FareBoom

Zero star review, very poor costumer service, I missed a flight called costumer service immediately and spoke with Nyash, he told me my penalty is $800, refuse to give me a credit, and claim it was policy from the airline, big liar, when I insisted he said penalty is $500, the amount keeps changing, I don't an airline can ever charge a penalty up to this amount.I've never encountered a problem like this with any other third party, I should have read the reviews before getting a flight with them,

My uncle bought a ticket from them.he is heart patient.he could not reach the airport because he got a pain in his chest.he provided all documents its been one month he is stuck there and could not make to final destination because of fareboom service after sale.they are not helping at all.asking to pay full amount.long story short never ever please buy ticket from all of you guys.they are scamers cheaters.on the top they hang up on your face.

Zero star. This company will cheat you by offering a very tempting price, then they will cancel your ticket and blackmail you into paying a processing fee to get the refund. They never answer phone. Beware of dealing with this company, I will work to report this fraud to the US Federal Trade Commission, and everyone who has been defrauded by this company should do the same.

I bought a ticket from them in 2020 to travel from Chicago to Uganda. Covid happened and they gave me a future voucher. However, the voucher expires December 2022. I reached out to them for a refund and they said it is not possible. I decided to use that money for another travel or exchange itinerary; however, whenever i get the flight i wish to book and write to them, they take a week to write back and by that time the itinerary i wanted has been booked by someone else. When i call them, they never answer. Generally, they have very bad customer care, they never reach out in time and once they take your money, if anything happens to your flight, they will not help you at all. If you know what is best for you, do not use fareboom. I probably give them a zero in customer service.
Gerald S

I booked flights that were cancelled due to COVID-19. I was not able to get a refund, just a credit which would have been no problem if I could actually use it. I spent over $1000 to get these flights booked. I am trying to book a flight to Cancun with my credit and Fareboom is trying to charge me over $300, more than the cost to book directly through an airline. Criminal.

Be aware! They are scam! They charged me the ticket price and they canceled my flight few hours before my flight without any explanation. They haven't returned my money back either! This is so inconvenient and this company should close their business before more people got scammed through them. I will file a claim at other platforms too! Horrible!

Took over 2years for a refund for a covid cancelled flight and that is cuz the airline did it, not them. Still lost $43 cuz they took long so the waiver expired. It wasnt my fault. It was theirs. They literally stalled until I could no longer get a refund but the airline helped me at the end. And only cuz I had to contact the DOT. At least I got the rest back. Their refund invoice shows I got a full refund even tho I didn't. Dont ever use them. They just ignore you and try to play dirty. I hope they go out of business.

I purchased a ticket for Aug. 2021 flight from Canada to Macedonia with multiply stops. COVID hapoened, flights were cancelled. Contacted Fairboom and was told I am entitled for a full refund and it might take 2-6 weeks. I am still waiting to receive my money back. Contacted them multiply times. Looking into taking legal action. Don't use Fairboom.

I have been fighting with Fareboom close to two years now about getting my $2800.00 back from them since covid-19. Plus, they want to charge me $400.00 more to book my flight again. It is close to impossible to get any customer service. I just sent them email saying either extend my travel voucher for one more year or give me my money back. They aren't honoring my request to book a flight for me and my family to Florida. If anyone wants to get a group lawsuit going hit me up.

I purchased a ticket from SA to Istanbul Turkey, to Adana Turkey and then after purchasing it said from SA to Germany then Adana Turkey. I tried calling, no answer, the website is useless and the ticket seems to be a fake after contacting my credit card company and United Airlines. My credit card company was contacted and I requested a new card, had to cancelled the other card. If you try to cancel the ticket immediatly they charge you about $375.00 with insurance. Don't use them, its a scam. A ticket for $1700 was offered at $700. If its too good to be true, then don't do it! Lesson Learned!