and I order I canvas print that was not framed so they folded it in half and it has a big crease in the center of it. Who the hell folds canvas prints. I will never use them again. Stay away from them
Dear Customer,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I have ordered canvas prints from CC and was very pleased with quality and delivery time, in fact had the order in a week! So thought I would try a 16x24 Acrylic print. Again the turnaround time was fast but the print was damaged. Contacted customer support they said to send them images of the damage area and they made a new print, infact made me two by mistake and said to keep the extra at no charge.
I would like to thank John for his help in getting this matter corrected in a timely manner.
Products used:
Canvas prints, Acrylic Prints
Dear Kim,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards,
Mike
I was very disappointed! I paid an extra $25 to get the gift in time for Christmas. Instead I got it 3 weeks later. Then when I did receive it, it was a lot smaller than I expected. Other than the time it took and size difference, my daughter loved the gift. But the clock is so small, it can only be used for Decoration. Since I didn't get my gift on time, I should be reimbursed the extra amount I paid. But they refuse.
Hey Kim,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I ordered a large canvas print (30x47) and the first one I got back was dark and the colors were flat and muted. That's not the worst part. It also had a large bump in the canvas, light streaks and wrinkles. They did offer to do a free reprint or give me a 20% refund, which was basically worthless to me. I opted for the free reprint. I just got it back and the colors were the same and there were large wrinkles on the left side of the print. I just sent them an email to see what my options are but noted I was not interested in another print. If just seems they're not to good with large canvas prints.
Hello Jeffrey,
We are extremely sorry for this, we believe in 100% customer satisfaction. Kindly share your order number and images to daniel@canvaschamp.com and we will get this resolved for you.
Regards
Canvaschamp
I really wanted to love CanvasChamp.com. Positives:
- Prompt response to questions and queries
- Timely delivery. The expected delivery was March 17th and it was delivered on March 17th at 12:30 p.m.
Negatives:
I ordered a 30"x25" metal print and paid 100+ USD for it. The print was very dark and the colors were very different than the colors in the JPEG that I used. The trees are all dark brown (they are green in my photo). I am very disappointed by the print quality. In fact, the print is so bad that I am not going to hang it in my living room.
I really wanted to like and recommend CanvasChamp, but unfortunately, I am not going to recommend them for metal prints.
Tip for consumers:
Not Applicable.
Products used:
A 30"x25" metal print.
Hey Atul,
I apologize for the inconvenience caused to you.
Please know that we are bound to provide you 100% quality along with exceptional customer service.
I can understand your disappointment in the brand as of now. But, please know that we would rectify the issue on the highest priority.
Please share your order details at matt@canvaschamp.com in order to resolve this.
I will ensure that the quality is not compromised on the order.
Once again, please accept my sincere apologies on behalf of the entire Canvas Champ team who failed to deliver what was promised. I have escalated the issue to the management team in order to improve our quality of service as per your expectations.
Warm Regards,
Matthew P
Canvas Champ
Have received emails from you for years and decided to give you a try. Ordered a coffee mug and what we thought was an internal framed print. What we received is a "mug" the size of an espresso cup, and a print that I will not put on my walls. Sorry, you failed to meet expectations.
Hey Mark,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I received my order in a timely fashion but the color was dull and there was printing all around the edges. Took over a month and several messages/resending of photos to get a reprint nearly 2 months later. The color is better, but the reprints are CROOKED. Never heard back from customer service when I sent in photo a month ago. Beyond disappointed.
Hey Stacey,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
I've never done anything like this before and your hand-held instructions made this purchase so easy to do. The prices were very affordable and the workmanship was exceptional. I've already spread the word that CanvasChamp is the best!
Gain trust and grow your business with customer reviews.
Hi Heather,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.
Regards,
Canvas Champ.