- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CARiD has a rating of 3.4 stars from 4,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CARiD most frequently mention military discount, price match, and auto parts. CARiD ranks 10th among Auto Parts sites.
This company responds to reviews on average within 3 days
The mirrors did not stay on the self adhesive foot pads and after you get the mirror in the proper position you have to crank them down really tight and once you want to release the tension you end up using a large screw driver to pry them loose-don't know how long they will last under that condition-second time I have used them-quite pricy-I like them when in use.
Ordered part. Didn't fit. CARiD says it's correct, but it's not. Wanted to return for full refund but was told about restocking fee and shipping fee, basically only getting $10 back on a $60 part that clearly did not fit...never again!
Will not receive item by date promised. Not sure I will receive it at all now. Car id Cannot be trusted.
Great service and can provide context on parts and firmest. Fast shipping and great pricing. Will be doing business again soon!
Will not send u all your product. Save your money. I spent hundreds. An they will tell u to send proof. Some people dont need to lie.
Dear Jonathan,
Thank you for your feedback! We are sorry to hear about your frustrating experience and poor assistance provided in this regards.
We would like to know more about the issue to facilitate the resolution as well as compensate you for the inconvenience.
Unfortunately, i was not able to find your order. Please, email me at chester.ha@carid.com with your order number, so i could locate it in the system and make things right!
Looking forward to your answer!
I purchase front end parts great price and great service i received item where quick I tried to reach for customer service it was very quick respond
This was my first order. Wasn't expecting such an excellent service and quality of products. The Antenna is perfect and the signal is excellent.
Products used:
Antenna
CARiD is an excellent place to buy rims and tires for your vehicle. Many different selections to choose from and an excellent warranty program
So far great customer service and I'll definitely come back. Great website and great products. Live chat was very helpful when help was needed
Carid and their associates have been top notch! Every question has been correctly answered! Every issue solved!
Awesome items and have all met our expectation! I love how all the products have come together and made our lives a little easier!
Thank you so much for the help your info help a lot on my decision. For sure would recommend you to all my buddies.
Quick, they had what I needed, quick shipping, and good prices. Also good selection and lot of hard to find parts and brands. Thanks
Wrong product charged before shipping, wrong products charged to card, customer service is a nightmare. Stay away.
I was skeptical about buying the rims but my rep explained the process and made me understand and feel better about buying from them!
This is the 1st time that i order here the team are so responsive and they assist me and give me the right parts that i need. Thank you!
I was able to get the parts that I needed at a fraction of the cost and when I had any issues the fast and friendly customer service was there to
I have dealt with them several times and have been more than satisfied with their knowledge of what I need and speed of delivery. Lifelong customer!
I have tried several of the competitors led bulbs only to find poor quality and poor lumen output, I highly recommend the "Lumen" brand led bulbs.
Fast and friendly service, parts came in a few days and they are definitely high quality parts for a bargain
I was looking for a set of new wheels Carid was very helpful in finding what i was looking for and they had the best price.
Site was very user friendly and pricing was outstanding and receive my parts in a couple of days very satisfied
Excellent customer service and they are very helpful and have a lot of knowledge about the parts they are selling
I ordered the wrong product for my vehicle and the process of getting the right one was simple and easy.
Received parts with in just a few days was happy with customer service Peter done a great job great prices.
Everything that I have ordered has arrived as promised. Everyone I have talked to have been very friendly and helpful.
Gain trust and grow your business with customer reviews.
CARiD.com is an e-commerce retailer of auto parts and accessories, specializing in both OEM and aftermarket products.
Founded in 2003 in New York City, CARiD.com serves over 50,000 automotive products for most existing cars, trucks, and SUVs. Among its best-sellers are body kits, lambo doors, dash kits, custom grilles, spoilers, lights and logo mats.
At CARiD, we showcase the finest car accessories that do the trick. We offer aftermarket car parts, designed for specific models, resulting in a precise match and a perfect interaction with factory parts and mechanisms. Whether it's technical upgrade, protection, or exotic fashion, our line of accessories has you covered. The most respected brand names along with the best value are why this is your premier destination for all Car Accessories and Performance Parts that add character and class.
Established in 2003
With years of experience in the industry and the motivation to begin a venture run by drivers for drivers is how CARiD came to life. Founded in New York City just over a decade ago and now located in Cranbury, New Jersey, CARiD is growing by the day. Our staff is full of energetic and enthusiastic representatives who enjoy speaking with customers and getting to know the products. The atmosphere in our office is professional but upbeat. We're not just a group of salespeople who go to work and punch in. We do the research and have developed relationships with some of the most reputable manufacturers in the business to be able to carry an extensive collection of car accessories for you to choose from.
Dear m W.,
I am deeply sorry to know about the shipping delay on your order. Thank you for bringing this issue up to our attention as we take these matters very seriously! Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further. Please contact Amalia at amalia.vo@carid.com with your invoice number as soon as possible.
We will resolve this issue for you in the most accurate way. Thank you!
Sincerely, Voice of Client Department at CARiD