• FareGeek

FareGeek

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Overview

FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FareGeek most frequently mention credit card, customer service, and confirmation email problems. FareGeek ranks 23rd among Plane Tickets sites.

  • Service
    85
  • Value
    81
  • Shipping
    51
  • Returns
    51
  • Quality
    70
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How would you rate FareGeek?
Top Positive Review

“Cheap airfare deals”

Joanne R.
11/24/15

International air tickets are generally costly, so when you have a site like this it becomes fairly easy for you to travel. I have used their services numerous times and every time I was blessed with cheap airfare deals.

Top Critical Review

“HORRIBLE COMPANY”

Lil O.
2/25/15

I booked my flight on Saturday, February 21 and got an immediate confirmation stating my flight was confirmed. After 10 mins, I get a follow up email stating there was a credit card mismatch. I tried calling them several times for the next 48 hours, waiting from 30 minutes to 1 hr and still could not get a hold of a customer service representative. Someone finally emails me stating the flight increased from $765 to $815. I told them that I will only authorize a payment with the original booking price and I haven't heard from them yet.

Reviews (554)

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Reviews that mention popular keywords

customer service (92) credit card (77) flight tickets (25)
Thumbnail of user alvins23
Australia
1 review
0 helpful votes
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February 5th, 2016

I used this website to get my tickets for Toronto and saved $25 on the deal. Thank you so much.

Thumbnail of user jille7
Jill E.
Australia
1 review
0 helpful votes
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April 16th, 2016

I booked my tickets to Switzerland from this website and it was very cheap. Thanks a ton.

Thumbnail of user yanz5
California
1 review
1 helpful vote
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March 11th, 2016

I did not receive an e-ticket number
Never get through customer service phone

Thumbnail of user danf41
CustomerExperienceTeam F. – FareGeek Rep

Thank you for letting us know about your recent experience with us. We apologize if our services did not meet your expectations. Please be advised that we tried to locate your confirmation details but couldn’t find one. So would request you to kindly share your confirmation number, booking ID, email ID and contact number so that we can check internally and have this case addressed on priority.

Thumbnail of user rileyp14
Texas
1 review
1 helpful vote
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April 9th, 2015

Incorrectly billed 2% more than my bill. Not significant but inaccurate and deceitful.

Thumbnail of user erics134
Canada
1 review
0 helpful votes
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January 21st, 2016

I used this website once and found it to be average. No issues faced though.

Thumbnail of user laural35
Canada
1 review
0 helpful votes
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April 7th, 2014

J'ai acheté mon billet d'avion samedi et aujourd'hui ma carte de crédit à été hacké.

Thumbnail of user josephm156
Australia
1 review
0 helpful votes
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February 18th, 2016

Ce site donne la meilleure affaire et j'apprécié le voyage.

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FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.

Company Representative

Thumbnail of user danf41
CustomerExperienceTeam F.

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