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CanvasChamp has a rating of 3.6 stars from 1,041 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CanvasChamp most frequently mention great quality, fast delivery, and timely manner. CanvasChamp ranks 6th among Art Prints sites.
I ordered a huge welcome sign for my 50th class reunion. I chose Canvas Champ because they have never disappointed me in the past. The biggest size I have ever had made before was a 16x20, and I was very pleased! This canvas measures 32x50! The clarity was incredible! Also, the way it was packaged was incredible as well! I was worried that it would be delivered broken or punctured. It was perfect! I can't wait to show it off to the 350 guests on August 24th!
I ordered a collage canvas for my Grandson 1st birthday. I put all the pictures in the places where I wanted them. I also checked that I did not want a border on the collage. I also paid extra for the personal review of the canvas. I then received an email asking me to review the canvas. It had white borders around each picture and one of the pictures was off center. I tried to reply off of that email but couldn't do it. I had to send them a separate email asking them to center the one picture and to take off all the borders. I got back a reply from them stating that I had ordered with borders and they said they would try to center the picture. I replied back to please take off the borders. Just got my canvas and there are borders all over the place and the picture I asked them to center the top of my grandsons head cut off! I am so disappointed in this whole process! What a waste of money! The only thing good was that it was wrapped good for shipping.
Very pleased with the products I received, except for one of the pictures that has a quarter inch black line running across the top and the bottom.
Smaller prints you can see the frame border pushing thru the canvas, wish these were a little thicker or made so you don't see it push through...
Fantastic company, the quality of the pictures and frames is amazing. They will be my first place to look when I want more pictures for my house.
Dear Cordova,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
The process was simple and easy! Shipping took longer than expected but the canvas arrived on time and perfectly packaged. Great service!
Thank you very much for the positive feedback, it really means a lot coming from our customers.
Regards
Canvaschamp
Beautifully made. Frame is a little weak but picture came out beautifully. Canvas shipped very quickly even though it came from India.
Hi Victoria,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I have ordered several pillows with pictures and they came out extravagant! Thank you for sending them with perfect time and quality
Hi Rita,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I spent time making an awesome collage and the quality of the mat was great and my wife loved it. Thank you!
Hello Nick,
Thank you for taking the time to post the feedback. It means a lot to us when it comes from our customer and we are glad that your wilfe loved it.
Regards
Canvaschamp
I ordered a photo pillow for my best friend. The order arrived on time and in good condition. My friend loved it.
Hi Adrianna,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Beautiful Canvases. Arrived exactly when they said they would. Colors are gorgeous and the images are sharp. No edge bleeding. HIGHLY recommend.
Thank you very much Bridey for the positive feedback, it really means a lot coming from our customers. We are glad that you loved our products and we assure you that you will recieve the same quality in your fuure orders as we don't compromise on quality.
Regards
Canvaschamp
The website was easy to use and I rectitude canvases super fast! The quality is great and I'm pleased with my purchase.
Hi Athena,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
The quality of the pictures and canvas was outstanding. I am very, very, very impressed.
Thank you very much, John
Sincerely Mr. Jerry Fuller
Products used:
Two canvas pictures
Dear Jerry,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards,
Mike
This is fake site. Only collect money not responding to customer. Customer care is so pathetic not giving any reply... not trusted site
Tip for consumers:
not seen any global site worst like this...................so pathetic....not prompt..not responding properly.....no value for customer.......not worrying about others feeling...... not replying .....never replying back though there mistakes..............FAKE FAKE FAKE...........its not global site haveing local vendor.....& even there vendors are not giving value to them seems Canvaschamp not paying them properly.........
Products used:
calender
Dear Sushil,
We apologize for your recent website experience. Please accept our sincere apologies. Your satisfaction is our priority, and we take your feedback seriously.
Please share your order details along with the images of the product you have received from us at sam@canvaschamp.com to have this taken care of. I'm committed to providing a swift, tailored solution of your choice.
Due to a technical glitch, our response was delayed. Your feedback is invaluable, and we're actively working to resolve this and restore your confidence.
Thank you for your understanding.
Warm regards,
Canvas Champ Support Team
Ordered a 30" X 30" print, and paid for print & shipping. Received the print and it was so much darker than the original that you could not make out the detail. The print appears to have been rolled up when the ink was wet, and the picture came all wrinkled. The edges were even more crumpled where they likely grabbed it and stuffed it into a carboard tube. We attempted to flatten it out laying heavy books on it, but it did not help. Called multiple times to them and they requested an email with a picture. Sent it too them, and no reply. Spoke with them again and they confirmed receipt of email, but indicated it would take 48 - 72 hours to reply. Time went by and no response.
Called them again and they lied that they did not receive my email. It was all an obviously an avoidance tactic. Sent another email and kept them on the phone, confirmed email address, and they again stated they did not receive email.
Out right Lies. Advised them if I don't receive acknowledgment that a refund is being processed, I would contact Visa and deny charges. Canvas Champ is not delivering any resemblance of a quality product and they have refused to refund on a terrible quality product.
DO NOT GET SUCKED IN BY PRICE OR CONVENIENCE IF YOU WISH TO PURCHASE ANYTHING OF REASONABLE QUALITY. VAANVAS CHAMPS HAS NOT BEEN ABLE TO DELIVER AND HAS REFUSED TO RECTIFY THE SITUATION.
Hey Ken,
I apologize for the inconvenience caused to you.
Canvas Champ is built upon two fundamentals; 1) 100% quality products & 2) Exceptional customer service.
I can see that we clearly failed at both here in your case.
I would like to set this right for you in order to restore your faith in the brand. Please allow me one last chance to get this rectified on the highest priority.
Please email me your order details at matt@canvaschamp.com and I assure you that I will provide you the exceptional customer service you deserve.
Once again, please accept my sincere apologies for all the inconvenience caused to you, I will escalate this feedback to the Customer Service team in order to improve our quality of service as per your expectations.
Warm Regards,
Matthew P
Canvas Champ
We love ordering our canvases from canvas champ. The quality is great and the turn around time is great!
Hi Jenny,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
Super nice quality of canvas. Fast shipping. The portrait came out fantastic! I would definitely order again!
Dear Kelly,
Thank you very much for your ultra-positive feedback!
We appreciate your business and welcome you to our long list of satisfied and much-valued customers. Our success comes from the continuous faith in the excellence of our products and services, something we are committed to and would never sacrifice.
Our customer service, especially in the after-sales phase, guarantees the satisfaction of our clients. Have a wonderful weekend!
Warm Regards
Canvas Champ
This is my 3rd time ordering from Canvas, completely satisfied each time. Can't wait to order again.
Hi Tracey,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I purchased a pillow for my nephew with the last picture taken of him and his mother (she passed away) on the front and a picture of his mother in her younger years on the back.
First - trying to edit the photo was very difficult. I wouldn't show the whole photo so I had no idea what the end result would be. It's a photo of them both so I first tried to center it with both being in the picture. Nope, that wouldn't happen so I centered it so his mother was centered in the picture and thought it looked nice.
It was just delivered and I am SO disappointed!
It shows both my nephew and his mom BUT they're on the very sides so almost half their faces are cut out and there's a large, dark space centered that stands out more than the people. That's my biggest complaint but let's talk about the quality now: it is so, so cheaply made. The zipper doesn't go from one, bottom corner to the other, it's perhaps half the bottom of the pillow plus the zipper (very cheap plastic) is sewn together where you can't unzip/zip it to the end. The personalized pillow case comes with a pillow shrink wrapped so it puffs up when it's taken out of the plastic wrap and it's ok, I guess. However, it's very difficult to get into the super small zipper opening.
Once I got it worked in, fitting it to each corner it only disappointed me more in the picture and how noticable it is this big, dark space in the middle and the faces of my sister and her youngest son (my nephew) on the sides, cut almost in half.
Oh, on the front I added text, the last words she said to her son, just three words and the first 2 letters on the first word was cut out.
It's too late to re-order and I wouldn't from this company anyway but this was $50 wasted.
Pictures included. You can't tell from the pics that the zipper doesn't work but it only opens up perhaps half the size, if that. I was afraid I'd rip something trying to, carefully, put the pillow in.
Tip for consumers:
Site is difficult to navigate/personlize
Quality is very poor
Products used:
Personalized pillow
Hey Susan,
Greetings from Canvas Champ!
I apologize for the inconvenience this has caused you.
Please know that we are bound to provide 100% quality along with exceptional customer service. I see that we have overlooked something in your case.
Please share your order details along with the images of the product you have received from us at mike@canvaschamp.com to have this taken care of.
I have passed on your firm feedback to the management team and the production team to improve our quality of service as per your expectations.
Once again, please accept my sincere apologies for all the inconvenience caused to you.
Warm Regards,
Canvas Champ
Exactly the same as the picture! Delivered properly and well sealed. Beautiful painting. Highly recommended!
Hi Rocio V.
We are so grateful for your kind words. Thanks for sharing your review with us and the community It always makes our day to hear that people like you enjoy our product. Our customer service team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
I will be sure to pass on your feedback to the rest of our team; it will mean a lot to them. Thanks again for taking the time to reach out and share your experience. Please get in touch if you have any other questions or comments.
We look forward to working with you again in the future!
Best Wishes
Canvas Champ
Had an issue with one of my canvases and emailed in and was provided with great service. Even received a replacement canvas that was perfect. Thanks!
Hi Dawn,
Thank you very much for your positive review. It matters a lot to us. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
We order the acrylic prints often, and the quality is always very good. When we have had any issues, they are handled promptly and with care.
Hi Melissa,
Thank you very much for your positive review. It matters a lot to us. Your kind words are truly appreciated and valued. We will continue to provide such services consistently and with the assurance of 100% customer satisfaction.
We would appreciate your future business with us. For any future requirements, feel free to contact us. We are always happy to help you.
Warm regards,
Canvas Champ
I received my canvas print however there was a noticeable bulge near the edge where part of the mounting frame wood was... otherwise it was great...
Beautiful and very modern. Well made and delivered extremely quickly! I would definitely highly recommended
Dear Debra,
Thank you very much for sharing your positive experience with us and everyone here. We truly value your feedback and appreciate your future business with us.
Warm regards,
Paul K
The canvas was exactly what I ordered and arrived in about 10 days. There was constant communication to keep me up to date on the shipping.
Thank you very much Christine for the positive feedback, it really means a lot coming from our customers.
Regards
Canvaschamp
This is a well crafted picture frame. It is very modern and compares with others of higher cost. I will be buying others from this company.
Dear Michael,
Thank you very much for sharing your positive experience with us and everyone here. I truly value your feedback about our services and appreciate your future business with us.
Warm regards,
Paul K
I have used other vendors for canvas prints. This one was better. Hangers on the back and colors were true.
Tip for consumers:
Trust this vendor to give you quality canvases.
Products used:
16 x 20 canvas
Dear Sharon,
Thank you very much for your positive review, it matters a lot to us. Your kind words are truly appreciated and valued. We will continue giving such services consistently and with an assurance of 100% customer satisfaction.
We appreciate your future business with us. For any future requirements, feel free to contact us, we are always happy to help you.
Warm regards,
Canvas Champ
Gain trust and grow your business with customer reviews.
Hi Beth,
We appreciate you taking the time to leave us a review. Your feedback enables us to provide better service to everyone.
Please rest assured that next time you shop with us, you will be 100 percent satisfied with the product and turn your 4-star review into a 5-star review.
Thank you again.
Regards,
Canvas Champ.