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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excelente sencilla, segura, intuitiva, funciona mejor que la de las aerolineas.
Nice but got charged more than expected and would like to know why you charged me more than you quoted me and,by the way I am a senior and a member of AARP do you honor AARP?
Thank you. RE
Nice but got charged more than expected
Booking with you guys is very convenient good pricess
Good experience when going to my hometown
I use the app to book, let's you look at all kinds of alternatives; dates, airports etc.
Had a missed flight once, they helped me get back in the air.
Helpful, was confused because of illness, glad to make reservation
Always with the most accurate and transparent rates, fees, and taxes.
Very good work very very polite and answers all of my questions
Very good work job welldone give them a raise need more peoples like her working there
Was great to fine a great prices and so easy to book and I get to enjoy the experience
User friendly!
Easy to navigate and very quick process!
I recommend it.
I tried several times to order tickets, and right when I was about to check out it told me the price was under by over $300 and wanted me to pay more. Once or twice might be a mistake, but it happened six times and I was very frustrated. Not to mention the fact that the app is super slow and hard to use
It was very good so far. It was easy to use and had different alternatives of payment.
Nice. I got exactly what I needed. Super easy to use and I found what I wanted
Always easy to find flights, often when other sites don't have them, like this time.
Portugal trip is very calm and comfortable. We don't have problem booking our flights.
Excellent service, always available staff support. Staff are always polite and respectful..
Easy to use! No issues in booking flight and rapid confirmation with flight information
Had issues booking even after i updated my bank info already
Your feedback is very important to us. Thank you for taking the time
Same that's why I keep coming back
Thank you thank you thank you
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your experience is very important to us. Thank you for taking the time