• CanvasChamp

CanvasChamp

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Overview

CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.

  • Service
    209
  • Value
    215
  • Shipping
    220
  • Returns
    106
  • Quality
    205
Positive reviews (last 12 months): 60.5%
Positive
26
Neutral
5
Negative
12
281
See all photos
How would you rate CanvasChamp?
Top Positive Review

“Huge canvas!”

Patricia H.
7/14/24

I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!

Top Critical Review

“EXTREMELY DISAPPOINTED!”

Diane K.
5/9/24

I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.

Reviews (1,041)

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Reviews that mention popular keywords

canvas champ (122) customer service (144) metal prints (32)
Thumbnail of user laurag878
Spain
1 review
0 helpful votes
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December 16th, 2020

Second time purchasing the same frame. I love the frame so I recommended to my mom to frame her 22x28 size puzzle. She liked the one I have and asked me to order the same one. Great quality and fast delivery!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Laura,

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Thumbnail of user brandonk37
Ohio
4 reviews
14 helpful votes
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November 20th, 2018

I ordered this for my anniversary. I was guaranteed it would be here in 14days. Thought it would be fine because my anniversary is in 17 days. I'm here 19 days later with no canvases. I was told it will be here in another 14 days.

Thumbnail of user glennn127
Canada
1 review
0 helpful votes
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December 24th, 2023

I decided to try ordering from here again, because the first time I ordered it had to be redone because of a big scratch and damage from shipping.
Thought I would give them another try, and this new one came in today and after opening there was a scratch mid Centre, white marks around the edges and the back post was cut 1/4 in short and just wobbling around.
Unfortunately this was for a Christmas gift which I cannot give now and have put in a request for a refund or a reprint.
I am awaiting a response, and I am sure they will do one of the two no problem, but I am very hesitant to try ordering again.
The packaging was good, all this was done prepackaging which makes me wonder do they even review before they actually package it up and send it? If not I suggest that they step up their quality control before they ship things out.
I understand that their prices are good no question, but you cannot ship stuff like this - for any price.
If you decide to order from them make sure that you request on ordering that they have a close look at your product before they ship it to make sure nothing like this is sent to you.

Tip for consumers:
Make sure you demand a full quality review on your product before they ship it.

Products used:
Will settle for a full refund or a reprint, waiting to hear which I can get.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Glenn,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please be rest assured that the next time you shop with us, you will be 100 percent satisfied with the product and turn your 3-star review into a 5-star.
Thank you again.

Warm Regards,
Canvas Champ.

Thumbnail of user harleyf41
Illinois
1 review
0 helpful votes
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May 27th, 2023
Verified purchase

I had a photo of my Mother put on canvas (11X14). It came out fantastic the colors was bright and clear. I would recommend it to anyone. Ether the meatal prints, acrylic prints, or the canvas prints along with any of the other products they offer.

Tip for consumers:
Make sure your photo you use is a good quality.

Products used:
Metal print and acrylic print.

Service
Value
Shipping
Quality
Thumbnail of user eddieb319
Texas
1 review
0 helpful votes
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February 24th, 2024

Great quality at a good price and very well packed.

I would like a higher resolution option for a sharper image, but for the price this was great.

Products used:
Metal print.

Value
Shipping
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Eddie,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Thumbnail of user hughi14
Illinois
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

The picture was perfect however the pillows picture was truncated. And the blanket picture looks horrible. The blanket picture has my grandaughters face cut off. I will have to get the blanket redone.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Thank you very much for the positive feedback, it really means a lot coming from our customers.

Regards
Canvaschamp

Thumbnail of user ramonah12
Texas
3 reviews
2 helpful votes
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November 15th, 2020

My last order was a Huntington Beach Pier size 30X40 and When I received the canvas print, There were some small chips at the corner. I took some pictured and sent to company and after 2 days I receive one email from this company with a code discount for next order or if I want I can make this canvas free. I make other order with discount code and after 6 days I receive a nice canvas print. Thank you for all this!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Ramona!

Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.

Warm regards,

Paul K

Thumbnail of user ryansadams
California
1 review
0 helpful votes
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September 2nd, 2023

Great canvas prints at a nice price! Very pleased with my 3 iPhone photos I had printed. I chose the basic and cheapest options and am 100% satisfied! Highly recommended!

Products used:
Canvas photo prints

Service
Value
Shipping
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Ryan,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Thumbnail of user bernadetteb226
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

The canvases turned out great but they weren't delivered securely in a box, just plastic wrap. Also, the magnets I ordered were missing so I had to contact support. They did send new ones but they were meant for a holiday so I wasn't able to gift until after the holiday passed.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Bernadette,

We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.

Please share your order details along with the images of the product you have received from us at cs@canvaschamp.com to have this taken care of.

Please be assured that the next time you shop with us, you will be 100 percent satisfied with the product.

Thank you again.

Warm regards,
Canvas Champ

Thumbnail of user roberte1470
California
1 review
0 helpful votes
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December 23rd, 2021

LATE AGAIN! Birthday gift has been sitting in Tennessee for 9 days and canvas champs wont get it moving, Justin keeps saying 24-48 hours, day after day. Same ol BS. I dont understand how something so simply is so hard for some people. Their site says "Lightning fast shipping" LOL WHAT A JOKE! If you want to gift someone use another company or order 2 months ahead of time. I was hoping this time would be different BUT IT WASNT, SAME OLD CANVAS CHAMP BS, JUST PLAIN OLD BS, they have turtle slow shipping, USE another company. Go to another company

Tip for consumers:
Use another company, this company is unreliable and incompetent, you never know what you get or when you get it. Do not use Canvaschamps

Products used:
prints

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Robert,
Greetings from Canvas Champ!
I apologize for the inconvenience caused to you.
We had dispatched your replacement print on time, but there is a delay from the courier company, and delays in transit are out of our control.
However, we are in touch with the FedEx team to expedite your shipment and have delivered to you before Christmas.
Please get in touch with us at mike@canvaschamp.comif you have any further queries or concerns.
I have passed on the firm feedback to the production team and the courier team to bring some improvement in the product and shipment handling service as per your expectations.
Once again please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ

Thumbnail of user mandyk145
Canada
1 review
0 helpful votes
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October 21st, 2021

I wish I could give minus stars as 1 star will still count. STOP, do not order. I ordered customized clock from thete website showing sales in canada. System showed date of delivery Oct 6th. Today is Oct 21, I'm is showing sitting on some port in Mumbai India. J missed wedding date Oct 20th. Have to spend double the money to buy a gift for wedding. This guy name James is telling me that he has ask shipment people to expedite. Hw thinks his customers are stupid not enough to know that one shipment is flopped at fed ex door, there is no control to expedite. My grievance is timing. They could put their system to december so person ordering csn decided if to order or not. I am seeing reviews on broken product Bern received. Well dies not matter anymore as I have spend another 200 dollar to buy a wedding gift as I could not go empty hand. They are fraud. If u think product coming from Canada as u order here and pay here, you are mistaken.

Tip for consumers:
Do not spend money hete

Products used:
Clock

Service
Value
Shipping
Returns
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Mandy,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Thumbnail of user kellys1906
Ohio
1 review
2 helpful votes
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November 7th, 2022
Verified purchase

Printed sign did not arrived on time, I have to go to local store spend over $100 to print another one. The product arriving 2 weeks late. I send them email but only auto reply, no customer support.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Kelly,

Greetings from the Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality products along with exceptional customer service. I can see that we have missed in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Thumbnail of user lindal3641
New York
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

First order was NOT at all acceptable as the 2 identical prints I ordered were not centered or wrapped around the edges to not show the corner of the pic I sent. Also, the corners were smashed during delivery. While CanvasChamp agreed to resend the order, it came exactly as the first unacceptable order. First and LAST experience with this company for sure.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Linda,

We are extremely sorry for the experience you had, kindly share us the order number so we can set this right for you.

Canvaschamp

Thumbnail of user chloen49
Australia
1 review
0 helpful votes
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April 7th, 2022

I placed an order that wasn't able to be completed due to the quality of the photos I submitted. The team was VERY prompt in getting back to me with this information and also did everything they could to help me find possible solutions to the issue. Unfortunately, I couldn't provide a better quality image and I ended up cancelling the order. But Mike was so helpful! As soon as I requested a refund he processed it and sent me an email update with the details to confirm the order cancellation. And I appreciated their honesty and level of quality control. When they say "Shop With Confidence" they REALLY mean it!

Service
Returns
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Chloe,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards,
Canvas Champ

Thumbnail of user jackt651
Florida
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

Just got a 24x36 picture printed. Great color and clarity. Didn't ask for proof and when I got the picture I noticed it was clipped off the top and bottom. Contacted customer service and immediately they told me how they would reprint and resend the corrected image. After approving the proof Canvas Champ printed my work and sent it to me. I am truly great full to them for their kindness and professionalism. I facebooked all my friends and told them what a great job Canvas Champ had done and highly recommended them.

Tip for consumers:
Ask for a proof to avoid mistakes

Products used:
Printing

Service
Value
Shipping
Returns
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Jack,

Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user shawnb800
Canada
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

I'm an Artist and a re-seller and I had a large Print made 30x40. I used a jpg file when I should of used a png file because the edges came out pixelated and was rejected by my client. Despite this CanvasChamp re-issued the print and resent it to the customer at no extra cost. The client gave me a glowing review so I must do the same because it is Canvas champ who deserves all the credit and saved me a client. I can't thank them enough. I would be crazy to go elsewhere because the quality is just like the service, second to none.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Shawn,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user vickyh270
Texas
1 review
0 helpful votes
  • Send Message
December 2nd, 2023

My fault but I should have ordered my dog pillow larger so it would be more life sized. Other than that, we love our memoriam for our dog we just put to sleep.
Thanks Canvas Champ

Products used:
Dog pillow

Service
Value
Shipping
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Vicky,

Thank you very much for your ultra-positive feedback!

We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.

Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!

Warm Regards
Canvas Champ

Thumbnail of user anneyl
Pakistan
4 reviews
0 helpful votes
  • Send Message
September 8th, 2021

This is really not a fair review. The price was good, the quality of half my tile order was excellent. The speed which they filled and shipped the order was very efficient. The communication from when the order was placed to when it was shipped and the shipping company was not provided until I replied to the order confirmation email. The reply was quick. The reason for a 2 rather than a 4 is related to UPS the shipping company. Half the order arrive on the delivery date promised for both boxes. The second box still shows it is in their local distribution Center waiting on delivery. They have no clue when they are going to move it on and have no intention of looking for it until 14 days have past. Then they will declare it lost. Bravotti, please reevaluate your shipping companies. 2

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Anney,

Greetings from Canvas Champ!

We are thrilled to know that you love us and the product delivered by us. We are known to provide you 100% quality along with exceptional customer service.

We will ensure to deliver the excellence and eagerly waiting for your next purchase with us.

We are available 24/7 via chat, call, or email. Please feel free to reach us back for any concerns or questions.

Warm Regards,
Matthew P
Canvas Champ

Thumbnail of user mikes4258
Nebraska
1 review
1 helpful vote
  • Send Message
January 26th, 2023
Verified purchase

Scam company based out of India, pictures stuck in customs over three weeks. They offered store credit for the shipping cost. They know they are running a scam. Do not purchase. Avoid!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Mike,

Greetings from Canvas Champ!

I apologize for the inconvenience this has caused you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.

Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.

I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.

Once again, please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Thumbnail of user driuh
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 9th, 2020

I placed an order on nov 2 and it arrived on nov 17th. The quality of the photos was very poor an not what was advertised. However that was not the issue. The issue was that i received a photo of a complete stranger not what i ordered. I contacted customer service asking for a refund or replacement for my order. I even attached a photo of what was sent to me that clearly was not what i ordered. They responded within 48 hours saying they would ship a replacement. This was nov 19th. It is now dec 9th and the item still has not shipped. I have contacted customer service multiple times. They just stated that i would receive tracking info when it ships. I attempted to contact them several more times, they stopped responding to me. So i have been waiting now for over a month for what i ordered. They basically stole my money. I would not do any business with this company.

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Dear Driu,

We are extremely sorry to see you having this feeling that you should never get from us.

Please share your order number via email at paul@canvaschamp.com and we will definitely do the needful to make you feel better.

Warm regards,

Paul K

Thumbnail of user kadena7
Washington
1 review
0 helpful votes
  • Send Message
April 24th, 2023
Verified purchase

Easy and way more affordable than most places
I ordered a custom color change mug and it was exactly what I was looking for

I'm hopeful in the future canvas champ may upgrade the template so I could do a picture before it changes and after

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Kaden,

Thank you for the review, we will share your feedback to our R&D team for this.

Regards
Canvaschamp

Thumbnail of user genevievel33
California
1 review
0 helpful votes
  • Send Message
December 15th, 2020

Horrible experience
Horrible experience! I ordered a 30x40 canvas print and it came at 33x43. I told them I want a print that is 30x40 like I ordered. They apologized and sent me another print at 33x43.
Once again, I was very patient and told them I need a 30x40 print. Someone from customer service apologized and said they were sending another print that I would get within 6 business days. A few days later, I get another email saying I had been refunded 20% of my order. I asked them if my print was still coming and they said no! They have issued me a 20% refund instead.
So here I am. I paid close to $50 for absolutely nothing!

Thumbnail of user karenc3481
Georgia
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

This is the BEST! Don't waste time on any other site, because you'll end up back here. I got the most Beautiful pictures of my Daughter Wedding, oh my gosh I can't even say how good they look, they are clear color is unbelievable! You look at them and you could think you were there, the prices I thought for the price and 7 large canvas pictures would take a bank loan to get, but the pictures, shipped, and delivered
In less then 10 days and right before Christmas for less then $180 most others wanted that for a 10x12 alone. Don't shop anywhere else you got Great value, great quality and very fast delivery plus you'll waste time look at other sites when you'll end up back here so just stay here and look at all the other ways for pictures to be done.
YOULL LOVE IT!

Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hi Karen,

Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.

We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.

Warm regards,
Canvas Champ

Thumbnail of user tomasm136
California
1 review
0 helpful votes
  • Send Message
December 19th, 2021
Verified purchase

Im sure someone inspected these prints but gave no care as to the quality. CanvasChamp this is your product and your name here you need to work out the flaws in your manufacturing and on the packaging line.

I did go to the website and it does have a chat box and the person was able to help me and after a little bit of time and me uploading the images to them they said they reprint everything over. These are just some that i would be willing to share due to the fact I shoot full nude low light photography.

All of the photos are black and scratch makes stand out clear as day and every photo has scratch marks on them. One had a huge blue spot like no one will notice this. One photo had dust or something that was printed over on the metal and bubbled then chipped off. That was the photo with the red circles. All the edges had damage like every print did due to cheap cheap shipping materials. Not going to get upset because getting the reprint was easy and no running around. Just had to prove the damage. But the quality and how the prints came was terrible. I refuse to hang my work if this is what i receive.

If the reprints are better and well packaged when shipped out then I will be happy but if the same quality of work is shipped back then this is one company is not worth working with!

Tip for consumers:
Be ready to contact them for the damage to the prints!

Products used:
i had 4 metal canvas prints

Service
Value
Shipping
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hey Tomas,

Greetings from Canvas Champ!

I apologize for the inconvenience caused to you.

Please know that we are bound to provide 100% quality along with exceptional customer service. I can see that we have missed in your case.

Please share your concern with me at mike@canvaschamp.com to have this taken care of.

I have passed on the firm feedback to the management team along with the production team to improve our quality of service as per your expectations.

Once again please accept my sincere apologies for all the inconvenience caused to you.

Warm Regards,
Canvas Champ

Thumbnail of user snordberg
South Carolina
1 review
0 helpful votes
  • Send Message
July 15th, 2023

I ordered 4 canvas prints for a Father's Day gift and am so pleased with the result! The colors are perfect, and everything is exactly as expected. What an amazing deal!

Service
Value
Shipping
Quality
Thumbnail of user jainams4
Jainam S. – CanvasChamp Rep

Hello Suey,

Thank you for taking your time to share your experience with us, we are glad that you received the gift in time and that you loved our product. We assure you that we will continue delighting our customer with best products.

Regards
Canvaschamp

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