Cleartrip

I booked flight from Mumbai to Varanasi for 22nd April for family. While booking I searched and find prices were same onClear trip and Indigo, same time I received call from clear trip and she suggested it's ease for you you book with clear trip and I do same. After some time I booked one more ticket for me through Indigo site at same amount. Due to the COVID I cancelled All tickets and got full refund of ticket which I booked through Indigo site but when I connected with clear trip they said Indigo is not giving refund to us. I connected to indigo customer care and they said they refund full amount to clear trip. Still my conversation is going on but their response is pathetic. I suggest please don't book any ticket through these cheaters. Always prefer airline sites..

I did not receive the correct refund amount. I had booked a round trip journey from Mumbai to Bangalore through Cleartrip.com but unfortunately, the onward journey got cancelled by the airlines. I had booked the entire trip for two passengers at *******/- excluding the cashback and hence the refund amount for a single journey comes to 11,027/-

The refund amount that was initiated to me was 9,798/- in which they deducted 500/- as conveyance fee and additional 2000/- as cash back.

Note - CANCELLATION DONE BY THE AIRLINES

A few month ago I booked a ticket from dubai to Faisalabad on that time i was just made ticket by mistake wrong date then I asked to this unprofessional team they are not responsible they will not give you refund, What the hell how you can do this your customer, I asked many to give my refund back 2000 AED but they always blamed to Airline.

I booked flights with the different destination but unfortunately I couldn't travel due to COVID-19 pandemic. I booked a return flight Mumbai to Bangkok on April 2020, but Air India rescheduled the flight which was overlapping our another trip. So I called cleartrip customer care support & told them to cancelled my booking. That time staff of cleartrip told me that they will already talked to airlines and will be refund all the money. I received the mail that my booking was cancelled and money will be refund within 6-8 days. But now after 7 months they don't answer any calls or mails. I spoke to Air India customer care support, they ready to refund our money but they told that request from cleartrip has to raised to airlines.
I have all the proofs & mails which was sent by cleartrip, where they said customer will get back money within 6-8 working days. I have booked three trips from cleartrip but no refund has been given till now.
This site is fraud, I request all the other customers not to book any service from this site.

I booked flight for delhi to leh, with trip id *******324, when I checked the price it was showing *******rs but when I started paying they increased the price to ******* rs. After paying, I checked other sites which were charging much cheaper atleast by 7000 rs. I contacted their customer care and they doesn't know anything. They told that rate changes every second&They advised me to send and email to them. I also e ticket direct from air line which is much less than what cleartrip has charged and clear trip has adjusted excess charge as ' other charge' in their invoice.

I have sent them the no. Of complaints email and awaiting their reply.

No Idea how long I have to wait. Or I will get the money back. I am planning to go for legal action.

My advise to all:- Never use this website for any services. You will end up in big trouble. Contacted their customer care and they doesn't know anything. They advised me to send and email to them. No Idea how long I have to wait. Or I will get the money back. T I am planning to go for legal action.

They doesn't deserve any star.
They doesn't deserve any star.
The worst company ever, I booked 5 refundable air tickets from Abu Dhabi to amman from cleartrip and they bought a non refundable tickets from the airlines without my information and when the COVID pandemic happened I have been forced to deal with the non refundable air tickets and they provided me with a sharp date 14 feb 2021 to travel in order to avoid losing the tickets and due to the current situation I'm not gonna travel and will be forced to lose my tickets. The airlines confirmed that if I bought the tickets from them I'm gonna have open tickets with the same amount valid for 2 years from the trip cancellation date.
I suffered a lot with their bad, unprofessional, and un respectful team in India where all my calls were forwarded to the Indian family in cleartrip and they never attended any of my requests.
My advise to all of you, don't deal with them and pay extra a bit and buy your tickets from the airlines directly.
The worst company and team ever.

I was about to book 4 US tickets with them but after reading all these reviews, it is better i take the business somewhere else instead of CLEARTRIP. Thank you everyone for sharing. Really Appreciate

Any news about my refund money. Since March 21 almost 2 months already. Everytime I will call mr. Rohan the supervisor told me he will call me back within 48 hours. But he did not call me back. And then I called again he told me that he will call me back that day and again I didn't receive any call even to any agent. I dont know if they playing only the customer. They said binayak told me Rohan is there after he hold the call he told me Rohan left already and then he hold me again he said Rohan is busy. All of your agent are lying really they dont know how to handle the customer complain especially the supervisor name Rohan. They can't give me any manager on duty or any supervisor this is the first time that I encounter the company without manager or supervisor on duty. Maybe it's better to post this feedback to the Google or to your Facebook account. Now I believe now to the people that posting bad feedback in your company. Just tell me only If i will received my money or not. You told me me that you will get back to me but you didn't give any answer. Same only the call center. I hope this message you gonna take action. This is the first time that I book in cleartrip but maybe the last it's a very bad service bad management. Poor management

Clear trip and Jet airways together is
Clear trip and Jet airways together is
Clear trip and Jet airways together is the worst combination ever,
We have booked our ticket from Coimbatore to Toronto via cleartrip and all of a sudden the airline have cancelled our ticket. When we call customer care they are all bunch of fools who have very different answer to each other... they were suppose to get back to us within 2 days but all in vain... we have waited but no calls came back. Asking for refund they say it will come after 07 days. That means after my travel date... This way they are just making fool of us and making people forced to book ticket urgently at a high price.

I would never suggest anyone to use Clear trip neither will i ever use clear trip again. WORST TRAVEL WEBSITE EVER!

For my reference would share my trip id so that someone will get back to us... but i think all will be in vain...
Trip id *******3166

I have the names of the people whom i have contacted and how they treated a senior citizen