Doordash

Watch out for DOORTHIEFS 3 day refund policy. You are expected to get straight on to them for refunds for incomplete deliveries, so you do, but you are still denied a refund. Asked where my $30 plus refund is NO REPLY. Emails back and fourth and still MY MONEY IS NOT ANYWHERE TO BE SEEN. My purchase was on the 23/12/21 so I didn't answer their emails so that breeched their refund clause. Right open up emails over Xmas, the wife would of killed me. All because I believe in Christmas and not 8 handed efalants doesn't mean I should jump when door dash says. They are absolutely the worst company.

BUYER BEWARE: I am staring a campaign so #doordash refunds me of over $227 they are trying to steal from me for over 2 months now! Short story:
-1st act: I order food and Doordash immediately charge the Mastercard;
-2nd act: 20 minutes later Doordash say the restaurant is not available and that the money will be refunded;
-Third act: Doordash doesn't refund anything and just asks you to keep sending emails while they want you to get tired and drop the case.
THIS IS A SCAM! I wonder how much money they have stolen from people this way.
#DoordashIsAScam Thieves!

I've had issues with DoorDash in the past (super late deliveries, multiple canceling Dashers), but this last issue caused me delete the app entirely. I just had surgery and really needed a few things delivered. After placing my order, I got four dashers accept and then cancel my order two hours, and the last one said she couldn't complete the order but that I had to cancel the order myself. Keep in mind, I've been waiting two hours at this point for my delivery. When I contacted customer support, they said they also couldn't do anything and that I had to cancel myself. They didn't assign another dasher, and they didn't provide any help at all. They just said that I would just have to resubmit my order and wait another two hours. I work in customer service, and I have genuinely never experienced such poor customer service. I canceled my order, and then canceled my DashPass. Seriously, if you really need anything delivered, don't use DoorDash.

Awesome. I'm so glad that I have such a hard time finding ways to feed my family. It makes me happy that big corporation like yourself conspire with the government to deny people realistically pretty garbage opportunities to begin with based off of labels and the past. I find it fascinating that you know me personally so well as to make the decision to deny me work base on:
Possession of a tool
Possession of a tool (but he was also not old enough)
And possession of a chemical that grows naturally out of gods green ground and has never once killed anyone EVER IN HISTORY.

Thank you with all my heart for keeping out streets safe doordash the last thing I would want when paying $70 for a decent meal to be dropped at my front door is for them to have possessed some plant material in their basement 5 years ago, and also exorcised their god given right outlined in the founding documents of our nation and consistently reiterated in the Supreme Court (too early).

But that's all fine and dandy because one look at the reviews online and they average a 1.2 star. Never seen a company still running with such an absolute disgraceful review AVERAGE.

Doordash, after 6 calls and 3 emails to their support I found no suitable resolution.
The problems:
1, After 47 successful order history payments by my card and the latest successful order 1/2 hour before I tried to place another order which for the first time in my order history I was asked to scan my card.
2, After attempting to scan my card more than 5 times it remained unverified.
3, I then closed Doordash on my laptop and attempted more than 5 times on my doordash app on my phone all showing ERROR.
4,I deleted my card on my account and reapplied the same card to no avail.
5, I called their support 4 times and was transferred to another extension each time which didn't answer with a total waiting time of 2 hours.
6, I am a double arm amputee/ no arms, so this is my reason for ordering meals/food for delivery.
7, Because of my disability I only have 1 card, this card was unverified by Doordash website and their app.
8, I am offered no other option but to use another card that I do not carry/hold.
Conclusion:
1, This new method of card scanning falls short of good company service.
2, Telephone support falls short of good company service.
3, Email support falls short of good company service.
4, Customer support for people with disabilities falls short of good company service.
5, No suitable option is available to me. But doordash keeps spinning the same lines.

DO NOT STORE YOUR CARD INFO WITH THIS COMPANY... They have illegally charged my card on 2 occasions and I didn't have an order EITHER TIME. After the 1st charge deleted my card and I cancelled my account and was guaranteed that they deleted my information but 2 days later it was charges $30 again. They couldn't even tell me how in the hell they had my info to place the charge on. DO NOT TRUST THIS COMPANY!

I will NEVER easiest NEVER ORDER from them again. I get cold $#*! food no refund no compensation not even a replacement meal I wish I knew where exactly they were located I probably would send threats I'm not lying that's fine dumb $#*! $#*!., Wtf happened to the customer is always right $#*! them with everything in me and my $#*!in wallet they need to just go out of service is what they need to do

I've been using the service for about a year. In that time, I've had the "pleasure" of using their customer support three times. The first two times were awful, but I wasn't concerned over the issues enough to continue their runaround game. In the most recent case, I was fed up. I was extremely professional in every email, and clearly stated the issue with related evidence and included my case reference number of all of them. I provided additional requested information to the first couple of responses, but the requests never stopped. No matter what I gave them, there was always another request to elaborate or clarify. Every email was from a different support agent, and it was obvious that they weren't even reviewing my previous replies.
After continuous back-and-forth with constant attempts to deceive and avoid blame, I deleted my Doordash account. Immediately, I received another response that, for the first time, didn't seem copy-pasted. They "reviewed my account and are willing to process my refund, but can't because my account has been deactivated."
Just disgusting business practice. Keep my money, it's the last you'll get from me.

We order from DoorDash frequently, because I'm a nurse and am not home to cook all the time… The service has gone from ok. To bad. To WORSE over the past month or so. They're hiring folks that can't follow directions, that can't read street signs, that are RUDE, etc.
I had ONE man try to deliver my food ONE STREET OVER and when I called him, ( and eventually MET him on the wrong street) he stuck his head in my car window screaming "I'm here! I'm here! 8! 8!" I tried to tell him that, while my house number has an 8 in it, it was ON THE OTHER STREET and he was in front of the WRONG HOUSE. He barely spoke any English AT ALL and was CRAZY.

Seriously? Doesn't Doordash vet these lunatics?

Now, don't get me wrong… I've had some AMAZING dashers! But they are VERY few and far between now.

I'm going to switch to grub hub. Maybe ithey have smarter people working for them.