Very convenient and friendly website, no hidden fees, no bad surprises
I'm using it for many years and would be glad to continue
Smooth booking process, no surprises, no hidden charges. Definitely I will use EconomyCarRentals in the future!
For my last vacation I rented two cars through Economycarrentals for Malaysia and Abu Dhabi. In Malaysia I rented a Nissan six months before. They gave me a Proton, while the Nissan is 200 EUR more expensive. I contacted Economycarrentals. They didn't help me or came with a solution. I was on my own. In Abu Dhabi I had the same problem. I rented a Mercedes E-class/BMW 5 serie/ Audi A6. Economycarrentals reserved a Chevrolet and they booked the car for one day and I made a reservation for nine days. The car didn't even had an navigation system and I paid for that (even in Malaysia). Before I arrived in Abu Dabhi, Economycarrentals guaranteed that I would get a Mercedes/BMW/Audi. The best part was is that the agent didn't have any German car in stock. I contacted Economycarrentals again and they couldn't help me. Even the agent tried to contacted them but Economycarrentals didn't even pick up the phone. The service of Economycarrentals is HORRIBLE. Stay away from them! They are frauds and liars! Even other car rentals doesn't want them as agent!
I book cars via EconomyCarRentals already almost 15 years. They always find very good price and rental companies providing very good service.
Great website and excellent deals. I have rented a car twice now (Malta and Czech Republic) and would definitely rent here again.
I've used this site when travelling abroad in Canada and locally in Australia and have found great deals sourcing reputed car companies.
It was great. Car delivered to our hotle on time. The driver was very polite, the car was very clean. We enjoid the car the all rental period. Return at the Airpirt was efficiant, fast and easy.
From reception to the quality drive experience and back to swift handling of saying goodbye to our "travelmate car" was such a joyful ride!
Overview
EconomyCarRentals has a rating of 1.6 stars from 299 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with EconomyCarRentals most frequently mention credit card, customer service and full insurance. EconomyCarRentals ranks 212th among Car Rental sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Bruno S.,
Thank you for your comments.
Could you please advise your voucher number?
Have you already sent an e-mail to csutomerservice@economycarrentals.com in order to check this issue raised further?
Thank you.
Kind regards,
EconomyCarRentals.com