Doordash

Very poor service by the customer service rep noe that i chatted with on door dash disrespectful and the supervisor who hung up on me very rude disrespectful and very robotic when i asked for his name and agent id number and when i asked for corporate number say they can not provided that to customers no one use this app or website at all had two issues with orders and rep and supervisor with poor understanding and service like talking to a wall and when i asked to to speak with a higher supervisor ignored because he could not assist me refused says no wait im saying isn't correct when i tell him that i had a credit of 2.52 from previous order because the were going to send to wrong address that was not even on my account and order later that night and tells me i got that credit with the same order aim getting a full refund om back to my bank account automatically even when the restaurant on the website says it was open at time of purchase no credit for inconvenience lie to about the credit on my account saying basically like im lie and the computer is right when clearly its and error i when i had the credit before the purchase of the order they just want get you off the phone and not assist very poor service and field a complaint with the BBB and contacting the San Francisco office in the morning the head quarters to file a corporate complaint

Ordered my food and they charged my card 50.00 it said the dasher was at the restaurant picking up the order and left the place but the car was in a neighborhood far away from the restaurant and way mark from my house, the dasher stayed there for about 30 minutes when I received a notification that my order was on the was and waiting 30 minutes for the driver to move their car! Tried contacting customer service through chat and the first agent ended the chat after I explained the situation! Got on the chat with a different person that took over 90 minutes to "find a resolution for the order" they said they would issue me a refund but it will take 57 business day, so now it's the waiting game. Please don't use this company ever! During this time people that really don't have the money or are not able to get out and pick it up the company is abusing their customer and are nasty to me I wasn't able to eat last night and since I won't be ordering again who knows the next time that will be possible? For me to get out And also now waiting on my refund as money is limited for me.
I guess they are just making so much money they don't care clearly they are ok with all these bad reviews as well
Also the driver came to my house and damage some of they things at my front door I watched them through the peep on my door. I just let them take their frustrations out I don't have the energy to be bother with this company anymore
I cleaned up their mess this morning.

Worst delivery time ever. To bad for your business as I work for the corporate food vendor you delivered for. I will be canceling your contract with us immediately! Absolutely terrible!

They took my money, and never delivered food, it is run by mexican, hispanic mafia, thugs, they basically stole my money, please don't trust these Mexican thugs

Overcharged and given the wrong item. Tried to resolve with their support and was hung up on lied to and told to resolve it with my bank. Thieves and liars. Do not do business with them.

Stop overy charging for fees and taxes and let us contribute more to driver tips! Looking at fees and taxes makes us rethink the driver tips on top of it!

Horrible company. Orders are wrong, items missing and sometimes they are even delivered to another address and if you complain they tell you they know how frustrating this can be but not to worry they will take care of it and put you on hold only to return saying there is nothing they can do but the will send the problem to a special team and they will get back with you in 24 hours but you never hear back from anyone. I got fed up with it and I have DD account and disputed the last 6 SIX charges in the amount of $126.10 and a charge for $63.54 from a prior order that was never delivered and my credit card company has issued me a full refund in the amount of $189.64. Orders are wrong, missing items or not delivered to my address and I've had enough of the way you treat customers and not willing to do anything about your mistakes. I have blocked any attempts of chargebacks from DD and closed the account and have been issued a new card so you can't try to charge me back! I hope you are on your way out of business for the way you treat what few customers you have left...! I will be filing as many bad reviews as I possibly can and with the BBB!