• CanvasChamp

CanvasChamp

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Overview

CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.

  • Service
    209
  • Value
    215
  • Shipping
    220
  • Returns
    106
  • Quality
    205
Positive reviews (last 12 months): 60.5%
Positive
26
Neutral
5
Negative
12
281
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How would you rate CanvasChamp?
Top Positive Review

“Huge canvas!”

Patricia H.
7/14/24

I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!

Top Critical Review

“EXTREMELY DISAPPOINTED!”

Diane K.
5/9/24

I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.

Reviews (1,041)

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Reviews that mention popular keywords

canvas champ (122) customer service (144) metal prints (32)
Thumbnail of user jessieb237
Colorado
1 review
0 helpful votes
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January 17th, 2023
Verified purchase

The canvas print and metal print were both well done.
I was quite impressed by the quality, as were the recipients. So much so, I ordered one for myself.
Well packaged for shipping.
Pricing very reasonable.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Jessie,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user carterb78
Illinois
1 review
0 helpful votes
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January 25th, 2022

I ordered several acrylic and metal prints from CC... they got here fast and I was pleased with the quality. I just ordered some canvas prints and I hope the quality and customer service stays at its exceptionally high level! Thank you!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Carter

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user addonnisd
Missouri
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

I bought a framed picture of my boyfriend & his mom & also a picture blanket of my boyfriend & everything he loves. The quality of the pictures are phenomenal and the delivery time was very quick and I didn't pick expedited and it still came within a week & a half not more than 2 weeks. The size of the blanket was the size of a baby blanket but that was my fault I didn't review and look at a sizing chart but I will be reordering more things. Customer service was also very responsive. Wonderful website!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Addonnis,

Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user robp202
Florida
1 review
0 helpful votes
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November 24th, 2020

I searched the internet for the best prices and image quality, this was by far the best and very easy to navigate!. Excellent site and fairly easy to navigate. Wished you had a simple thin wooden gallery frame to purchase for the picture. Love the prices and site was user friendly! Very easy to make a purchase.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Rob,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Thumbnail of user nawzm
AG
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Great canvas, but the magnets were a little blurry. Maybe the wrong medium used, would have appreciated a little guidance to help the product be better by helping me choose our suggesting a better medium for the product.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Nawz,

We appreciate you taking the time to leave us a rating. Your feedback enables us to provide better service to everyone. We would appreciate it if you could leave us a review as well.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star ratings to 5 -star.

Thank you again.

Regards,
Canvas Champ.

Thumbnail of user andrewm1263
California
1 review
0 helpful votes
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November 25th, 2020

Easy to use and received canvases quickly and they were wonderful! I can't wait to use this site again and will definitely recommend it to friends and family! I love them and will be ordering more! THank you!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Andrew,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Thumbnail of user maryt413
New York
2 reviews
0 helpful votes
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September 28th, 2022

I have used Canvas Champ many times for gifts, and it is always a hit! The ordering process, design, and proofing is easy., the turnaround time is great! And the cost is so affordable. I will use them again and again.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Mary

We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.

I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.

We look forward to working with you again in the future!

Best Wishes
Canvas Champ

Thumbnail of user palomas18
Washington
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Extremely happy with my order! My canvases are exactly what I ordered and amazing quality although shipping communication was not there and for a second I thought maybe I got scammed since there was no tracking provided or any emails beside my order confirmation

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Paloma,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user tabathap29
Indiana
1 review
0 helpful votes
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January 24th, 2023
Verified purchase

I loved the price I paid for such a large canvas and that the extra hanging tools were not overly expensive. I liked the shipping speed especially for the price. The quality of the Canvas was fantastic, it was a gift for my Mother in law and she was extremely impressed.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Tabatha,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,

Thumbnail of user lisam5090
Colorado
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

I found that the creation and ordering process on the website went smoothly. I arranged for expedited delivery to arrive on 12/23. It did not arrive on time and finally arrived on 12/30. I did reach out to customer service to check on the delivery and they were helpful and I was satisfied with the service. I believe combined with the fact that the product originated in India and the unusual weather in the United States that week caused the delivery delay. I am very happy with the book marks and they came out really nice.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Lisa,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5 -star.
Thank you again.

Regards,
Canvas Champ.

Thumbnail of user edwardl925
Ohio
1 review
0 helpful votes
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April 21st, 2023
Verified purchase

Puzzles were picture perfect! I love them. Excellent quality and service. I bought a blanket and an apron from this company some time ago and the products and service were outstanding! So, when I needed puzzles, I went straight to CamvasChamp. They never disappoint! I highly recommend! Thank you!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Edward,

Thank you for sharing your experience with us and itmeans a lot to us when customer's share their experience with us as it motivates our team to deliver the best quality products to you.

Regards
Canvaschamp

Thumbnail of user matts1463
Oregon
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

While I delivered high quality digital images, the prints had strange wrinkles in the sky that do not exist in the original. One image had tape across the face of the metal print. I had two identical metal prints which in which one has a wrinkle right down the middle of the image and the other does not. Most of the details of the original images were lost and it looks like that were working with low resolution, low quality images.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Matt,

We are extremely sorry for this, please let us know if you have emailed us the images of the defective prints you have received if not please email it to cs@canvaschamp.com along with your order number. If you have sent and a resolution has not been provided do let us know so we can assist you in this.

Regards
Canvaschamp

Thumbnail of user sarathw
Florida
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

I ordered 3 large prints. Ordering process was easy. Prints were mounted on a hard board and the quality is very good. I am very happy with the product. Cost for the quality is very reasonable. Highly recommend.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Sarath,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user joleanh
Georgia
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

I had a large order and with exception of two of my picture I loved them. I had one that my son-in-law's head was cut off. I also had a group of four and the people on the edge were almost cut in half.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Jolean,

We are happy that you like our products please share the images that are defective and your order number on cs@canvaschamp.com and we will try to provide you the best resolution we can.

Regars
Canvaschamp

Thumbnail of user gretcheny9
Colorado
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

First, let me say that I had a large order (24) for a small museum exhibit and the product was 5 stars. It came on time, packaged well, no damage and the quality of the images was great. The instant chat for questions was always very helpful and - instant. The only reason this review isn't 5 stars is that the option for uploading high resolution files was a bit cumbersome (though I appreciate the option!). You can't see what you've uploaded or crop or edit anything that you load that way. And I had to re-upload all 24 files a second time when the first didn't work. I paid the extra $ for proofing pics and I didn't get proofs for some of them before they went to production... so I was really biting my nails as to what was going to be delivered. Luckily, the product WAS good quality and I will use them again.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Gretchen,

We apologize for the inconvinence caused an the proofs that were not sent, we use Hightail so customers can upload any file format as well as if they have bigger size they can uplod it. We strive in 100% customer satisfaction and we don't compromise on our quality. We are glad to know that you will come back and we intend to give you 100% satisfaction.

Canvaschamp

Thumbnail of user bp584
California
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

The item I ordered was priced just right for the quality of the product. The only disappointment was the center, wooden support for the canvas frame was not plumb and loose upon arrival; however, the canvas print was very well packaged.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Thank you very much for the positive feedback, it really means a lot coming from our customers. We are glad that you loved our product & prices.

Warm regards
Canvaschamp

Thumbnail of user owenb158
New Jersey
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

All pictures that I have ordered have come quickly and dressed in protective packaging. I am very satisfied with the quality of the pictures, the timeliness of the deliveries, and the price. I will order from CanvasChamp again, and I recommend it to all of my friends and family.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Owen,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user blazem2
Missouri
1 review
0 helpful votes
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November 28th, 2020

I have been trying for 3 days to place my order and have gotten a PayPal error message every time. I have spoken with customer service who has escalated it to the IT people. I was told it was a known problem. Yesterday when I again couldn't place my order I called back and was told she thought it was fixed. I said clearly it's not and I asked to speak to a supervisor and finally he resolve all problems and I receive my order home after one week with great quality and very nice coupon code for next order.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Blaze,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Thumbnail of user ruthh623
North Carolina
2 reviews
0 helpful votes
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March 22nd, 2023
Verified purchase

I didn't know what to do or how to do it. I had a once in a lifetime photo that I wanted to enlarge, put on acrylic and it had to be perfect because it was a birthday gift. They made it easy! With the preview process even I couldn't screw it up. My print could hang in any gallery, mansion or the finest homes anywhere. It's gorgeous!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Ruth,

Thank you very much for the positive feedback, it really means a lot coming from our customers. Our design tool page is made to be user friendly and you will get all tools required for our customer to place the order.

Regards
Canvaschamp

Thumbnail of user kathyb1696
Missouri
2 reviews
1 helpful vote
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January 30th, 2023
Verified purchase

I've used other canvas companies and this was my first with this company. I was puzzled by the frame board that ran along the middle of the canvas. The center of the canvas was slightly raised/folded on the canvas. You could see it on the front of the photo. The picture quality was excellent.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Kathy,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

Please be rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 3-star review into a 5-star.

Thank you again.

Regards,
Canvas Champ

Thumbnail of user kyusiks
New Jersey
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

It was quite satisfactory with reasonable price and reasonable delivery time.
The quality of the printed photos in particular was very good.
However, the edges of the frame were crooked because they were not finished at a 90degree right angle, which was a bit disappointing.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Kyu,

We apologize for the inconvinence caused, we assure you that we deliver the best product to our customer please share your order number and images of the canvas on cs@canvaschamp.com & we will look into this.

Regards
Canvaschamp

Thumbnail of user susans1073
Massachusetts
2 reviews
2 helpful votes
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June 25th, 2019

Very disappointed with the end product. Enlarged a photo to a large size to hang on my living room wall,,, and the right side of the picture has a line going down the middle (not in the orig photo). Also the frame was plastic and cheap looking. A great waste of money.

Thumbnail of user sallya114
Virginia
1 review
1 helpful vote
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May 7th, 2020

I placed my order April 7th and was supposed to have my items by May 5th. Today May 7th, I contacted Canavas Champ and they said that the factory closed yesterday due to government order so they don't know anything. Which means that my order is not even delivered, they want me to be patient and understand the importance with closed factory!? I'll see if and when I get my items, this is absurd using the situation for bad service!

Thumbnail of user javierv47
Florida
1 review
1 helpful vote
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July 13th, 2020

Terrible. I ordered a custom canvas which cost me $45.17. Not a bad price & I really didn't expect great quality, which the final product was not. However, 16x40 you would expect to be a rectangle not a trapezoid. I can't believe they let this piece go out like that. It's not that hard to make 90 degree angles. I sent pictures and express my displease & here's the response:

Dear Customer

We apologize for the inconvenience. Please know that as the products are handmade so there are + or - 1inch variation which we have mentioned on the website.

Regards
Sam
Canvas Champ.
*******992

Don't buy anything from here, trust me, it's crap.

Thumbnail of user johnd7710
South Carolina
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Process to upload and approve images is very intuitive and simple, cost was very nice and finished product is shipped with excellent protection to the canvas and frame... and the resultant canvas looks great on the wall! We've purchased over a dozen for our house as we find photos in our library that would look good in a particular room...highly recommended!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi John,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

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Thumbnail of user jainams4
Jainam S.

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