Fiverr

If you purchase a gig, fiverr will hold your money hostage irrespective of whether or not the seller completes the job or not because there is no objective mediator as they proclaim to encourage buyers and sellers to work everything out themselves. This leaves the door open for sellers to lie and cheat over and over again. Sellers constantly state they can do a task and then do not and report it as delivered. They have the autonomy to report it a delivered or complete regardless of if the actual order is complete and the fiverr system accepts this. There is no independent authentification. Once delivered, the website processes the order as complete and pays seller unless buyer request a modification or the seller and buyer mutually agree to cancel the order. So what if the seller does not want to cancel the order and lies and says that they delivered the work and did a great job. Well its their word against yours,,, No active customer service dept to regulate the sellers activity so buyer takes ALL THE RISKS. Don't use this website unless you don't mind taking all the risk and loosing all of your money to liars and cheaters and an incompetent customer service dept who do NOTHING to regulate the site's activity and yet they charge sellers 20% transaction fee and buyers another 5%.

I was having issues with a designer that was customizing my website. I did not like his design that he put on my website and it showed that he was not really a professional. So, I asked him to revise the website and again the design was plain and mediocre. I contacted Fiverr customer support to cancel the project and give put the deposit order of $130.00 back into my account. They told me that I need to work with the designer. My dislike for how the project was going should have been enough to give me a refund. I then told the designer that I did not like his design and I wanted to cancel service but refused the cancellation. I once more contacted Fiverr customer service to get my refund and again they told me the same information, to work with the individual. I refused and Fiverr proceeded to give the person the $130.00 when I told them I was having issues with the project. Terrible service especially when the issues was not even resolved. I closed my account just about 2 weeks ago, never again.

I listed a gig on Fiverr a few months ago and it started off well. Getting a lot of interested and sales very quickly! I had a customer a few days ago that ordered a gig and then decide she canceled it stating she purchased the wrong gig, which also left me a 1-star review! I contacted Fiverr to remove the review because it was not my fault in anyway whatsoever, and they said "they will not remove the review because the buyer canceled the order" I was like, eh? That doesn't make any sense whatsoever and why do I deserve a -1star review for that reason when myself and the buyer had done nothing wrong here; it doesn't make any sense, and I was left really confused at this policy? I contacted them one time to share my feelings about this policy and asked them if they agreed with me and I could not get any answer for that, which was very laughable because we all know deep down that they know I am right here.

But anyway, I have now canceled my account because I do not want to work on Fiverr if they have ridiculous policies like this, and lastly, I would not recommend to sell on there just in case this happens to you...

To be honest, all of you 1 star reviewers complaining nonstop makes me sick.

This site is WHAT YOU MAKE OF IT.

I am an illustration seller, and an artist on fiverr. I have over 100 positive reviews, and ONE negative one. I go out of my way to make sure every client is satisfied with the work I do, and I offer free revisions on the work till they are happy.

Not all artists post clip art claiming it is their own (I forget the name of the reviewer I saw earlier claiming this was the case, and even if I did care to find the name it would be unprofessional to call him out despite his pathetic comment), some are legitimate and talented artists offering their services at a bargain rate to gain exposure because they are just starting out and developing a client base.

If you get scammed on Fiverr.. it is YOUR OWN FAULT. talk to a seller first. Vet them, see if they are responding in a timely fashion, if they can give you a portfolio to look through, if they can link you to their own website etc etc etc...

In the end Fiverr is just a tool to pair clients with sellers... hating the site and the sellers because YOU were too STUPID to be careful and do your homework is like blaming craigslist because you got scammed while buying a car. Wake up, grow up, and start using your head. Fiverr is a decent site that like any other has scum bags in the shadows but offers solid opportunities to hardworking and legitimate people.

Took money out of my bank account then played a ton of games with me as I begged for my money back. The end. NEVER will I be a Fiverr customer again. Bye Thievin Fiverr.

I recommend that you stay away from this company as they just want there commission and have a sub standard customer service.
I'm very angry with there customer support, the seller put bad spam/porn links on both my websites and he was asked to clear it of, unfortunately he didn't remove them all as requested and fiverr customer customer support cancelled the job before the bad links had been removed, they don't even give the option to leave a review for this seller. Now I have to pay someone else to clear the mess, I will never work with FIVERR Company again, I have spent allot of moneywith this companyThis year and they couldn'thelp resolve issues I had with this seller,
Im writing this bad experience to raise people's awareness of this company.
I ADVISE YOU TO STAY AWAY.