Doordash

Waited 30 min for a driver to be sent to the location to pick up my order. Then waited longer for order to complete and be delivered! Why take the order with no driver available?!?!

I remember using them the first time several years ago and it wasn't great so while I use a lot of the other services for food delivery I haven't used them since. I didn't realize the order I put in today was going through them until it was delivered (apparently when you order through Google it uses DoorDash) When I received the bag that was supposed to be sealed was opened up and the sandwiches inside you could tell were opened up, it's like they weren't even trying to hide it. That's definitely worth taking the time to write a bad review especially their response. I'm not sure what happened but I was really grossed out. Especially considering not just during a pandemic but – doordash automatically tips but they automatically tip at 20% and on smaller orders it's obviously a lot less, and doesn't let you change it apparently until later. The driver won't know I have an extra tip for them regardless of what DoorDash pays them on top of what DoorDash tips which is 20% but still I can see a driver not being happy with their tip and doing something gross, pretty sure that's why the packages are usually sealed when they arrive. After contacting DoorDash and taking all my information and dragging things out in the end they just told me I had to contact the restaurant. The restaurant was good about it as they do always seal their food but it's almost like DoorDash complicated things and made it worse. They made me go through them took my information and they told me how to go to the restaurant.

WORSE SERVICE EVER! This is my first time ordering DoorDash and will definitely be my last. I initially order McDonalds and I wait over and hour so I finally called the store location just for them to tell me due to system issues they are not receiving orders from DoorDash only UberEat orders. So I cancelled that order and because DoorDash doesn't immediately refund your money I had to use doordash credit to have access to my funds immediately. So I put my faith in their system once more and order Burger King waiter order 30 mins as well. I put clear instructions including my apartment number and building number. You literally can't miss my apartments. The Driver calls me and so call can't find the apartment it's pouring down raining the streets are literally flooded I'm running all over my apartment searching for this lady and she's ACROSS THE STREET in the wrong DAMN apartments and I'm drenching my food was drench. It was absolutely HORRIBLE

Alert to people who plan to be a Food Delivery Driver for Doordash. Do Not singup to Drive for Doordash Delivery. They paid is very bad. They paid $2.50 per Delivery

I ordered food from Weis. I didn't receive all my items.weis said call doordash.
Doordash said call Weis market. Doordash hung up on me after a run around

I attempted to cancel an order immediately after it was placed. Was told I could cancel but would not get a refund. The order hadn't been prepared and was picked up 15 mins later.

Doordash is the worst. They do not deliver food, their customer service resolves nothing and they overcharge. They accomplish nothing that they purport to do. DO NOT USE.

I don't normally use Door Dash, but I wanted to try a different restaurant than my usuals. Estimated time for delivery was 40-50 minutes. The food was ready in about 45 minutes. After an hour I contacted Door Dash and the delivery person couldn't find my building. I live about 5 minutes from this restaurant. I am in a major downtown area and have deliveries all the time. Obviously, Door Dash is hiring people that are completely inexperienced, from out of town and are not familiar with my area. After 10 minutes on chat with Door Dash and then another 10 minutes of additional wait I wound up cancelling my order. 10 minutes to order, 50 minutes estimated delivery and another 20 plus minutes waiting and contacting them. Total time - nearly 1 1/2 hours with no food. I finally cancelled and made myself scrambled eggs! Door Dash had the nerve to ask if I wanted a credit! They charge about $6 for delivery, $3 for a service charge and add a $10 tip. Almost $20 for this service! Are you kidding me?

I order this morning from Hardee's never got my order called and told them I never received my order and wanted my refund they said they couldn't refund me

DoorDash stole my money. Ordered through a restaurant website. One hour later I got notification that my order had been delivered. It didn't get delivered to my house. Called Doordash and was told they would have to contact the restaurant and the restaurant would have to issue the refund full refund including fees and tip. Waited 48 hours for an email that never came. Contacted Doordash again and was told the same thing. This went on for a week. Then someone at Doordash told me I was now on gold level support and I would receive email within 5 business days. No email arrived. Contacted Dorrdash again, (it's now been 17 days since Doordash stole my money) and was told that I would have to contact the restraint. I did and was told that they only keep CC info for 16 days and it had been longer than that. I finally got them to agree to refund the price of the meal but they couldn't refund DD fee or tip. There doesn't seem to be any way to get back delivery fee or tip. I will never use DoorDash ever again. This has been a nightmare. They stole my money and seem to think I should just deal with it.