Doordash

Worst business in the country! Their site sucks so bad. Lag times and touchy. Takes 20 minutes to make one order. I hate it. Food is expensive and cold. Missing items are common. Expect to call in an average of 5 times for one situation.

This morning I had to call 28 times, and I still got no resolution. They sent me a 50 percent promo code. They never work so I spent 2 hours calling into these uneducated idiots. Most don't speak English. They must live in 3rd world countries with mud huts, incest and flies. They are stupid. They ask the same question 5 times and still get the answer wrong
I get to call them foul names and thru have to take it. Haha. They gave me 8 bucks back on a 15 dollar order. So I have figured out how to get twice the credit I wanted. Ha ha Those idiots don't know who they're dealing with. They like it when their dad's inappropriately touch.

I hope they have to work in horrid conditions. Sweat shops. 120 degree heat with bugs crawling all over them. I hope they get paid nothing. Sex slaves.

They are the dumbest aholes I've ever spoken to. They all have veneral diseases and aids.

Their fathers sell drugs to kids and have relationships inappropriate ones, with babies.

They all do tranq and fentanyl daily. They sell themselves to get it. They're hungry all the time and get fed cockroaches.

I truly hope this is all true.

I ordered through the Denny's app at 9:53 this morning. At 10:03 I received a confirmation that Door Dash was handling the order alonf with a tracking link. I even received a text from "Jose" the "Dasher". The order was supposed to arrive at my location 10:37. At 10:38, I clicked the link to see where "Jose" might be and it said he was on his was to the restaurant (?!). At 10:48, I received a Door Dash notification that my order had been cancelled "due to an unexpected issue experienced by the Dasher." When I tried to reach out to "Jose" I received and automated "We're trying to find another Dasher" response. So I called the restaurant. I was told that the food had been picked up "a while ago" and that a woman picked up the food, but they had sent three different people to get the order. So I called Door Dash Customer support and was told that the restaurant would have to call because I placed the order through the Denny's app! I asked why and they said because it was hamdled through a different department. So I asked to be transferred to that department and the agent said she couldn't because I didn't have the merchant's credentials for that department to be able to address it. So I called the restaurant again. The manager told me she would take care of it, but, in the meantime, she would replace the order and have one of her employees bring it to me, bypassing Door Dash altogether. Denny's gets 5 stars. Door Dash would get less than 1, if I could!

Nasty driver are and drank my food. Doordash credit me 5 dollars on a 45 dollars order. Disgusting. Lost my money and never had dinner

Horrible no refund. No food.awful customer service scammers. U won't trick me again. No sir. I'm not a happy camper

Haven't used my account in a long time, so decided to order some supper tonight. Chose what hubby and I wanted, so I tried to log in with my Google account. Couldn't do that. Tried with my Facebook account. Nope. So, changed my password because I forgot the old one, and tried to log in. Doordash said my account was deactivated. Ok, so... I tried to make a new account. Doordash said there's already an account with my email address. Ok, how can there be an account if that account was deactivated? And not by me, either. I stared a chat with a rep. Rep sends me to another rep. They ask if my name is So And So. Um, NO! I guess someone else used my email to open and deactivate an account. So, I get sent to another rep... then to some "expert" or whatever. Nothing is getting solved, and I'm being sent to every Abu Bubu out there. So yeah, I wasted a half hour, maybe longer, on these morons that don't know how to do their freaking job! We only wanted a few things from McD's for our supper because hubby wanted their fries and I wanted a fish sandwich and a couple sodas. But nope, not tonight. And when hubby tried to set up an account with his name and email address, he got to a site that said it couldn't find the sign-up for Doordash... OMFG! Doorcrap needs to go out of business and STAY OUT. I've dealt with horrible service, but this one takes the cake!

In doing this for over two years I have yet to speak to anyone who works for doordash about their buggy app and the figures used for pay

$#*! DOORDASH!

I ordered pizza from Marco's, using DoorDash, and it was picked up by Anesha. Shortly after, I received a phone call asking if I had an extended warranty on my car. I hung up on the caller, and within two minutes, the status of my pizza order had been changed to cancelled!

I called DoorDash to figure out what was going on, and the agent I spoke with said the delivery driver NO LONGER WANTED TO DELIVER MY FOOD! Apparently, the driver was the one that called and asked about my car's warranty, and because I hung up on her, she decided not to deliver it. How rude and unprofessional! And now, because of her, I'm out pizza, AND money.

The DoorDash agent said that I would have my money back in 3 to 5 business days, but how ridiculous is that? What kind of a company allows drivers to no longer want to deliver food, after it's already been picked up from the store?

If I could leave a negative-star rating for this company, I absolutely would! Again, $#*! DOORDASH! $#*! ANESHA!

To put this all into perspective, I spent between $400 and $600 per month at DoorDash for well over a year. I was considered a "VIP" customer and offered priority customer service. And yet the company still stole my money and, to this day, has refused to refund even a cent of what their app took from my bank account.

To make a long story somewhat short, I tried to place an order with DoorDash. The order was declined the first time, however I knew I had plenty in my account, so I tried again. The transaction is declined again. At this point I check my banking app only to see that I was charged for the first order attempt. There is a completed charge from them for the full amount of the order.

I reach out to customer service and, over the course of two-and-a-half hours, had my account erroneously deactivated, my DashPass erroneously cancelled, was lied to by a customer service representative when I asked for the issue to be escalated, and went through three different customer service representatives trying to get my money back.

I sent over multiple images of my bank account showing the order number, the amount that was taken from my account, the "completed" transaction status, and the business that pulled the charge (DoorDash), and yet I was treated as a criminal the entire time and, to this day, have never received a refund for the money their malfunctioning app stole from my account.

Do you spend hundreds of dollars a month with DoorDash? No? Then good luck ever receiving even somewhat adequate customer care. If they don't care about stealing from their "VIP" customers (who contacted support a grand total of two times over several years and NEVER with an inquiry about needing a refund, etc.), why would they care about you?

I highly recommend looking elsewhere. DoorDash is a trash company with the worst customer support I have ever experienced. I've also never had a company steal money for a service that was never provided.