CARiD

I ordered a pair of these chrome covers for the mirrors of my 2009 Dodge Challenger;
A perfect customer service in combination with very fast shipping (even to Germany!)
Made me very satisfied with my purchase!

I was looking for a pair of these for years - up to now,
It seems that they can only be ordered@ CarID!?
I bought some Chrome loom here in the past as well,
So again I will recommend their store to other fellow car enthusiasts...

With Best Regards from germany!

I told them to cancel my order and they said they would let me know. I then proceeded to call them back 2 days later and i asked to confirm if it was cancelled and they said yes. Maybe a week after that i get an email that says your order was shipped successfully. At this point I knew something was wrong so I called them and they kept saying they never said it was cancelled. So i asked for the audio recording of the phone call and i was right. I asked them to listen to it and they still did not believe me. So thank god for pay pal because they were able to send me a full refund even tho Carid told me and said "you will never get your money back for this one". So long story shot they don't care for their customers and you can find better quality parts somewhere else so just stay away.

Don't waste your money! They won't honor their warranty! They tell you you'll have to talk to the manufacturer and insist you get a work order and send pictures of a stripped adjustment that can't be seen in a picture!

I had a drive axle that was incorrectly labelled for my KIA. Ferbie provided excellent customer service on the return and correct replacement. She was very courteous and friendly. I will definitely do my future shopping at CARID because of service associates like Ferbie. Thanks Again!

Melanie assisted me with my recent online purchase by providing me with very fast responses to what I needed. CariD's navigation of their website is very user-friendly thanks to the help of great employees like her. Thank you Melanie.

-Orson

Garbage parts, no backing of product... Stay away from carid. High prices for cheap parts... e-bay is a much better choice. Run around from day 1. I wish I would of looked at reviews of carid first. Live & learn!

Ordered wheels in June, didn't get custom fitment form until July, was told wheels would ship first week of August, shipment was delayed to august 8, now it is delayed again for August 12 been waiting 2 months now. Disappointed.

Would NOT NOT NOT ever buy anything from carid! Would not recommend anyone else as well. Also I waited 25 minutes on hold and then another 15 for another hold only to be told they would cancel my order. That's it. No understanding of the problem/concern of the Customer. There are also more companies that supplies wheels and tires at better prices. But I'll stay away from carid

I called to find the right CA legal cold air intake for my 2016 Ford F-150 4x4. I spoke with Xavier who was super helpful and friendly and got me set up with a AEM brutal force intake... I was able to quickly look up some reviews while on the phone and found that it is one of the top rated products! Xavier got me all set with free shipping, tracking number and most importantly the right item for my vehicle!
I will definitely use these guys again!

Ridiculous operation that is made up of nothing more than a call center boiler room - wouldn't be surprised if they also double as a phone sex call center - better than folks walking the streets I guess.

The manufacturing companies they work with are no better - not sure who runs the business - they will simply take the next call.

Unbelievable lack of service - have no skill sets other than to sell sell sell regardless of whether they can deliver what a terrible reflection of American business conduct.

I had a run around with the actual Shipping Co. " U_S " not calling no names, but my rep. Ronnie, went beyond I believe his duties in particular ways... n assured me... n sure enough! I have my package...

Great job...

I placed a hoop step in my shopping cart. I didn't finish the order and received an email from CARiD stating so. I decided I no longer wanted the step and deleted it from my cart as well as deleting the order. Several days later the step arrived along with a $40 shipping charge. Now when I try to return the step they say I never placed an order. How these people stay in business and sleep at night is beyond me. What crooks.

CARID is a great company. Ive bought rims and brake rotors off their website and they are both amazing quality. Everything I order off there gets shipped very quickly to. I ordered the brake rotors and then three days later they were at my door. Great place to shop.

After purchasing 3 bottles of transmission fluid, I noticed the shipping price and cancelled the order. The next day, they shipped it anyway. I called to ask about it and they said that cancellations take 48 hours to process and there's nothing they could do now. Flagrant rip off.

CARiD.com... worst company to buy products. Sent back my tail lights for my chevy truck twice as they sent out 2 faulty products 2 different times. And on top of sending new ones (replacements) they r charging me a import fee. Which they will not pay for. Why do business in Canada or other countries if when selling faulty products they do not cover those costs. This has happened twice now. And I had paid import fees on initial purchase and also the first 1st time replacement. ( I have paid more money on import fees then the actual product now). Also the time and money I had to get them installed and un installed and driving around with faulty lights that could of caused an accident. Thanks alot car-id. And when I called they did nothing! Canadians do not order from this place as they just have faulty products and don't cover costs.

I ordered a head gasket from Carid.com and they sent me the wrong item. I was not able to do the work immediately and when I opened the box and noticed that it was completely the wrong item, I was beyond the so-called "return period". I sent them an email requesting a refund and they refused. Ridiculous. This is not a question of a correct item being damaged in transit or the buyer selecting the incorrect item. When I order a part, I expect to receive the part I ordered.

I dealt with an associate named Alpha. He provided great service and his service deserves 5 Stars! However, the reason why this specific review is 3 stars is because the item i ordered was listed as in stock. Unfortunately it was not in stock as the manufacturer (Metra) is waiting for some parts to come in. I was give $25 partial refund for the inconvenience. I do see that other feedbacks state the same previous issues which tells me CarID needs to improve on keep their in-stock items up to date. So to summarize, Alpha get's 5 stars. CarID gets 3 stars rating because the item is not in stock and i had to reschedule my installation

These people are scam artist. I recieved a bumper from them today. The description said it was fiber glass. It came and looked like a used bumper that has been in a accident and it was made of hard rubber. They want me to put the blame on UPS and mark it up as damaged. They're trying to refuse to give me back my money so I have to get my bank involved. STAY AWAY!

Tony from carid.com helped me place an order for my car. I was kinda hesitant about placing an order for seat covers for my car for 200$ but Tony assured me that the seat covers would be an exact fit to my car 100 %. He also got me a discount for being a government employee... Awesome customer service
Its always better to deal with a person in this tech world we live in now a days. Can't wait till my seat covers arrive... Will post another review when they arrive...

Enter your year, make and model, and you will be presented with an array of parts compatible for your car... save future upgrades to your wishlist... checkout is easy, with quite a few payment options too... I had to return an item, called customer service, helpful and friendly! They are a little more expensive, but make up for it with an overall pleasurable experience... CARid is is my first stop when I'm looking for parts...

Worst company I've ever done business. This company has zero customer service. If you get correct part as described thank god. But if something is wrong with your order you are screwed because if you send wrong product back they keep your money and the product.

I wanted to replace my old in channel wind deflectors with a new set and of course I chose Carid because I've had nothing but excellent service on all my previous purchases. Giovanni was my sales associate who placed my order in 10 minutes or less and I had fast shipping as well. Two thumbs up for Giovanni and Carid... Jerry B.

The customer service was great! They haven't completed the order placed 9/22/2017 they estimated the ship date of 9/25/2017. So far have yet to hear it's shipped and no tracking number. I contacted Live Chat and they couldn't help because they called a special order not sure why they had 3 in stock. So its 9/30/2017@ 11:53 PM PST. I would like to change this to a 5-star rating. Edward