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Cleartrip

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India
1 review
0 helpful votes
Follow JOSLIN S.
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HOTEL BOOKING IN CALICUT
October 26, 2022

THIS PEOPLE ARE CHEATING PEOPLE, THEY SHOULD BE BANNED IN INDIA
One of the saddest experiences was my family trip to Calicut with this Hotel Yash, Because of reviews I tried to book online, but there was no booking option available, I called this hotel and they advised me to book through any other platform. As per my search I booked through Clear trip. I reached on 22. 10. 22. While checking in they showed the restaurant and told me breakfast was included. Next day when we were having my breakfast this people had come and told you they had to pay for that. I was very much shocked because I totally paid Rs *******. 00 to clear trip, as per their website this same room with extra bed is charging only Rs 4700. 00 including the breakfast. I paid so much extra money but I got bad treatment from this hotel.

Date of experience: October 26, 2022
Nikhil G. Cleartrip Rep
over a year old

@Joslin - Thank you for your patience. We will have to check the details of your booking. Could you please share your booking Trip id with us.

AE
1 review
0 helpful votes
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Please never use Cleartrip. I had booked a ticket for my friend under freedom fare something they had when I was booking a ticket for her. With freedom fare, there is zero cancellation fees and you get your entire money back with even the fees included. They of course charge an extra amount for this. I bought a one way ticket for AED 529 with taxes and fees. I paid an extra AED 86 for freedom fare so when I request for a refund, I can get the full amount back. I cancelled the ticket and they gave me a refund of only AED224, that too after months of wait. I emailed them like 5 times over the course of 4 months and received the automated message saying you will receive a reply in 72 hours and last message there was absolutely no response. They have no phone no to call and chat option when you go to their site.

Cleartrip is clearly looting people. I paid the extra money so I don't loose any money. It may not be much but It's hard earned money and imagine if they do this to many people how much money are they grabbing. It's ridiculous and totally unprofessional and unethical from cleartrip's side.

Date of experience: November 22, 2020
AE
1 review
5 helpful votes
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No refund
March 21, 2020

The email says it all they got the money back from the airline but they never refunded to me and they have been writing automated, intimidating emails adding more nails to the coffin!

Date of experience: March 20, 2020
AE
1 review
1 helpful vote
Follow Prakash J.
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Refund status
April 8, 2021

My trip I'd is **************. I have booked a ticket with cleartrip on 2nd march 2020 from dubai to Bangladesh return. Because of Covid pandemic I wasn6able to fly so cleartrip decided to refund the amount back to my account. But it's more then 8 months I am waiting for my refund. On 2t th March 2021 I receive a email from cleartrip that they have processed my refund and it will be credited in 6 days. But they didn't. Then I ask again then they send me a link to upload my bank details for refund I had sent that also. But still I disnt recieve my money back. I mean really this the way that you are treating your regular customers.

Date of experience: April 8, 2021
Nikhil G. Cleartrip Rep
over a year old

Hi Prakash J,

We are sorry to hear about your experience. Could you please help us with the completeTrip ID in order to assist you further.

- Cleartrip

Saudi Arabia
1 review
0 helpful votes
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Worst and worst
December 19, 2023

One of the worst experience I have faced in cleartrip very unprofessional. The biggest mistake in my life booking tickets through cleartrip

Date of experience: December 19, 2023
India
1 review
0 helpful votes
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Refund resolved
June 15, 2020

I have book flight on 02Jun from Chennai to Ahmedabad amount as detected from Ac trought debit card but I don't received ticket am worry abt that. But on 14Jun after 12days they refunded my fill amt. Becare as online tranction
Thanking you cleartrip

Date of experience: June 15, 2020
AE
1 review
0 helpful votes
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Worst company ever
May 27, 2019

They dont even deserve 1 star, after confirming the cancellation Charges, even they sent me an email, i cancelled my trip and after cancellation, they told the trip is not refundable
Simply thiefs

Date of experience: May 27, 2019
India
1 review
0 helpful votes
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Refund not received
October 24, 2020

Clear trip did not refund my flight ticket charges after the flight was cancelled due to pandemic... customercare email ID doesn't work. Their phone no also no use.
Trip ID **************

Date of experience: October 24, 2020
India
1 review
0 helpful votes
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बकवास
January 6, 2024

Totally fake, he doesn't provide GST Invoice to customer. भूल कर भी cleartrip से होटल की बुकिंग मत करना भाई लोग।

Date of experience: January 6, 2024
AE
1 review
0 helpful votes
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They're Scammers
November 7, 2023

Don't ever use clear trips most bad service provider in the world' I made mistake to book with them.

Date of experience: November 7, 2023

Overview

Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.

service
73
value
71
shipping
47
returns
59
quality
67
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