I purchased the starter pack of bids for $32 giving you 200 bids. My wife and I decided to bid on one item. We figured this particular item sold for an average of
$28 so we were "in it to win it". So we thought. We started bidding from the beginning. I noticed that at the $5 dollar mark, the site would close this item to new bidders. "No jumpers" I think they call it. It was pretty exciting for the first 150 bids. Thought we had a chance so my wife wanted to purchase another 200 bids to assure we would win this item, so we did. As this second 200 bids started to diminish using the bid buddy system I started to notice bids from bidders I had not seen bidding on this item. Huh, that's weird. I thought this site was not allowing new bidders after the $5 mark. This was extremely frustrating when it came down to myself and just one other bidder for several bids, and we thought if we could just out bid this one bidder the item would be ours. So, we purchased a third pack of 200 bids. After about 50 bids into the third pack, other bidders were jumping in. These "new" bidders of course played their part in absolving all of my remaining bids. This felt deliberate! I do admit being excited and having some fun for the first little while. This was my first time doing anything like this. However, I did feel like I was being scammed as this auction went on. I would definitely try it again if I can get a "FULL" refund for the 3 packs that we purchased. Thank you.
Hi Reggie, thank you for the feedback and sorry to hear you did not win the auction. After the auction price reaches $5 no new bidders, that did not place a bid before the $5 mark, can enter the auction. If you scroll your mouse over the avatar images of people in the auction, you can see what time they placed their first bid to confirm when they entered the auction. We offer a 100% money back guarantee on everyone's first purchase if not satisfied for any reason so we can do that for you. Also, we offer a second chance if you do not win an auction with your first bid pack. So, if you did not win an auction with your first bid pack we'll return those bids for a second chance. Additionally, you are welcome to buy the item you were bidding on at normal retail price and we'll send your item for free plus give you back all the bids you used in that auction. Just get in touch with our customer support team or contact me directly and I'll be happy to assist you. Thank you, Dave
They are in my opinion the most FAIR & HONEST Bidding Site on the Internet.
And if you do have a problem, contact Customer Support and they will do
Everything in their power to make it right.
5 Thumbs Up to DealDash Customer Support!
I saw this on a commercial n give it a try. I couldn't win anything so many ppl bidding on the same thing until u ran out of bids. I would like my money back.
I spent over $300 on bids and finally *won* a $10 Walmart and burger king gift card. No auctions I was down to the second to last person? And they got the bid? I cannot afford this auction.
Hi Linda.
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Giving DealDash a try is risk free!
DealDash is one of my favorite hobbies! I am highly competitive and love to win! Not only do I win at the game but I get incredible products in return! DD is by far my favorite bidding site!
The site is fun. I have one a few items or bought them. The service is great. The items arrive on time and in good condition. It can be fun to bid and use different strategies for winning.
I Was Bidding for My 1st time Back to this Site This Year & I Forgot I had a Change of Address since Last time I Purchased Bids! I had won a Couple of small Food Cards to My Delight & Wanted to make Sure They Had The Correct Address! I Received A Very quick Response From Customer Support, Which Put Me Right at Eas!
Slow start but that was probably due to my being new and leaning to navigate. Seems much better now and I'm having fun, although I haven't been able to win much.
Every time I have won an auction or bought back, I have received the item quickly and always in perfect condition. I don't win often, but I'm still learning the ropes.
After buying bids I happened to notice that there was another purchase for bids on my account. I sent an email to the company and it was taken care of immediately.
Those who I talked with were very helpful. It's a great place to win a lot of different items. I won a Keurig Vue. It was valued at $180. I got it for $66.
I would recommend this site to everyone.
I had a payment issue, and it was resolved so quickly, and followed up on to make sure I was satisfied. This is the most fun Ive ever had Christmas shopping!
Nice to hear Tracy! Sorry for the payment issue but good to hear it was resolved quickly for you. Glad to hear you've been having a fun time Christmas shopping - enjoy!
Quick shipping and great quality items. Items arrived in great shape.
Hi Danny! Big thanks for your positive review! We are thrilled you had a pleasant experience and appreciate you sharing it. We’re looking forward to continuing to serve you! Our Customer Support is available 24/7. Happy bidding!
I have had fun trying to win often however you must stay with it. I have been lucky and got most of the things I wanted. Some with more than two trys but even better when u finally win!
Hi Jeanne, thank you for taking the time to leave a 5 star review for DealDash, it is truly appreciated! I'm happy to hear you are enjoying the auctions, Happy Bidding :)
Ever since I learned about DealDash we have saved hundreds of dollars on all different kinds of products and gift cards this is truly a real and amazing sight you need to try this out.
Dealdash truly is a fair and honest auction site but there are some keys to doing well that cannot be ignored by either newbies or penny auction veterans. First, some basic math skills are required. Simply divide what a particular item is worth to you by the price charged per bid to arrive at the maximum number of bids to place. Oh yeah, don't forget to take a good estimate of the final bidding price off of your value before you do your division because you will be paying that also. After that, use the bid buddy and walk away.
Of course this method requires that you only bid on items that you are Willing to purchase at full value if needed. Also, remember that I stated to use the value that you place on an item as opposed to the stated retail value. Normally the stated value is pretty much what you will see in a store but several items are not really available in stores yet and some of the values listed for those items seems very high in a few cases.
If you use your head a bit you can easily save substantial money on unique and very valuable items. Just don't get caught up in the competition so much that you lose whether you win the auction or not.
I needed a refund for a misunderstanding on my part andI received it quickly & fully and I couldn't be more grateful. Thank you so much for your prompt attention.
It's very seldom that you see a commercial on a company that turns out to be true as to what they advertised. After being a bidder on dealdash.com for almost 3 mths. Now I've found that EVERYTHING they say is true. If you don't agree with something they are there for you, if you don't like something you got they are there for you, if you just want your opinion heard they are there for you! The truth is I'm their biggest cheerleader and fan! I've never encountered such a wonderful family of people that truly does care whether or not you are happy and fully satisfied with their site! DEAL DASH FAMILY... YOUR ALL THE BEES KNEES, AMAZING AND THE BEST! So much more I could say but this is a small summary
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: support@dealdash.com Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is adrian@dealdash.com
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is adrian@dealdash.com I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
DealDash has a rating of 4.5 stars from 4,472 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
Hi Rhonda,
Thanks so much for the star love!
We're delighted to hear that you're enjoying DealDash, thank you for your support. Here's to many more years!
Our Customer Support Team is available 24/7 to help out via phone, chat or email.
Phone: 855-455-3325
Email: support@dealdash.com
Live chat available using the contact support button on the webpage
Facebook Messenger
Happy bidding!