With my recent travel experience I suggest everyone that if you wish to purchase tickets directly use each flight genuine site...never purchase tickets from third party like clear Trip and similar
The Cleartrip app promises Cleartrip for work fare for flight bookings. I chose this fare with an option for date change at INR 499.
However, when I reached out to Cleartrip support for a date change (since the Cleartrip app did not allow me to do this online), no resolution was provided other than lame excuses, very long hold times, asking me to call different numbers, refusing to accept my chosen fare, and asking me to approach the airline directly. They even asked me to pay the normal airline penalty of INR 3800 for a date change. The app is lousy, attempting to mislead and commit fraud on the customer by offering fares that Cleartrip is unable to honor.
It was a horrible experience. I vow not to use Cleartrip ever again for flight bookings.
I booked flight ticket from Nagpur to Delhi on 31.8.23 through upi PhonePe. But till now I have not got my money back in my bank Account.
It is very shamefully to say that this online site do not work properly in the interest of customer service
I have booked a flight through cleartrip to jeddah from dubai. I got the ticket to Riyadh from dubai instead then I call to cleartrip and the guy treat me like a shot said we can't do anything talk to Airline. This is not the way I paid the amount to your website.
The both Airline and cleartrip guys are playing. I told them I an not asking refund just to cancel and issue me ticket from dubai to jeddah
Clear trip is a fraud company to loot your money. If your flight is cancel, they won't give you a refund- trip id- **************
Better to buy tickets from travel agencies. My friends got refund from travel after flight cancellation but cleartrip didn't provide any refund.
I would recommend not to book tickets though this website. The are charging with false commitments.
I have booked tickets with clear choice plus and when I went to reschedule I couldn't do online then called customer care he charged more than difference which I paid and she confirmed reschedule of same. When i was doing web check in I found the date have not been reschedule and call customer care they gave diffrent answer
1.Airline not confirmed
2. Diffrent in fare
3. Airlines not received payment
Then he further told we can reschedule again by paying another difference about.
This is called organized scam.
Not even worth one star rating
Customer is at receiving end as you paid the money and they don't have to lose anything we as Customer are suffering.
Please do not do any flight bookings through cleatrtrip as it is a fraud company. They issue all flight fake tickets and later they say it was cancelled by Airlines. Customer service is very useless people. We can make it out from them they are cheaters. What ever we ask them they will say issue is with air line side.
Please do not use use Cleartip website for flight and hotel bookings.
No refund is auto generated unless they charge you. You have to call them back for your own money to be refunded. Otherwise it's swallowed without a burp. Very costly service.
Clear trip been giving the same answer for the past 100 days now and they don't even answer my call.
My friend's ticket has been refunded by Singapore airlines within 3 weeks and we have the same flight.
This company is using people's money instead of returning it to us.
Don't ever use their website for flight booking.
The price on their website while and after booking the flight ticket was showing as SR 872, however, they deducted from my card SR 1979. They are refusing to refund the difference although i have screenshots and proofs.
Never deal with this very very bad company as they are breathing fraud
Answer: I am trying to call help line to talk with the customer care of clear trip since morning... however I'm unable to contact them till now.
Answer: I'll keep it brief. We booked a ticket in August (India to Canada using Air France) this was before the air bubble restrictions were launched both on the website and in public knowledge. On the day of my Air France flight, Air France called me to tell me because of the airline restrictions I can't board the plane, the ticket was 1.83 lakhs for one way. We called Cleartrip right away to see what can be done about this - well firstly they've removed the option to call them so you're forced to email. They called us back and said we should hear back about a refund in two weeks. In two weeks nothing. As I mentioned that was August, it is now DECEMBER and we have had endless emails and calls with Cleartrip with no resolve. You'd think those emails would be something productive - but no! They are AUTOMATED emails, again and again. Every time someone calls me its a different person from their team who has no context about my use case and then says oh give us 72 hours to get back to you and then someone else calls me! And now they're saying because it's after the day of the flight that they can't guarantee the refund amount - have you heard of anyone cancelling a 1.83 lakh flight with NO GUARANTEE of the refund?! What if I get 100 rs back? Am I supposed to be okay with it? The biggest joke is that I called Air France directly and told them about this situation and they said in this circumstance we would have offered a full refund. The offered to convert my ticket into a voucher I could use till the end of 2022 with any of their airlines and had no idea why Cleartrip was saying they need to speak to them and happily left a remark on my ticket recommending a full refund. You thought that would help? Wrong. Since that remark, Cleartrip has now continued another three weeks of ridiculous automated emails with absolutely no indication of this remark or anything else helpful frankly. I'm very very sorry for you if you have to ever interact with Cleartrip support for anything. If you're booking a risky flight, be sure this is the wrong place for any kind of help.
Answer: Please please call back... it's hard earned money you cannot do this with everyone
Answer: Impossible. None of the contacts provided in the companies website are working. Customer service portal doesnot work. Only the refund related calls don't go through. All other dial options work. This looks like a complete fraud, which needs to be reported to the authority, which I will do if i do not get a response.
Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.