I have not yet received the refund for this cancellation. Trip I'd**************
Book flight ticket of air Asia from ranchi to Bangalore on 19th September 2020
Due to some personal reason I cancelled
This is one of the biggest cheating by cleartrip.com
This is very bad experience kindly issue the #refunds don't play with some one money and
I was frequent user of #cleartrip.com and relied extensively on them for all my personal and business travels. I used to love their great customer service which has now completely failed.
1. online chat no available now
2. The phone lines are totally dead, no one wants to come and no phone call from cleartrip
3 if you write the mail or refund request we get very standard answers from them ‘we are into process'
4 the automatic has been designed in such a way, that normal person may suicide.
5. I paid hard earned money to book this ticket and also paid to credit card authority to avoid the credit card interest
I wrote so many times to all customers care department
#Cleartrip #fraudsters #pathetic #customerservice #airasia #cheating
I previously booked through them in February 2020 and the flight was in April 2020 and the flight was cancelled by the airline and I asked them to return the price of the ticket, today we are in January 2021 and nothing has arrived from them and every time I follow up with them there is a different excuse from the previous time, I even email them recently about a month ago for following up but without any response from them.
I booked a return flight Goa to Mumbai April 2019 Air India rescheduled one of the flights after numerous phone calls ( beware mobile number not landline) still not got our refund back They don't answer emails don't pick up phone calls if they do they hang up this is a disgrace Would advice no one to book with Cleartrip they should be stopped from trading They must owe hundreds of pounds to customers who have problems Don't book Cleartrip Mr and Mrs Croft
Dear Madam/Sir,
Good Day!
I would like to request to refund my money since my booking is unsuccessful, please find the attached screenshot is deducted to my account and email that payment was failed.
Mar 28,2022 POS W/D SV COA*CHEAPO CHEAPOAIR.COM MC ************** Php=1,868.90
Mar 28,2022 POS W/D SV UNITED AIR MIAMI MC ************** Php=34,931.78
I hope you will take my request into great consideration, and I will be forever thankful for any result that might come about.
Keep safe and God Bless.
Regards,
Jennifer Doroteo
*******@yahoo.com
Hi Jennifer,
We are sorry to hear about your experience. Could you please help us with the Trip ID to check the details and update you.
- Cleartrip
Hi, i applied for a UAE visa through them but i was unable to upload my documents as the mandatory OTP is not being received. There is no way to reach anyone through phone or email as their support page requires trip number and email id to be entered and when i enter the same it displays an error message (The details i am entering are absolutely correct)
I have video tapped everything and will be initiating legal proceedings against their UAE company once i am in the UAE
Rishi
Hi Rishi,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip
Worst agency at all, I booked through them flights to travel from Doha to Cairo in June 2020, the flights cancelled due to Covid 19 and airports close, so far I'm struggling with them to refund my tickets, however the airlines transfered the money to them since approximately 3 months ago, in addition to that I have sent them the evidence email from the airlines.
They don't have any phone number for flights to call and interact, as well they ignore the requests to call me, even when I raise request through there application, they respond in very generic way, such as we are working in your case without any refrence to expect date to issues resolution
Flights IDs, *******6212, *******5960
Hi Amro,
We are sorry to hear about your experience. Could you please help us with the complete Trip ID in order to assist you further.
- Cleartrip
Cleartrip is a company of criminals. Due to the lockdown in India I had converted my IndiGo ticket to a credit shell. However, Cleartrip is refusing to honor their commitment to redeem the credit shell. They even extracted an additional amount from me under the pretext of fare difference but then did not book the ticket! PLEASE BE AWARE OF THESE SCOUNDRELS!
Cleartrip is a worst Booking site, please don't do any Booking through this site. They are charging more than other sites and their refund polices are also worst.
This is the worst place to book your flight as I had booked my KLM flight from Abu Dhabi to Toronto through Cleartrip and cancelled it due to this covid-19 situation these cheaters sent me a confirmation email that they would return my money in 5 days and it's been 3 months now and they haven't given my refund back... it's literally 4000AED and these frauds haven't returned my money yet..
THIS PEOPLE ARE CHEATING PEOPLE, THEY SHOULD BE BANNED IN INDIA
One of the saddest experiences was my family trip to Calicut with this Hotel Yash, Because of reviews I tried to book online, but there was no booking option available, I called this hotel and they advised me to book through any other platform. As per my search I booked through Clear trip. I reached on 22. 10. 22. While checking in they showed the restaurant and told me breakfast was included. Next day when we were having my breakfast this people had come and told you they had to pay for that. I was very much shocked because I totally paid Rs *******. 00 to clear trip, as per their website this same room with extra bed is charging only Rs 4700. 00 including the breakfast. I paid so much extra money but I got bad treatment from this hotel.
@Joslin - Thank you for your patience. We will have to check the details of your booking. Could you please share your booking Trip id with us.
Answer: I am trying to call help line to talk with the customer care of clear trip since morning... however I'm unable to contact them till now.
Answer: I'll keep it brief. We booked a ticket in August (India to Canada using Air France) this was before the air bubble restrictions were launched both on the website and in public knowledge. On the day of my Air France flight, Air France called me to tell me because of the airline restrictions I can't board the plane, the ticket was 1.83 lakhs for one way. We called Cleartrip right away to see what can be done about this - well firstly they've removed the option to call them so you're forced to email. They called us back and said we should hear back about a refund in two weeks. In two weeks nothing. As I mentioned that was August, it is now DECEMBER and we have had endless emails and calls with Cleartrip with no resolve. You'd think those emails would be something productive - but no! They are AUTOMATED emails, again and again. Every time someone calls me its a different person from their team who has no context about my use case and then says oh give us 72 hours to get back to you and then someone else calls me! And now they're saying because it's after the day of the flight that they can't guarantee the refund amount - have you heard of anyone cancelling a 1.83 lakh flight with NO GUARANTEE of the refund?! What if I get 100 rs back? Am I supposed to be okay with it? The biggest joke is that I called Air France directly and told them about this situation and they said in this circumstance we would have offered a full refund. The offered to convert my ticket into a voucher I could use till the end of 2022 with any of their airlines and had no idea why Cleartrip was saying they need to speak to them and happily left a remark on my ticket recommending a full refund. You thought that would help? Wrong. Since that remark, Cleartrip has now continued another three weeks of ridiculous automated emails with absolutely no indication of this remark or anything else helpful frankly. I'm very very sorry for you if you have to ever interact with Cleartrip support for anything. If you're booking a risky flight, be sure this is the wrong place for any kind of help.
Answer: Please please call back... it's hard earned money you cannot do this with everyone
Answer: Impossible. None of the contacts provided in the companies website are working. Customer service portal doesnot work. Only the refund related calls don't go through. All other dial options work. This looks like a complete fraud, which needs to be reported to the authority, which I will do if i do not get a response.
Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.
Hi Ahmad,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip