CanvasChamp

Very poor service and customer care services. The customer care no. Is non responsive, there is no support from the customer care, not able to fulfill its due day promises. It's been 10 days and it still showing in production, very poor customer service, not value for money

Picture was delivered dirty. They don't put arcrylic on both sides. Contacted Customer Service and they gave me the run around. At first offered a 20% discount, then 30%, then full refund. And now they wont offer any refund.

I had the pleasure of doing business with Canvas Champ and my experience was mostly positive. I was most impressed with the quality of their product and the value they provide for the price. When I did encounter problems, the customer service team at Canvas Champ was incredibly helpful and went above and beyond to resolve them. I was also impressed by their willingness to take responsibility for any mistakes that may have been made and their quick response times. Overall, I am pleased with the service I received and would recommend Canvas Champ to anyone.

I ordered 9 canvases for an anniversary gift and was a little concerned that some of the photos that weren't quite as clear would show up as a little more blurry on the canvases due to the size increase. This however was not the case at all! They were all perfect and CanvasChamp even put a hard surface behind the canvases for support! I would and will, recommend their products to any and everyone I know! And this is coming from a person who is very picky when it comes to good quality.

Ordered an item for delivery August 3, my wife's birthday. Was led to believe it was coming from California. It was shipped from India. I paid extra for express shipping. When I checked to say the delivery date is "pending", no idea when I'll get it. Called customer service. Got a bunch of double talk and no better idea of when I'll get it. Asked for refund of the extra shipping I paid for express shipping. Told me to call back when u get the package. Why.? When I asked, he changed the subject. DO NOT BUY FROM THIS COMPANY!

I let them know their promo code wasn't working. The person on the other end sent a. Png of a screen that is an old version of their site, I asked again for a solution and he said "thanks for contacting us. Have a good time!" and disconnected. Lol, I bought from their competition. Don't waste your time on CanvasChamp

Ordered 2 as sample. Umbrellas were cheap quality but pictures were good. Shipped on time and came soon. Needed for a wedding so I ignored quality and ordered 8 more. Ad said they built and shipped in 2 days so I chose standard shipping. When updated I found it took 9 days before shipping and I got a revised delivery date of the day after the wedding that half blamed FEDEX. NOT SO. Got the umbrellas just before the wedding but lost trust in the company.

Very happy with the whole experience with Canvas Champ. Easy process including picture adjustments, etc. on the front end. 36"x24" prints came out great. Quality/clarity was great too. Prompt delivery.

I ordered a canvas print and a custom rubiks cube. While I got the canvas print way before the estimated deviled date, I never got my rubiks cube. Customer service stopped responding. I had to go out and find a new present because they cheated me out of the one I ordered.
They also asked for proof I never got my ru it's cube. Not sure how I am supposed to show them something I never received. Will never order from them again.

My canvas was shipped quickly. I like it, but I made it too big from the original and it looks more like a painting than a photo. Standing far away improves the look. This is my error, although I did not get a warning that the zoom would make it look so distorted.

I've ordered from this company previously and usually in all instances you get, with the order confirmation, the ability to see proofs. This has apparently changed as the option not only wasn't made available but when the order confirmation arrived it stated that I'd elected not to receive proofs. I never opted not to receive proofs ever. Customers have the right to see proofs as its a very important quality issue.
I will not be ordering from this company again for this reason

I absolutely love ordering from canvaschamp. My 10 month passed away 1 year ago and I started ordering then. I have well over 25 different pictures and amazing memories and I don't plan on stopping any time soon. I just turned my cousin onto canvaschamp for her son's wedding and she has started her ordering.

In shipping, my original order of 3 panel canvas picture had 1 of the panels damaged. Canvas Champ was wonderful to replace the whole set of 3 no problem. When I received the new panels, the picture was quite a bit darker than the original. It looks ok but is definitely a little on the dark side.

I used Canvas Champ to print a maritime photo onto metal, and it included the use of unique hardware befitting of a ship. I was a bit concerned after placing the order. I hoped it would come out well. When I received it, I was ecstatic! It was perfect. I used the print for a silent auction item for our Seafarers' Center fundraiser. The piece sold for about $250. We are very thankful for the great work of Canvas Champ!

The colors are quite what I expected but the over all picture looks good. I believe the price was very low for the product I purchased. I received my item about a week, earlier than the expected arrival date given, which was surprising due to many businesses having delays related to the COVID-19 pandemic!

There was an issue when FedEx first tried to deliver the order. My husband and I were away from home for a few days, and I planned to have my sister stop by and put the package inside my house. I did not realize that FedEx would not deliver without a signature. After a few days of texting and emailing, My sister was able to pick up the package at the FedEx office in Prescott Valley. I really like CanvasChamp, and next time I'll make sure I'm in town to receive an order. Thank you, Teresa

I made a simple mistake at checkout and no one would help fix it. If you make any mistakes ordering product online, like too many or too little, or wrong promo code, this company will not help you.

While contacting customer service I was talking with Melvin who was extremely rude. He told me, and I quote "No one will help you."

I called the company, and they said to email for a response. So I did. The response I got was "We applied the promo code that you selected. Everything is fixed." No, it is NOT fixed, that was the error.

So I called again, I was lied to and told that I didn't receive the promo cause of the handle on the mug I selected and then was told I would get an updated email. I waited a day, nothing. So I checked by selecting a new purchase of the same product and the promo code was there, confirming I was lied to.

I submitted a ticket about my order, again nothing.

While I can't say this company is fraud as it still delivers a product, but they are out to take advantage of any mistakes their customers make.

Any other place would be better than this.

I'd also like to point out that their website showcases an abundance of good reviews, but does not allow you to actually leave one. The button to the 4.4 star review is blurry and to me looks fake. The page it opens doesn't look like an actual google review page and the info on it looks fabricated as it just says "partnered with google". This was one of the only places I could find to review and warn others about this company.

Canvas Champ is the BEST! I use them every year to create an 11 x 16 canvas of the picture that we take of our family in front of our Christmas tree. I have NEVER been disappointed! It's easy, the price is great and the delivery is fast. I highly recommend that you give them a try!

This was our second order with Canvas Champ. Our first print (which was of the same photo session) was much more vibrant. These prints seem muted in color (not as vibrant, almost as if the printer was low on ink).

I just received my canvas order and I could be more impressed. It was so super fast! The website was extremely easy to use. The canvas arrived in safe packaging and was BEAUTIFUL! Thank you CanvasChamp for your amazing service.

I ordered a poster on Matt paper with lumination. It came with air bubbles everywhere. It should be caused by the shrinking lumination layer. I complained and they shipped me a replacement. But this time it was printed on glossy photo paper(thinner and lighter than poster paper) and no lumination at all! I gave up! Will never buy from them again.

I have ordered a product from Canvas Champ and I got the delivery date but they are delivering the product very late for users. If you ask support they will mention, we have highlighted the case but nothing happens with the order delivery, very very late delivery. Don't expect products to deliver on time.

The title says it all. I would say the quality was good. I did expect a little hardier frame and a thicker canvas but overall I am pleased and it matches the price. It was packaged VERY well and took awhile to take out. I knew that the project would be safe. Thanks CanvasChamp!