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CARiD has a rating of 3.4 stars from 4,838 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CARiD most frequently mention military discount, price match, and auto parts. CARiD ranks 10th among Auto Parts sites.
This company responds to reviews on average within 3 days
The mirrors did not stay on the self adhesive foot pads and after you get the mirror in the proper position you have to crank them down really tight and once you want to release the tension you end up using a large screw driver to pry them loose-don't know how long they will last under that condition-second time I have used them-quite pricy-I like them when in use.
Ordered part. Didn't fit. CARiD says it's correct, but it's not. Wanted to return for full refund but was told about restocking fee and shipping fee, basically only getting $10 back on a $60 part that clearly did not fit...never again!
Ebony was awesome, helped me out perfectly! Even added an extra discount to my order. No issues at all with great cx service. Thanks again!
Package delivered promptly and before scheduled time! Greg Dunlop thank you for continuous improvement on your guys part!
Purchased a license plate mount for Aries bull bar.
Good price and excellent customer service in the chat.
Thank you
Purchased new headlights for my husbands Mustang and they were very helpful with any questions I had.
Called to place order. Staff was helpful in addressing shipping deliver date. Package came when they said. Pleased with product and support.
Always have what I need. The customer service is knowledgeable with all their products and very helpful.
Customer service is under educated about the products and they give bad info... never again would I buy from them.
Great pricing, helpful service and prompt shipping. I will order from them again thanks to their vast selection of products.
They have just about everything by their customer service suck! I will never order from this website again!
Bought a set of Boss speakers for husband truck. They work excellent and were easy to install. Shipping was fast
This is my second time ordering from CARiD. The prices were competitive and customer service was first rate. I'll be back.
A price match was done with ease. Great customer service staff. Will buy from website again and recommend to others.
Great customer service and Richard, is da bomb! I was really impressed with the way he explained everything to me. Kudos!
Steve was a very great customer service representative. He took care if me right away and matched my price. I will be returning for more parts.
Had a nice experience with david whom answered all my questions promptly and thoroughly. Will use them again in the future.
Tammy has a great customer service answered all my questions and helped me to order the right product.
I like their price comparison. They compare prices and give you the lowest. Customer service is great too. Parts are of good quality. Thanks.!
Michael did an excellent job... the way customer service is supposed to be. Professional, informative, and helpful, thanks.
I was very encouraged to call again without you guys having that item on the website he figured it quickly.
Excellent product quality and the follow up phone call to verify my order for accuracy wS much appreciated!
I order car mats service was very excellent. Would definitely buy again. Great place to do business with
Gain trust and grow your business with customer reviews.
CARiD.com is an e-commerce retailer of auto parts and accessories, specializing in both OEM and aftermarket products.
Founded in 2003 in New York City, CARiD.com serves over 50,000 automotive products for most existing cars, trucks, and SUVs. Among its best-sellers are body kits, lambo doors, dash kits, custom grilles, spoilers, lights and logo mats.
At CARiD, we showcase the finest car accessories that do the trick. We offer aftermarket car parts, designed for specific models, resulting in a precise match and a perfect interaction with factory parts and mechanisms. Whether it's technical upgrade, protection, or exotic fashion, our line of accessories has you covered. The most respected brand names along with the best value are why this is your premier destination for all Car Accessories and Performance Parts that add character and class.
Established in 2003
With years of experience in the industry and the motivation to begin a venture run by drivers for drivers is how CARiD came to life. Founded in New York City just over a decade ago and now located in Cranbury, New Jersey, CARiD is growing by the day. Our staff is full of energetic and enthusiastic representatives who enjoy speaking with customers and getting to know the products. The atmosphere in our office is professional but upbeat. We're not just a group of salespeople who go to work and punch in. We do the research and have developed relationships with some of the most reputable manufacturers in the business to be able to carry an extensive collection of car accessories for you to choose from.
Dear Richard,
I am sorry to hear about the issue you have with the item. Could you share your order number with me? I will be more than happy to look into the issue.
Sincerely,
Consumer Relations Team at CARID.com