The Women's Can-Do Canvas coat fits perfectly, has plenty of easy to use pockets, an inner drawstring to tighten the waist.
The hood sits well with excellent coverage.
But the dye from this coat rubbed off on the seats of my car.
I submitted photos per Customer Care showing the damage, and cleaned the upholstery as instructed.
After cleaning, the dye remained and Customer Care said they recommend all clothing be washed prior to wearing therefore they would not offer any reimbursement or refund.
I was not aware of this policy and asked them to show me where such information was provided.
Have not heard back from them.
I suppose it's a good thing I didn't sit on a $4,000 couch!

After you have made your purchase they make it very clear that they don't care and brush you off. They are extremely rude and unhelpful. The warranty is non existent. I have had negative experiences my last two purchases. I suggest rethinking supporting this company. In store reps are great but good luck with customer service agents if you have any issues. Awful company.

Poor! I am extremely disappointed and dissatisfied with this company. On their website it stated guarantee delivery before Christmas. They emailed twice stating that my order was expected to arrive by 12/23. Now it will not be arriving until 12/28. The company's solution... print out a photo and wrap it up. What a JOKE. Never again will I be mislead by this company. By the end of my conversation with Duluth I was told,"it's your fault". Are you kidding me? Wow!

Ordered a single pair of jeans. On the web site it said they have the size I need. Then the confirmation e mail said they are out so it will be a month before they are sent. To make matters worse it also says I cannot change my order (cancel). So I'm in desperate need of pants and I chose to spend my hard earned money on a new brand that supposedly is tough. Well at this rate the $20 pants from Walmart are not looking too bad. If you are a Duluth fan I herd its better to order from Amazon or another site. Sad day Duluth really wanted to be a new customer but at this rate I'm gonna stick with the cheep pants that fail in 2 months rather than waiting 2 months to get a pair.

We live in Hawaii and heard about Duluth. The quality of their products are wonderful. I ordered a large order for my husband for Christmas and one of the items a bit too big. The exchange was easy and quick. This is our favorite online company for great quality clothes. Highly recommend.

New "No Bull one year warranty".
We stand by the craftsmanship and durability of our products. If you are not satisfied with any item you purchase from Duluth Trading, return it for a refund within one year. After one year, we will also consider returns for items that are defective or don't perform as designed. No Bull means if something goes wrong, we will always treat you right.
It's all Bull-...!
$150 shoes, 2weeks out of warranty. Stitching starting to let go. No coverage! Over the years I was ok paying 10-25% more with a true no Bull warranty. But it's gone and I'm done with the Bull-...! I will take my business elsewhere.

I really can't say enough about how good the quality of the products sold by the Duluth Trading Company. I would rate them as very good. I have never returned an item however. I find that their "Free Returns" are very expensive. I bought a jacket from them that is of quite good quality, I must return it, however due to the size. To print a return label (one could simply write the address on the package) and complete the exchange for it costs $8.00 to join the app that enables one to do this. Duluth Trading Company charges $7.99 to return the item so one has $15.99 to just return the item. Then one has to pay the postage to send it back. I really don't know yet what that will cost, but I estimate it will cost $10,00 plus or minus on top of the return and "Free Label" charges. I must say that I am not thrilled about Duluth Trading Company's return process.

Out of state businesses are required to collect and pay CA sale tax at a rate of 8/5%. I recently received my invoice and the sales tax collected was 18.5%. Well above the CA tax rate of 8.5%. I brought this to the attention of Duluth and "Heidi" responded back the tax rate is set by CA. I've purchase lots of out of state items and this is the first time I have ever been charged over 8.5%. They should be audited by CA Board of Equalization, responsible for tax collection. I have reported this to the BOE.

Update to review: Duluth Trading has refunded me the overcharge of the sales tax. Customer service was quick to respond. The first answer was obviously from a low level service rep. I answered back that the response from Duluth was unacceptable. Then results came about after mentioning my contact to BBB in WI and my state sales tax office. To my satisfaction Duluth refunded the overcharge of the sales tax. I hope they fix the algorithm with charging out of state sale tax for CA. I do like their products and will continue purchasing from Duluth.

You can't change a order after it's placed,even if it's a minute. Duluth customer service told me they are not allowed to change,cancel,a order you have to wait till the order is shipped.i told them that they had my old address and yes I did give them my new address.stupidest company I ever dealt with.be aware

I purchased a coat online that went on sale before it was shipped out. I emailed customer service requesting an adjustment but received no response. I called today and was told they don't make adjustments if it goes on sale after purchase. The girl was rude and insisted my order date was 1/7 but it clearly said date ordered 1/8. Most stores will do price adjustments in these type cases but not Duluth. Very disappointed. Received the coat and so far, though, it appears to be good quality.

They were out of my size and the staff member we were working with immediately offered to order it at no extra charge. All the other staff were polite, helpful, and friendly. The clothing item (overalls) is both fun and durable, as proven by my wearing and washing many times. We are also very happy with some luggage we purchased there. I wonder if the in-store experience is different? We have not ordered online,

For the money these should have lasted a long time after about three years they are tattered and worn thin. Of course Duluth wants me to send them back and they will make an assessment. Guess it's back to L. L. Bean

Don't think that the Duluth Trading Company will honor their promise to have Xmas gifts arrive on time. They are absolutely not going to do so, and worse, when you find that out, you will not be able to cancel the order, nor get a refund. Super disappointing and creepy cyborg attitude, too.

Bought three pairs of jeans from them and two of three had the crotch blow out within three months. Tried to get them replaced and was turned away. Over priced jeans with a diamond stitch gimmick built to fail. They don't stand behind their no bull warranty at all. Avoid this company at all cost.

I'll never buy from them again. Buying clothes online is risky as far as sizing or quality of the product isn't known until they are received. Recently received a product that did not meet my expectations and they charged $8 to return it. Never again will I pay $8 for getting absolutely nothing from them.

I accidentally ordered two jackets that are identical. All I wanted to do was to cancel one of them. They said that both orders were "processing" so they can't cancel or change. BUT neither had shipped.

In 2021 people are better than this. I will NEVER buy there again. NEVER.