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Cleartrip

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AE
1 review
0 helpful votes
Follow Monesh V.
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With my recent travel experience I suggest everyone that if you wish to purchase tickets directly use each flight genuine site...never purchase tickets from third party like clear Trip and similar

Date of experience: February 19, 2025
Saudi Arabia
1 review
0 helpful votes
Follow James A.
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The Cleartrip app promises Cleartrip for work fare for flight bookings. I chose this fare with an option for date change at INR 499.

However, when I reached out to Cleartrip support for a date change (since the Cleartrip app did not allow me to do this online), no resolution was provided other than lame excuses, very long hold times, asking me to call different numbers, refusing to accept my chosen fare, and asking me to approach the airline directly. They even asked me to pay the normal airline penalty of INR 3800 for a date change. The app is lousy, attempting to mislead and commit fraud on the customer by offering fares that Cleartrip is unable to honor.

It was a horrible experience. I vow not to use Cleartrip ever again for flight bookings.

Date of experience: July 4, 2024
India
1 review
0 helpful votes
Follow Gaurang B.
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Not Refunded My payment
September 30, 2023

I booked flight ticket from Nagpur to Delhi on 31.8.23 through upi PhonePe. But till now I have not got my money back in my bank Account.
It is very shamefully to say that this online site do not work properly in the interest of customer service

Date of experience: September 30, 2023
AE
1 review
1 helpful vote
Follow Masroor N.
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What a $#*!y Customer service
October 29, 2023

I have booked a flight through cleartrip to jeddah from dubai. I got the ticket to Riyadh from dubai instead then I call to cleartrip and the guy treat me like a shot said we can't do anything talk to Airline. This is not the way I paid the amount to your website.
The both Airline and cleartrip guys are playing. I told them I an not asking refund just to cancel and issue me ticket from dubai to jeddah

Date of experience: October 29, 2023
AE
1 review
0 helpful votes
Follow Abuzar R.
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Fraudster
November 25, 2023

Clear trip is a fraud company to loot your money. If your flight is cancel, they won't give you a refund- trip id- **************
Better to buy tickets from travel agencies. My friends got refund from travel after flight cancellation but cleartrip didn't provide any refund.

Date of experience: November 25, 2023
India
1 review
0 helpful votes
Follow Rakesh M.
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I would recommend not to book tickets though this website. The are charging with false commitments.
I have booked tickets with clear choice plus and when I went to reschedule I couldn't do online then called customer care he charged more than difference which I paid and she confirmed reschedule of same. When i was doing web check in I found the date have not been reschedule and call customer care they gave diffrent answer
1.Airline not confirmed
2. Diffrent in fare
3. Airlines not received payment
Then he further told we can reschedule again by paying another difference about.
This is called organized scam.
Not even worth one star rating
Customer is at receiving end as you paid the money and they don't have to lose anything we as Customer are suffering.

Date of experience: March 5, 2024
AE
1 review
0 helpful votes
Follow Narasimha R.
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Please do not do any flight bookings through cleatrtrip as it is a fraud company. They issue all flight fake tickets and later they say it was cancelled by Airlines. Customer service is very useless people. We can make it out from them they are cheaters. What ever we ask them they will say issue is with air line side.
Please do not use use Cleartip website for flight and hotel bookings.

Date of experience: September 6, 2023
India
1 review
1 helpful vote
Follow Azeem M.
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No refund is auto generated unless they charge you. You have to call them back for your own money to be refunded. Otherwise it's swallowed without a burp. Very costly service.

Date of experience: October 17, 2023
AE
1 review
2 helpful votes
Follow Weng S.
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Clear trip been giving the same answer for the past 100 days now and they don't even answer my call.

My friend's ticket has been refunded by Singapore airlines within 3 weeks and we have the same flight.

This company is using people's money instead of returning it to us.

Don't ever use their website for flight booking.

Date of experience: September 8, 2020
Saudi Arabia
1 review
0 helpful votes
Follow Ali E.
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The price on their website while and after booking the flight ticket was showing as SR 872, however, they deducted from my card SR 1979. They are refusing to refund the difference although i have screenshots and proofs.

Never deal with this very very bad company as they are breathing fraud

Date of experience: December 1, 2019

Overview

Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.

service
73
value
71
shipping
47
returns
59
quality
67
This company does not typically respond to reviews