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DealDash has a rating of 4.5 stars from 4,487 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Thank you so much for the immediate attention regarding a refund that I requested! I was pleasantly surprised to see that my email was responded to within just a few hours.
I do like deal dash but don't have the time to bid and save money on products. So I asked if I could get refund and they refunded everything that I wanted. I will do business in future very pleased!
Submitted a concern to support team about a recent auction win. The reply with comprehensive accuracy, was provided to me very quickly. I was nervous about the process ( my first auction win). They were fast to quell my fears about purchasing, delivery etc... Thank You Deal Dash! Another satisfied customer here! Randy W. Hot Springs, Arkansas
Had an issue and they took care of it within minutes of my email! That's exceptional! Thank you! Dani
Honest and Fair bidding site is exactly what it is... I recommend this site to anyone. It's fun and "rewarding".
Customer service is excellent some of the merchandise is way overpriced and the Linens too flimsy so I've had two sets rip in the corners on me. It's just not worth the return. Also have not received many items yet. I'm not bidding until I get it straightened out. Thank you mrs. Linda
Honest Company with Integrity and loyalty to their customers. I am overly impressed with how they handle and conduct themselves as a Company. So much more than just some mobile bidding app. Very Impressed. Highly recommend.
Lots of fun but addictive! Deal Dash is a wonderful way to get good deals but you have to have restraint and will power. You also have to have the ability to keep track of how much you spend on bids not only how much the item actually costs. It can add up quickly! In addition it helps to have a positive attitude and positive expectation for winning. And just know that there will always be people out there who are going to bid until they win causing a bidding war. Don't get caught into that! So if you keep your head on straight it can be a lot of fun and you can get some really good deals.
Great Timely and easy to deal with I recommend your services and thank the people responsible I recommend the people that I have dealt with good job Patty Welsh
I made the mistake! And they took care of it right away. I am very pleased how fast the problem was resolved.
This is a great app for entertainment and gambling and sometimes you win neat stuff. I recently won an Air Fryer for $. 84 since and about a hundred bids. They run promotions on buying bids all the time so you can get them real cheap (0.12). I've also won gift cards with only two or three bids. Customer service is great and very responsive
It's very seldom that you see a commercial on a company that turns out to be true as to what they advertised. After being a bidder on dealdash.com for almost 3 mths. Now I've found that EVERYTHING they say is true. If you don't agree with something they are there for you, if you don't like something you got they are there for you, if you just want your opinion heard they are there for you! The truth is I'm their biggest cheerleader and fan! I've never encountered such a wonderful family of people that truly does care whether or not you are happy and fully satisfied with their site! DEAL DASH FAMILY... YOUR ALL THE BEES KNEES, AMAZING AND THE BEST! So much more I could say but this is a small summary
TOTAL RIP OFF! So wish I had taken advice of the honest reviews on here!
DO NOT GET INVOLVED IF YOU DON'T HAVE A LOT OF MONEY TO SPEND AND A LOT OF TIME TO ANALYZE THE OTHER BIDDERS AND THEIR TRENDS. I PURCHASED BIDS BECAUSE THEY GUARANTEE YOU WILL GET MONEY BACK OR WIN SOMETHING OR REPLACE YOUR BIDS - AND AFTER TRYING WITH THE FIRST BATCH AND FAILING, THEY REPLACED MY 221 BIDS. ON THE 2nd TRY I APPLIED ALL BIDS AT ONCE USING THEIR RECOMMENDED AUTO-BIDDER - GAVE THEM 221 BIDS TO USE ON A $17 ITEM AND STILL DIDN'T WIN?
The 221 bids cost me $30 to buy, so I spent $30 to buy an item at $17 which at $17 is a discount, but by the time you add the bids to the item cost, you spend $47 for something I could have purchased on Amazon for $34 and it would have taken up 10 minutes of my time. Free shipping in 2 days, (Vs the several days or weeks in some cases on DEALDASH reported)
I don't know about your time? But my time is valuable, I want to spend my time with family and friends when I am not working, not having to analyze the bidding system, and jump on and off checking to see how many people are going to be bidding on an item at a certain time.
They brag about the auto-bidder being the way to go, but I used it on 11 different auctions and got no where.
NOW THEY REFUSE TO RETURN MY MONEY USING THE 90 day LOOP HOLE, WHICH IF YOU ARE NEW AND LEARNING THE SYSTEM AND WANT TO BUY SOMETHING YOU LIKE ( All items are not always available, very few items to bid at at one time, and some take weeks to return) AND THEN THEY ASK YOU TO TRY AGAIN BY GIVING YOU THE BIDS BACK AGAIN, AND NOW I MAY HAVE OPENED UP THE GARBAGE< TAKEN $30 OUT OF MY WALLET - WHICH IS 2 HOURS OF WORK FOR ME, AND JUST THROWN THE MONEY IN THE GARBAGE.
I AM OUT OF MONEY AND LOTS OF TIME. DON'T WASTE EITHER!
By the way, I only write reviews when I am really happy with something, or have experienced something so awful that I try to prevent another from going through the same. I have no dog in this race, except to try to save another like myself to fall for this. I am sure some people have been successful in buying items at discount prices, but I know first hand how many bids it takes to "win" that item, and THAT is where the cost comes in. MOVE ON!
I've been enjoying DealDash for about a month now and have won several auctions. I have been able to get some great items at far below their retail values.
This penny auction site was carefully thought out Bidding is fun and the items are high quality.
The site is addictive but so inexpensive that it makes a fun pastime.
Great fun and nice products with fast shipping. Love the nailbitting fun! Lots of very cool and up to date items that really anyone will want to get for themselves or as gifts for loved ones or friends!
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If you have all the time in the world to waste, and lots of money too, you may win one or two auctions, but competition is fierce for anything worth any value, like TV's and Cameras. A total waste of time and money, totally stupid.
Hi Harryanne. I´m sorry to hear you didn´t get lucky in the auctions. I do agree and sympathize with you that it would be great to walk away with an item you are truly interested in. Most of our customers do win, but maybe you’ve had an unlucky run or perhaps your bidding strategy has not been the most appropriate. If you need any tips and strategies on how to bid more efficiently, please let me know and I´ll send those to you.
DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
If you wish to learn more, please let me know. My email address is adrian@dealdash.com
My daughter bought 75.00 worth of bids without my permission. When I called about it, the staff member who took my call was so kind and understanding and he refunded the whole amount. I am very impressed with Deal Dash and the courtesy your staff exhibit. Thank you!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
Hi Linda. Thank you for your getting in touch. We will make sure you receive everything you have paid for, guaranteed. Also, if you´re not happy with the quality of any of the items received, we´ll be happy to guide you through the steps to return the item.
Please let me know if there anything else I can do, I´ll be happy to help.
Best,
Adrian