CanvasChamp

The order process is easy, the quality is usually great, sadly one of my pieces had big marks (not raised scratches) in the photo. This happened one other time & customer service was amazing. I just didn't go through the trouble this time since it was for my personal gallery.

Ordered a metal print in early April, which was supposed to be delivered in early May. When June came around, I started calling to find out any updated information on my order. I spoke to someone, who was eating food at the time, about my order. He gave me excuses about the pandemic and that they may be in the factory in a week or two. I placed a second call and received a similar response. I understand that the COVID-19 pandemic has impacted everyone, but no communication of any kind as to a delay is not a good customer service practice. Now I really regret trying this place out, as I have serious doubts about where the business is run from and where the products are produced. Huge mistake.

Even after several mail as well as responding to their comment on my earlier review in this site,they simply write the same thing for the last two and half months that the order was not returned by courier. They did not give me any details of my shipment or tracking no.No action is taken to deliver my order.This company is a fraud company and I request all not to place.any order.Contempleting to take action as per Rule

Previous orders are not available on website. I called customer service and the representative was able to find the bookmarks' order, email it to me, so I could reorder.
The colors in the first order were better. I placed a larger order because of it. The second order is satisfactory.
Overall, I love my bookmarks.

As other reviews have mentioned, I received a metal print with the wrong photo. I reached out to customer service to report, they said someone will respond within 24-48 hours. As this is a Christmas present, I assume I will now not have it in time, as it appears to have shipped from Asia and took two weeks even though I paid for expedited shipping.
As another reviewer said, they did wrap it well, and the canvas photos I received were good quality and in good condition, thus two stars. Very disappointed about the metal print, now have to find a gift for someone very hard to shop for.

Ordered and never heard from them again. No email, no response from customer service. Stole my money. Will be filing a charge back to get my $165 back. Stay away! I will be inquiring over a larger investigation of this company if i run into any trouble.

Ordered a large canvas with priority shipping. They claimed it was going to arrive the same week and shipped from the US. Got my fedex tracking and its actually coming from India. Called customer service and they said they will make sure it will come on the date they said it was going to come. Now it is saying it will arrive a full week from the promised delivery date. Do not order from this company. They are misleading and claims to be shipping from the US.

I ordered an 18 x 24 canvas a couple of weeks ago. When I received the canvas it would not fit my 18 x 24 frame. I measured it and it was a quarter inch short both ways. I contacted customer service via email and they asked me to send pictures of the canvas with a tape measure showing the measurements. I did that immediately and have not heard a word since. I have emailed them every other day since this occurred and no response. This morning I called the toll free number and after being on hold for 15 minutes, it went to voicemail asking me to leave a message. I left a message and have not heard back. I am tired of messing around and just either want my money returned to me or a new canvas.

I had a different experience with Canvas Champ than I have had with similar businesses. The site is user friendly and they were able to process the order and then deliver it without me having to get involved after submitting the info.
I will be taking my business to Canvas Champ for here on out!

This is a real find to be able to order prints on canvas paper. I am hoping that the size comes out at a minimum of 16x20, and not less as I'll have difficulty with the planned framing. Very impressive pictures and easy to work with. Highly recommended.

I placed an order with canvaschamp after speaking to someone there who had guaranteed a 48 hour shipping date. After 6 days of no response I called their customer service number, provided the invoice and transaction number only to be told the order was never processed although the payment was processed.

Order arrived faster than expected, and well packaged. Communicated with vendor over a minor issue and all correspondence was answered quickly and in a thorough manner. Am currently preparing a second, much larger order from these folks.

I ordered 8 canvas prints of varying sizes. They arrived sooner than I expected they were very well packed, and the print quality was very good. I'm glad I decided to decorate my home with canvas champ!

First order I did was fine, second order came all messed up. Part it wasn't printed correctly and partly because FedEx smashed it to heck! It wasn't wrapped well at all though. I tried to chat, submitted tickets, emailed (sent SEVEN pictures of the damage) and nothing. They sent one stock email response and that was it! Now I have bent up, not printed correctly gifts to give to my family and even though they are family I am embarrassed!
BEWARE!

The prints themselves are fantastic even w/ large canvas. But, each one did come w/ slight damage to the corners. The boxes were slightly damp and ripped. I didn't feel like spending the time to return them because I'd been so eager to receive them and we have enough on the to do list! I suggest better packaging. But, again, prints themselves are great.

This was my first experience going here and they did not disappoint! I had two pieces of art to be framed but I was on a tight budget. They worked with me to find the best frame options and price and we couldn't be more pleased with the outcome! I would absolutely recommend them for any framing needs. Amazing customer service!

I ordered a custom canvas for a graduation partyi am having for my God son. Creating the canvas was pretty easy When my package arrived it came out really nicely.

My only con is with shipping. I chose signature free because of my work hrs and availability. But for some reason I still needed to be present to sign for it. So I missed my shipment. The company did give me notification but did not have much information. I reached out a d they were happy to assist.

I received my 2 canvas prints today. I love them. I have ordered from other reliable places and this was actually better quality and alot cheaper. I will definitely be ordering more from canvaschamp. It did take about a month to get to me, mostly processing time.

You get what you pay for - Attached is the the 4x6 that arrived. Looks like pinstripes instead of a solid block color. Plus color was way off. Super glad this wasn't a photo, would have had pinstriped faces.

It took 5 weeks to get my canvas pictures.

I live in Dunwoody, Georgia. This company is in Lawrenceville, Georgia... literally about 20 miles away.
Where were my pictures shipped from? INDIA.
This is just shameful. So many Americans out of work, so many businesses closed and this company is sourcing work outside of USA.
Not only that but I ordered some pictures from another company at the same time I got my pictures different sizes within 2 weeks.
I will not order from this company again.
You can find companies with comparable prices that are stationed right here in the US

This has to be one of the worst photo to canvas prints I've ever owned, I send crisp, clear photos and what I got is return was blurry and very hard to see the photo. They also never gave me a confirmation email after I ordered them. I wrote them I inquiring about the lack of confirmation email and they said they resent it but they never did.

I uploaded my pics and customized 4 different canvases and every one of them look awesome. Easy to order, customize and website is user friendly. Shipping was on time and early even though it was the Christmas season.

I dont know what is wrong with the adhesive, but ever since I put them them I have at least one fall down each week. It has gotten to the point where I gave up putting them up and just going to spend my money elsewhere.