Doordash

SO I ORDERED FOOD AND PAID FOR TWO SIDES WHICH IS YELLOW RICE AND FRIES. WHEN I RECIEVED MY FOOD JUICE WAS LEAKING OUT OF THE BAG LIKE SHE HAD THE FOOD TOSSING AROUND IN HER CAR MIND YOU THE BAG WAS TIED. SO WHEN I ACTUALLY OPENED THE BAG MY RICE WAS NOT THERE. SO WTBS I CALLED THE DOOR DASH DRIVER SHE WAS BEING RUDE ACTING LIKE IT WASNT HER FAULT SHE DIDNT EVEN APOLOGIZE. IM NOT BLAMING EVERYTHING ON HER BUT ATLEAST HAVE A LITTLE SYMPATHY I SPEND MY HARD WORKING $$ JUST TO BE DISRESPECTED AND LIED TOO.IM HIGHLY UPSET AND DISAPPOINTED BEAUSE THIS IS MY FIRST AND LAST TIME I HAVE MY FOOD DELIVERED TOO ME. ONE THING THAT THE DRIVERS CAN DO IS ATLEAST OPEN AND MAKE SURE THE PLATE IS CORRECT.

I ordered dinner for my child through the Little Caesar's app. Their tracker says that it was delivered at 8:10pm. It was never delivered. I was prompted to call and text the driver. I called four times and texted five times with no response to either calls or texts. I then called the restaurant several times, but there was no answer. By this time, I just want to resolve this in person, so I drove to the restaurant. I walk into the restaurant as I'm calling them only to hear the phone ringing. I asked the cashier if they were going to answer the phone. They replied no and just let it keep ringing.

I spoke with the manager on duty, and she replied that since I ordered through the app, the app has no affiliation with the restaurant. She wanted me to take it up with Door Dash and that there was nothing she was going to do. There was no attempt by the manager to even attempt to make it right. By this time, it was 8:55pm. My child was supposed to be asleep by 9:00pm but ended up going to bed at 10:15pm after we finally got dinner.

The next day, I try to chat with someone from Door Dash. After ten minutes of chat, it abruptly ended. I got the same result when I tried again. I then tried to call and was on hold for 30 minutes. They refused to let me speak to a manager and instead told me a manager would call me back. So far, I've received no call at all. This is no way to run a business.

GIRLFRIEND ORDERED AND THEY CANCELLED THE ORDER, ( DUE TO DRIVER EXPERIENCED ISSUES! WAITED AN HOUR AND 15 MINUTES TO FIND OUT. DO NOT ORDER FROM DOOR DASH!

First time user of doordash. Never again. Ordered kfc and only received part of my order and it was cold. Menulog 1000%better.

Stop complaining and I understand doordash is garbage but seriously GET your FATASS and walk and IDC it hot outside or cold or you are disabled fat $#*! with diapers go outside touch some grass