Cleartrip

Clear trip and Jet airways together is
Clear trip and Jet airways together is
Clear trip and Jet airways together is the worst combination ever,
We have booked our ticket from Coimbatore to Toronto via cleartrip and all of a sudden the airline have cancelled our ticket. When we call customer care they are all bunch of fools who have very different answer to each other... they were suppose to get back to us within 2 days but all in vain... we have waited but no calls came back. Asking for refund they say it will come after 07 days. That means after my travel date... This way they are just making fool of us and making people forced to book ticket urgently at a high price.

I would never suggest anyone to use Clear trip neither will i ever use clear trip again. WORST TRAVEL WEBSITE EVER!

For my reference would share my trip id so that someone will get back to us... but i think all will be in vain...
Trip id *******3166

I have the names of the people whom i have contacted and how they treated a senior citizen

I booked flight from Delhi to Auckland via Malaysia
But clear trip provide the wrong information about the ticket. Flight go via Sydney but not mention in my ticket airasia not allowed us Becoz we don't have any transit visa

But cleartrip not mention in my ticket about the Sydney trip

I lodge the case as well but they provide the wrong addresss as well
Court already sent the notice as well

Don't trust cleartrip

When a customer is booking a trip for a certain date and time they chose it to suit their needs. I had my trip changed last minute and the airline blamed clear trip and clear trip blamed the airline. It also felt like I had changed it myself and was trying to get them to change it back. I got the impression to feel sorry for them so I would drop the complaint. Rang up 3 seperate times and on phone for 60 minutes to be lied to each time. I have to go to Hong Kong and I'll probably be in trouble at work because you reschedule the whole thing without my knowledge. Also some customer service could not answer very simple questions. I got promised each time it would get me back on time. The issue began when I requested it in writing, and then all of a sudden they couldn't change it back to what it was or earlier. I have a theory the airline wanted to charge clear trip for their error, and this is why clear trip wouldn't change it. I will not use this agent again and this is the first and last time something like this has/will happen. Avoid unless you want to be told when you fly. I will only take this review down if you reschedule my flight, I did say failure to do so will lead to this negative review.

I used Cleartrip to book a hotel for my trip to Dubai and while I was booking the transaction got failed and they deducted the money from my card, after a long search on the internet I fount the customer service number as their website doesn't show any contact info and took a very long time to get an available agent to talk to me. However, this agent wasn't helpful at all and he didn't know anything he told me that I will get a refund within 7 days but I didn't cancel the booking it was their fault! And now after spending all the money that I possessed on this scam website I was left with no money and my trip is canceled! NEVER EVER BOOK WITH CLEARTRIP IT IS A FEAUD!

I BOOKED TICKECTS FOR MY PARENTS, UNFORUTUNATELY THE FLIGHT WAS CANCELLED BY AIR INDIA IN MAY. I REQUESTED CLEARTRIP TO GIVE ME MY MONEY BACK BUT THEY REFUSED. ALTHOUGH, THE TICKETS WERE CANCELED BY THEM AND NOT EVEN BY US. BUT, STILL I AM STRUGGLING TO GET MY MONEY BACK FROM THEM. THEY KEPT MY $2,000.

Hello. Flight got cancelled due to COVID-19, Trip ID **************. Cleartrip does not want to refund money, only offering open ticket. According to Etihad the ticket is eligible for FULL REFUND, see here:
https://www.etihadhub.com/en-ae/news-list/operational_news/etihad-credit
I contacted cleartrip multiple times but I always get the information that the airline does not offer refund which is simply a LIE. NEVER BOOK on this website again. I am going to take legal actions now and will make sure that your website is going to be closed soon as you are simply liers. Everybody else, PLEASE STAY AWAY FROM THIS WEBSITE!

I would rather give 0 rating these frauds. These guys are cheater to be very honest. In my case I booked the tickets in flexi fly option. Later I cancelled my trip due to the Covid surge. When I tried to check the refund amount then the site says that the refund amount will be calculated after checking with the airlines. I tried myself and checked with the airlines and I was shocked to know that this PNR is under regular fly. For regular fly option they deduct 3000 and under flexi fly option they deduct 500 per person per trip. So example for one passenger return journey they deduct 1000 Rs under flexi fly. And under regular its 6000 (3000 each).

Cleartrip does not have a customer care anything. The chat bot is pathetic, it does not answer my question. The only way is to raise a service request online. I got one response from them saying per person per trip they will deduct 3000 Rs as mentioned by the airlines also under regular option. So basically these guys have never passed that option to the airlines itself. They say flexi fly means you can only reschedule, you can't cancel. Such a cheat. My friends who have booked directly through the airlines they only paid 500 per person per trip as cancellation where as I paid 3000 per person per trip cancellation charges.

Never ever book anything in cleartrip ever.

We booked ticket in air india flight to and from sharjah to trivandrum from march 6th and return from april 8th we tried to book the ticket on february 1st. I was trying to book the ticket by using my wives cleartrip Id. Just before doing tbe payment for booking we got a call from cleartrip and the person in the line asked me not to do the payment as there is some error in my name. So he told me that he will help me to book the ticket. Later he send me two link to do the payment. Then he send me the copy of ticket. So it is clear that the ticket was booked under his id. Now I am suspecting that he had done that for his personal benefit. Because of that now I am unable to reschedule my ticket, the trip id and email id is not matching. And no persons from clear trip is helping us to reschedule it. It is really unfair. The staff from clear trip is intentionally trying to cheat customers for there own benefit.
I had send several email regarding this issue. They all are work at home. For us, we are under this great trouble. Now we are unable to contact the person also.
So I want to reschedule my ticket or I want the details of cancellation and refund, which is possible.

Ticket worth: ******* rupees
Ticket refund: 9000 rupees (still didnt recv)
Booking date: January 2020 (Dubai - Dusseldorf)

Flight was cancelled because of covid and Aeroflot airlines told they give only evouchers as refund ac.to russian law.
Cleartrip is telling me airlines has refunded only 9000 rs out of ******* rs and both of them not giving any proof

This is called partnership cheating

People do not book with AEROFLOT airlines or with Cleartrip agent

They are running a fraud with the name of EzCancel. My return flight has been rescheduled by the Airline. Travel date is 1st April 2023. As the rescheduled flight is not feasible for us to travel due to less layover time in Mumbai airport, hence I cancelled the ticket. Now Clear trip customer service is misguiding me completely. They are claiming that you will get 0 AED refund as the airline has declined our offer and sometimes, they are also saying that you have already travelled one way, that's why EzCancel is not applicable. They did not justify where the word virtual flight is mentioned on the clear trip portal in the terms and condition section.

In the terms and condition (https://www.cleartrip.com/ezcancel/free-flight-cancellation), it's clearly mentioned, 72 hrs before the departure of the flight, ticket can be cancelled and its fully refundable and also, it's mentioned that it's applicable for return ticket or partial ticket in case of round trip. Nowhere virtual flight is mentioned.

So, it seems that clear trip and Air India looted around 2000 AED hard earned money from my pocket. Never ever book through clear trip site. Also, Air India flight services has become very poor now a days. Don't fly with them. Please boycott both of them. Honestly, I wanted to give them 0 star or negative rating.