- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
CARiD has a rating of 3.4 stars from 4,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CARiD most frequently mention military discount, price match, and auto parts. CARiD ranks 10th among Auto Parts sites.
This company responds to reviews on average within 3 days
The mirrors did not stay on the self adhesive foot pads and after you get the mirror in the proper position you have to crank them down really tight and once you want to release the tension you end up using a large screw driver to pry them loose-don't know how long they will last under that condition-second time I have used them-quite pricy-I like them when in use.
Ordered part. Didn't fit. CARiD says it's correct, but it's not. Wanted to return for full refund but was told about restocking fee and shipping fee, basically only getting $10 back on a $60 part that clearly did not fit...never again!
Essa empresa é uma vergonha, picaretas, malandros, não comprem nada deles para não se arrependerem depois, eu comprei porque não procurei sabetrantes sobre eles se eu tivesse visto esses comentarios aqui no site jamais teria comprado com eles, agora estou sofrendo para ter meu dinheiro de novo. Picaretas, malandros, incompetentes, amadores...
This rewiew is for the Spanish speak people.
Este review es para la poblacion de habla castellano.
Esta compania tiene el peor servicio yo hice una orden en Octubre del 2020 me enviaron la mercancia equivocada y me comunicaron que tenia que enviar la mercancia equivocada de vuelta y volver hacer una orden nueva para poder recibir lo correcto.
Les contare que regrese la equivocada y nunca me dieron mi dinero para atras estamos hablando de mas de 600 dolares cada vez que llamaba la excusa era distinta y me seguian dando de largo con el proceso de devolucion y ya yo habia gastado mas de 600 dolares en la nueva la cual recibi finalmente pero con toda honestidad existen llamadas mas de 10 entre la compania y yo y siempre era un cuento nuevo ( en 5 dias te rembolsamos pasan los dias nada etc,) me volvieron a enviar atras lo que yo originalmente les habia enviado por ser la mercancia erronea desde un principio y hoy finalmente asi muy descaradamente me comunican que por que paso 30 dias no me pueden devolver mas de 600 dolares mio!
En breven me han robado 600 dolares y me enviaron una mercancia que ni la puedo usar ojala me hubiera tomado el tiempo para leer los review ya que veo que esto es muy popular con esta compania por eso hise my review en ingles y ahora en espanol para que no nos tomen por tontos
Esta compania te da vuelta con tu desembolso si es que necesitas devolver algo para que pasen 30 dias y ya no ouedes reclamar nada
Ya que el error fue de ellos desde la primera vez lo hacen a proposito
Muy buen servicio, encuentras todo para tu vehículo, difiero un poco con el costo del envío, es un poco costoso. A parte de eso creo que es un perfecto lugar para comprar piezas para tu auto.
Me gusto el servicio la persona que me ayudo muy amable y me explico lo que estaba comprando. Yo se los recomiendo. Thank you CARiD!
Erreur lors de l'envoi de la commande. Mais après contact avec service à la clientèle le tout à été corrigé sans frais.
Dear Stephane,
Thank you for sharing your experience with us.
We are sorry to hear about the frustrating experience you had with our company and poor assistance provided in this regards.
We would like to learn more about the issue you have encountered and facilitate the resolution!
Please email me with your order number at chester.ha@carid.com, so I could make the things right.
Thank you in advance!___
Sincerely,
Voice of a Client Department at CARiD.com.
Gain trust and grow your business with customer reviews.
CARiD.com is an e-commerce retailer of auto parts and accessories, specializing in both OEM and aftermarket products.
Founded in 2003 in New York City, CARiD.com serves over 50,000 automotive products for most existing cars, trucks, and SUVs. Among its best-sellers are body kits, lambo doors, dash kits, custom grilles, spoilers, lights and logo mats.
At CARiD, we showcase the finest car accessories that do the trick. We offer aftermarket car parts, designed for specific models, resulting in a precise match and a perfect interaction with factory parts and mechanisms. Whether it's technical upgrade, protection, or exotic fashion, our line of accessories has you covered. The most respected brand names along with the best value are why this is your premier destination for all Car Accessories and Performance Parts that add character and class.
Established in 2003
With years of experience in the industry and the motivation to begin a venture run by drivers for drivers is how CARiD came to life. Founded in New York City just over a decade ago and now located in Cranbury, New Jersey, CARiD is growing by the day. Our staff is full of energetic and enthusiastic representatives who enjoy speaking with customers and getting to know the products. The atmosphere in our office is professional but upbeat. We're not just a group of salespeople who go to work and punch in. We do the research and have developed relationships with some of the most reputable manufacturers in the business to be able to carry an extensive collection of car accessories for you to choose from.
Dear Julio,
We are terribly sorry to know about your frustrating experience with our company.
This is not how we usually work and we would appreciate an opportunity to look deeper into the issue and facilitate the resolution process for you. CARiD team is doing its best in order to provide each and every client with a top-notch customer service during these challenging times for our country and the whole world.
Please, email me directly at chester.ha@carid.com with your order details and i will assist you further as well as offer compensation for the inconveniences caused.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.