Be forewarned... you may not actually get the item you pay for when selecting the 'But It Now' option.
I was bidding on an Apple iPod Touch, 5th gen in blue but did not win. Decided with the number of bids I had invested that I would use the 'Buy It Now' option to get the bids back, save on taxes and shipping. Well, well... to my surprise I received an Apple gift card in the mail (does not state this is an option anywhere on the website) for a NANO and stated the card stated the taxes were covered. Now, I was skeptical on how the taxes would be covered if the value was $399. They were not. I ordered the item I thought I purchased online and paid an extra $35 in taxes. I should have just done this from the get go and would have saved myself the aggravation and rise in blood pressure.
I have no intention of using this website again. An old-fashioned bait & switch tactic.
I had, to me, a major concern about the site and found that I just did not understand how it worked (I'm old, pre-computer sort of). They took great care in explaining everything to me in a very timely fashion in a way that I could understand, letting me know that they really do care about customer service.
Nice to hear Pam. If you ever need any other assistance please don't hesitate to contact us. Sincerely, Dave
I need to learn to be better new to Deal Dash. It's different from other sites that leave u hanging. They r helpful and friendly. Nice things to bid on Other sites don't try to giving a chance to get a few free bids. They have a better customer service. Better chances to win
I signed up for an account just to see what it was all about. I got the confirmation email at 8:13 saying your account is active. I received an email at 8:14 as a receipt that I purchased 600 bids for $72 even though I hadn't even had the chance to view my account. I did reach out to customer service and they did a transaction reversal since I never actually made a purchase and they were fast to respond and then sent me an email with our chat transaction. So that so far is the only plus. I still have not received the money back but as soon as I do. I will be deleting the account ASAP and watching closely on my bank account to make sure no more money is taken from me.
Hi Ashlyn, I'm happy to hear our Happiness team was able to cancel the accidental purchase for you. Our team is available 24/7 for all our users :)
Deal Dash is a great way to pick good products. Over the years I have won a number of different actions. I even won a Bike. There are a number of ways to win free bids. Just logging in each day and placing a bid will earn you bids. If you give a review you earn bids. There is a timer at the bottom which keeps track how long you are in first place and when the bar is full you earn bids. You can also exchange items you have won for bids. Best Action site I have seen online
Hi Thomas!
Happy Holidays ☺
Thanks for your awesome review of DealDash.
By the sounds of it, you are clearly an auction master!
I hope to see us shipping you many more auctions very soon.
Your happiness is our passion - In Customer Support we are passionate problem-solvers, who love a challenge! If you ever need any further assistant please do not hesitate to get in touch:
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
The Team at DealDash!
I don't really believe in this form of online gambling, but if you are going to play the slot machine bigdeal is a little more fair I think that most of these auction sites. Read about them on techcrunch
http://techcrunch.com/2009/11/19/bigdeal-com-reinvents-and-legitimizes-swoopos-controversial-auction-bidding-model/
I don't like buying bids, not wining anything, It's not fun if you can't win something, A big waste of money. Good for you, Bad for me! You do n't even have that much to bid for. I use to win some times, now I end up buying the thing I bid on. Tried of that.
Not realizing that Canadians could not receive winnings on this auction I bought bids and they refunded all my purchases of my bids right the next day when I realized. They are an honest site and really fast and efficient when it comes to customer service and I hope one day I can participate on there site. Thanks M L
Over all I enjoy this sight I wave Gotton a lot of wounderful things. But it just seems at times I get confused on how thing work. But deal dash has been very fare with fixing my miss under standings thank you for you help agin
Deal Dash is a fair site and I like your fast free shipping. However you should change the name to Deal Crawl not Dash. Most of your auctions take a long time to end. Some sites end the bidding for people that make enough bids to reach the retail price. Letting people pay more than retail is bad for them and unfair to the bidders. I say once to make enough bids to buy it then cut them off. Base the price of bids at 17 cents or even 15 cents because of free bids that are earned.
I have been lucky enough to win some great items on DealDash. A portable air conditioner that we have been looking at to buy. A beautiful picture for one of my granddaughters, an old timey clock for daughter, Bluetooth speaker for husband, backpack, jewelry, pillow and silverware for other grandchildren and great grandchildren. Thank you DealDash!
I say this because although my issue was addressed in a timely manner I am very displeased with the results. I bid and lost on a $379 messenger bag and after I purchased it the zipper broke. I am very unhappy with the quality of this item and after expressing this I was not able to return it since the "grace" period passed. I could spend the same on a top designer bag and if the zipper broke there would be no issue with a refund
I have tried about six other penny auction sites and I am totally sold on DealDash as being the best penny auction site. DealDash bid price is very reasonable. It's BuyItNow option makes it totally risk free because it doesn't force you to buy the item plus a bunch of bids at regular price. DealDash has always, always, always treated me right. Word of advice to those who are not having success, winning requires a lot of patience and strategy. Set your limit, do the math and prepare to monitor and bid on your desired item patiently over possibly a long period of time. As a contest perk that DealDash runs on Facebook, winners can submit a photo for a chance to win a $500 gift card. Well, I was fortunate enough to be one of those winners, week 49.
Thank you DealDash for being a legit and generous penny auction site.
Sincerely,
Username: vincele
Great tips of advice, thank you for sharing! Recommend to read this review for some tips to win auctions.
I think the items they offer are overpriced. I just signed up today to try it out, if don't win any auction after I spend the 500 bids I purchased, will not buy anymore. See screenshot https://snipboard.io/UZw7bx.jpg
Same chair is listed for $649 on dealdash.com https://www.dealdash.com/auction/*******
Thank you for your review! We're sorry to hear that you had a less than satisfactory experience. We take your feedback to heart and want to ensure your concerns are addressed. DealDash is a unique platform that conducts daily auctions, allowing customers to win a broad array of items at stellar prices. We're unable to match discounts from other stores as our Buy It Now prices come from the Manufacturer’s Standard Retail Price (MSRP). We do have a 100% Money Back Guarantee on your first Bid Pack. Please reach out to us at support@dealdash.com so we may assist further, we're here 24/7. Have a great day!
It's ok but when it comes up to the ending second it like takes forever to until another bid where count down from 10 goes extremely fast, other wise very competive bidding not like another site I go on you need to advertise better different approach your losing customers not to be negative as soon as my bids are gone I'm unsubscribing. Sorry it was fun
I was bidding not knowing that each bid took money away from my card. I was under the impression that if i don't win the bid I still have money. But to my dismay each bid cost me. The meter at the bottom encouraged you to get a level or something. I was just kind of lost. And to pay 34 dollars and have nothing to show for it, wow. Never again.
Hi Rhuesel, sorry for the misunderstanding. Bids are purchased in packs of different sizes, and in advance, so each bid placed does not charge or remove money from your card. If you don't win the item, you have the option to buy it at regular price to get both the item and your bids back.
We'd like to give you a second chance therefore have returned 200 bids to your account to try again! If you have any questions just email our customer support team and we'll be happy to help you.
The site has gotten really bad with to many overbidding the value of the item. Ex. 456 bids for a $25 gift card. There should be a limit when a person bids more than the value of the product, then it automatically cuts them out and make them decide wether or not to purchase the item. There is rarely any good deals anymore.
If you have the time to watch and study DealDash everyday, you'll start to see patterns and strategies. Don't just jump in and play because you will get burned every time. You can increase your odds by checking out blogs like DealDash411.blogspot.com... they have real time updates, player profiles, hints, tips, and strategies to help you increase your odds. If you learn to play smart, you can have alot of fun. It takes PATIENCE. But that blog is awesome!
It appears that this site has become a retail bid site. It was not like that before and just a few months ago. I have found another auction site and it appears to be better. I will let all my Facebook friends know about the new site.
Of all the penny auction sites used, DealDash has provided the most enjoyable platform. All wins and purchases were delivered as expected and in an acceptable timeframe. The promotions of 1/2 price and 'Free' wins are great and switch up the bidding strategy.
Wishing DealDash continued success.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!