I ordered my product a month and a half ago and have yet to recieve it. I sent many e-mails asking about my order status with no reply. You may look up your order status online. My status has been on printing label for two 1/2 weeks. Must be an empressive label. Expected time is one to two business days. Its frustrating I wouldn't recommend buying anything form the goto websites.
WOW! Almost anything you are looking for, wanting or needing, you will find on Deal Dash at one time or another with a chance to win them for 0.01 cent, less then 50% off, 75% off or any amount up to regular price you would pay at a store. Why not try to get it for a lot less? I've had GREAT results from pillows, sheet sets, clocks, jewelry, bicycles, toys, fireplaces and even an electric Motorcycle-650. I will always go to Deal Dash first now. Thank you, thank you Deal Dash.
I have had fun with bidding on DealDash, just not sure what the 'secret' is to winning, rather than spending so much and losing bids that are not high dollar. I know it's all luck and how deep our pocketbook is, and I will occasionally continue to buy bids and try my luck again.
You cannot go wrong with Deal Dash. They only have the best of the best. You see something you really want, you place bid buddies and let them do the job for you.
I have won so many remarkable items.
Word of warning though, you will probably get addicted to DD just like me!
The customer service team at DealDash.com in general is outstanding. When you communicate with them it feels like you're having a conversation with a person one on one, like a personal email or text message. Adrian D. In particular is an excellent customer service agent and pleasure to work with. He's professional yet friendly.
I have enjoyed the times that the bid clock has been double or 3 times per bet and getting more bets to use then for the next auction.
Im on daily or more depending on finding a item to bid on. If I don't find one I look often until I do.
Don't get caught up with those that bid every time some one else does. You don't get your time for free bids then and waste bids. Let it go and get back in the game when that person drops out. They always do.
Use Bid Buddy and you don't have to worry about some one dropping out and only 1 other person using BB beside you. You can keep trying to win then and not loose out.
Thanks DD for the good customer service. Thanks for the fun times when you make some changes in the game. It keeps it interesting for those of us who are around a lot
If you enjoy gambling, you will love DealDash. It is so costly to "win" an item of any value, and most "winners" spend more on the bids than the item is worth. I watched an auction off and on for two days and figured out that the "winner" had spent over $1200 in bids, (at the least expensive price of 15 cents per bid) for an item that was claimed by Dealdash to have a retail value of around $500, and still had to pay for the item! If you love losing money, Dealdash is the place for you!
Had a fun time bidding, but there are to many same name bidders for me to throw my money away trying to bid for something that i like, just to have these bidders grab it. They can`t have that much money, to be here constantly bidding on many many items at the same time, constantly every day. Maybe i`ll try again.at least until those greedy wealthy bidders start following me from item to item. Thanks and have a great day.
After a long period of time I have had a wonderful experience with DealDash. With many successful auction wins only one has been a problem. After winning one auction for an item with three parts advertised to be included in a single shipment, The first part arrived within three weeks, a second part one week later and the third has yet to arrive. This after continued assurances from support it will arrive. I asked for a tracking number and was told the shipping number is unavailable.
This is the first and only time I have experienced a difficulty that may lead to a decline in confidence.
I thought I try this and honestly, I feel its not worth the time and money. You buy a pack to put bids on items seems fair at first. After placing 200 bids on an item and using the entire pack (that is worth worth $72 dollars) on two items. NOTHING, that right nothing to show what I put my money into. At least with Ebay you only pay out if you win, here you lose all your money so its really a gambling site not an auction. I feel that Deal Dash should me more forth coming with their business and admit what it is not an auction, I would have never tried tried this if that was the case. This was a big waste of my time and money.
Hi Vernesia,
My name is James and I am contacting you from the DealDash Customer Support Team.
DealDash offers a 100% Money Back Guarantee on the first purchase which you are entitled to at any time.
I encourage you to reach out to us directly so we can work together to change your experience and get anything any of your ongoing problems with our service fixed.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
For now, please let us know if you have any other questions or comments for us. Our Customer Support Team is available 24/7 to help out via phone, chat or email.
I love DealDash,. I'm a handicapped senior, on a fixed income, & it has afforded me some luxury's & bargains. I eat out a lot on the fraction of the cost, with the gift cards. I have been in it since 2012, & my home is furnished mostly from D/D. The c/s rocks, & they get back to you & help with whatever your problem is.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Diane, thank you for the feedback. Because there are several ways to get free bids it's really difficult to know how much someone is actually paying. People value bids very differently especially if they win a 2000 or 5000 Bid Pack with just a few bids. If you'd like to learn more about bidding tips and strategies or if you have any questions I'd be happy to talk with you. Please send me a message. Sincerely, Dave