Cleartrip

My Trip id is **************
Cleartrip has the worst customer service, i had book my flight with them, they them self changed the ticket without my confirmation and when i was not happy with the changes, i cancelled and asked for the refund, its being more then 6 months now, until now they havent refunded and everytime i call they have the same answer, we dint got the money form airline, once airline pays us we will pay you back. Its better to pay double to the airline then to book with cleartirp.

By far the worst travel company I have ever dealt with. No customer service, no help at all and very inconsiderate. After booking my flight and deducting the money from my account due to their system faults, after calling and speaking to 6 different agents and yet no help was offered, they came to a conclusion of refunding the money to my account which will take 5 working days. Keep in mind that I have bills and other pending payments to make. Do not book through them, they will waste your time and money. So now, I'm stuck with no flight ticket and insufficient money to book a new ticket and will have to wait 5 days, if not more to make a new booking. And that wallet/cashback coupon they lure people into making their bookings through them does not work or exist. It is the whole reason my booking has failed apparently, when in fact at the check out of my booking, it was automatically selected along with my debit card. What a shame.

We booked our trip to Goa with Cleartrip and they cancelled from their end. There was no refund and everytime we try to reach their customer care, we get an automated response. Pathetic services and zero empathy towards their customers.
FYI- Our money is still stuck with them so be smart and don't trust them with *******@cleartrip

I booked a ticket for my son, from Manchester-UK to Bahrain via Abo Dhabi on 20 March. After four days, the airlines, Etihad, cancelled the flight.
Since then, after more than 90 days, I am struggling with ClearTrip to get back my money.
Clear trip give very narrow channel to complain, they didn't updated me on the status except once for message from "no-reply" email. They are not cooperative and not doing any effort in recovering my money from the airlines. After complain to my credit card issuer, I got my money back after sixty days, but clear trip get it back after thirty days which makes me unhappy at all. Fight is going on.

I am not going to use Clear Trip any more, I have a very bad experience with them. I rate them zero, if this is the minimum, because they are careless and don't have appropriate customer care.

Abdulla AbdulRasool

I booked flights with them but unfortunately it was cancelled because of the covid situation, after running after them for months they replied and gave me a date for refund and after that they disappear again. Since then there is no news about them and no one contacted me back. I'm still sending them emails but no one bothers to reply. I also sent them a message on Instagram but it's all useless, it was the last time I made a booking with them and I will make sure none of my known ones book through these cheats.

I do not have an option to put zero or a negative number in the experience rating that's why I am giving them 1.
I booked tickets for my parents which got canceled because of the pandemic. Cleartrip confirmed through email on Dec 14th that the refund has been processed and the amount will be credited back to the original mode of payment (my bank account) in the next 5 to 7 business days. It has been more than 2-1/2 months and I am still waiting for the refund to be credited. Whenever I call them or email them, they just give the same response that the refund has been processed and the amount will show up in the account in the next 5 to 7 business days. My suggestion to everyone is not to book anything with these guys unless you want to wait for years to receive your refund money in case of a change of plans.

Cleartrip is a fraud company. I booked a flight ticket and the flight got cancelled. The airliner refunded the amount but cleartrip never did that. I called them 100 times they don't care.
Avoid such fraudsters. This is an ethically challenged typical Indian company. Stay away!