I did my booking through cleartrip in an emergency situation. Flight got cancelled due to pandemic and today I got happy news from cleartrip saying that Rs. 0 got it as refund. Pls note that they are not capable of getting refund when it comes to refund. I suggest use these website only to verify rates of different airlines but booking only do it with concern airline booking site not with 3rd party website like cleartrip.com.
Trip Id -*********48.
Booked a flight from Bengaluru- Lucknow to and fro, but cancelled due to emergency through Indigo website directly. Indigo has refunded the amount and says its with the travel partner to be refunded to the customer! When I enquired with cleartrip they say refund is not processed by Indigo and also if it is processed by cleartrip will have cancellation charges!. Filthy service from cleartrip. They mint money from other people's pocket.
I booked a flight to amman through bahrain and there system allowed 13 hour transit in Manama which is not allowed as the maximum allowed transit time is 12 which i was not aware of. When i explained this their rep he said it is not their fault and they can't get me a refund.
So basically i lost my full ticket fair. Idiots!
Hi,
We are sorry to hear about your experience. Could you please help us with the Trip ID in order to assist you further.
- Cleartrip
Due to cleartrip negligence and bad quality of technology, I have got booked my flight twice and now there are saying they cannot refund my amount. I tried to contact customer care after many tries and now they are saying "non refundable and i need to bare the whole amount".
Thank You clear trip for good experience and will never suggest anyone to use the site.
Tried to cancel before 4 days from the trip date- from cleartrip site,
But page not available mean i cant do change date or cancel the trip,
Site cancellation link not working, when i call to customer care they told should be do cancel 24 hours before, i answer i am trying since from 4 days on your site but cancel page not working-they said they cant help and no refund available, so that time on wards i stopped using for book flight by cleartrip.
I had booked a ticket from Dubai to Chennai on the 18th of December, 2021 & I mentioned this email address :*******@yahoo.co.in. Unfortunately, I was unable to travel due to some personal reasons. So I cancelled the booking & notified to you through an e-mail on mid of Nov-2021. I received a reply from their side on 22-Nov-2022 stating that the refund would be credited within 15 days, but I still haven't received it. When I called customer service, they gave me the fake response that they would contact me within 48 hours. I have called them nearly 12 times but haven't received a single dirham. My friends, I am fed up, and I am asking all of you to book directly with the airlines rather than using these types of travel service providers. Clear trip means very poor response, poor follow-up, and customer service representatives will cut off our calls while we are speaking.
Hi Shahul,
We are sorry to hear about your experience. Could you please help us with the Trip ID to check the details and update you.
- Cleartrip
Cleartrip never refunded my money for two domestic flights from March and April 2020. The airline companies clearly state that this money is refundable. I have exchanged tens of emails but Cleartrip has used excuses in one case and has been withholding these funds in the other case without stating any reason. They probably figure they can get away with it. I gave them the benefit of the doubt for two years, but now I will make sure I share this with every review site I can find and will only take down if they do the right thing, which I suspect they won't. Too bad because I had been using Cleartip for my travel needs in India for approximately 10 years. Never again.
Hi Georgios,
We are sorry to hear about your experience. Could you please help us with the Trip ID to check the details and update you.
- Cleartrip
Is there an option of giving ZERO rating as cleartrip is the worst travelportal booked my ticket got all. Mails of confirmations and then it got cancelled for no reason staff cant speak english n very unprofessional never ever book on cleartrip
I booked a return ticket with Cleartrip since February 2020 they cancelled me due to covid 19 until now they did not refund me yet. Sending them emails and calling then customer service they just ignore you. They will not answer or at least acknowledge your queries.
I have booked flight tickets on June first week and flight was cancelled due to Covid. And Indigo confirmed they have refund to cleartrip but as of now still not credited money
They are not maintained any customer care number and no mail contact
When we send feedback requests form mobile app getting automatic mails. My refund amount ******* rs.
Please don't use this site I think this is fake one for robbery money from customer
How airline company's allowing this type of third party sites
Please please please don't void any ticket from this site
Overview
Cleartrip has a rating of 1.3 stars from 259 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cleartrip most frequently mention customer service, full refund and flight ticket. Cleartrip ranks 221st among Plane Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Meghana,
We are sorry to hear about your experience. Could you please help us with the Trip ID to check the details and update you.
- Cleartrip