EconomyCarRentals

Answer: We provide the full pickup details address on your voucher by confirmation of your order. Our system looks always for the best available rate for the car group requested so the provider can change any minute as we are connected online with the car rental companies. You can select always the pickup service that you prefer to have (airport desk or shuttle service). This is mentioned on every offer we provide online.

Answer: Our rates usually include the standard insurance package, which is a Full insurance package (Excess Applies). In case extra insurance is preferred to be included in your reservation, then you can request this to be added and paid at the local station upon pick up procedure. All the taxes and fees are included and in the rare case that a fee is not included, it is mentioned on this specific offer and at the terms and conditions as well. If you wish to double-check for a specific reservation/ offer, you are kindly requested to contact us via phone or email to assist you further. https://www.economycarrentals.com/en-us/information/contact

Answer: We will do our best to resolve the issue raised. In order to be able to investigate the charges made, we need the rental agreement that you signed locally, as well as the final invoice issued by the car provider at the end of your rental. Please scan and send us a copy of the above documents attached with the voucher number by e-mail to customerservice@economycarrentals.com. Please rest assured that in the case of an error we will make all the necessary arrangements to adjust the charges.

Answer: If you wish to cross to another country with the rented vehicle please ensure you read the ACROSS THE BORDER RENTALS segment from the T&C (Terms and Conditions) of the offer of your interest. There you will see the list of countries that you are allowed to cross with the rented vehicle. Please note that if you are allowed to cross to Estonia and Lithuania you will have to add a Cross Border Card to your booking on OPTIONAL EXTRAS.