Doordash

Everybody has to be in the same $#*!ing page I wonder why DoorDash does not allow the driver to see exactly what the customer order I ordered a $#*!ing burger from Wendy's with french fries Coke and chili and I only received a $#*!ing burger with fries Totally $#*!ed up my dinner piece of $#*!ing $#*! trash son of a $#*!es

My food was cancelled without any explanation or communication. It took 4 attempts to their call centre to get an operator to talk to me. The other times the line went dead or it was a bad connection.
Anyhow, no food arrived but the money went out of my account and the operator said it had already been refunded. Then she said my payment had been voided before the money had gone but not according to my online bank statement. She kept telling me to refresh my browser.
Then it was, 'It will take 3 days for your refund to show up in your account'. She offered me a $20 voucher for my troubles, which worked its way down to $15 then to $10. She refused to accept that she had changed the amount. I told her that as our conversation was being recorded perhaps her manager should listen to it.
The same thing happened with another delivery company which was never resolved. I never went back to them.
If I don't get my refund next week I'll be contacting my bank to open up an investigation.
So, if this doesn't get resolved in my favour, it will be a case of another company losing another loyal customer.
I know they don't care, but they should.

DoorDash took unauthorized funds from my bank account and never returned it despite all my attempts to contact and solve the issue. I will call the police to find out what can be done. Horrible!

I was supposed to have a $25 credit on my order this evening and DID NOT GET IT. When I chatted with a virtual assistant they were not helpful and simply told me I had no credit and cut me off. I tried again and had to wait 30 minutes to get a supervisor only to be told my credit is good for next order. I told him that a door dash employee told me the credit was in my account and just make my order and I'll get it. I DID NOT. I spent OVER an hour of my time trying to get what I was told I had. WASTE OF TIME. I told them if they don't give me $25 credit on my current order that I will have my bank put a stop payment on it and they'll get NOTHING. That's exactly what I will be doing along with deleting the door dash app! Btw, the order took forever to be delivered and it was COLD and practically inedible! DON'T EVER USE DOOR DASH!

I just went to pick up a delivery, the restaurant said they are not releasing the food, because the customer and door dash have the wrong price on their app, i waited 15-20 minutes, i called door dash, on whats happening, they called the restaurant, the agent came back on the line and told me the food is ready, i walk in the reataurant is talking with the customer on the phone discussing the prices, i called back and unassigned the order, door dash didnt pay my gas and timw wasted. Horrible customer service on door dash end.

Literally every single time I have ordered there has been some sort of problem. Every. Time. Late, cold food, orders cancelled, food picked up by random people. Done with them.

I received an email from DoorDash saying I had over $10 in credits to use with DoorDash. I logged into my account and it showed $0 in credits to use. I called and they said they don't control the marketing and don't know anything about the email and if it shows $0 in credits then it's $0. I think is absolutely ridiculous that they say they take no accountability for their own marketing- an email COMING FROM DoorDash. It's clearly false advertising and it's LYING to a customer to get them to go into the app/their website. It's a total SCAM.

I had heard that DoorDash inflated their prices, and I think it the past it was a reasonable amount. But recently I decided to check and things have gotten ridiculous. The same item that cost $18 is $22 on DoorDash. This is before DoorDashs service fees, taxes and tip. Even though I had DashPass I was still getting charged service fees (less than if I didn't have it, but still not in insignificant amount of money.) What is worse is DoorDash dose NOT make it clear just how much they are up-charging or even tell you that is what they are doing. I had no idea how much money I was wasting with DoorDash! I am canceling my DashPass and never using them again.