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Canada
1 review
12 helpful votes
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Watch Your Credit Cards
February 16, 2015

As far as sellers go, I had GREAT experiences (outstanding quality & creativity), as well as a couple that were a total waste of time and money. I am still waiting for Fiverr to give me a refund on one I didn't want to give a positive rating to, because I was not satisfied with the product. Most gigs are more than the advertised $5, but in reality - someone designing an awesome logo for $20 is a hell of a good deal.

That said - the reason I would NOT recommend use of Fiverr is because since I have used it, the credit cards I used on the site were hacked. None of my other cards have been hacked; just the ones I used on Fiverr. Large purchases were made for car repairs, "donations", large amounts for Facebook advertising, and several others that were declined. Coincidence that ONLY the cards I used on Fiverr were hacked, and within two weeks of the purchases being made? Maybe - but after that hassle of having to cancel cards and sign declarations I wasn't buying car repairs out of the country... I won't be using, or recommending them anytime soon.

Date of experience: February 16, 2015
Illinois
3 reviews
6 helpful votes
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Ok i really think most people who come to fiverr are looking for people who do web designer type of things. They have way more services than that.
Most of the gig on fiver are actually NOT 5 dollars. Most of the "gigs" on here are 35 and up
The people who sell their services are usually way to cocky arrogant and most of all scammers. Now everyone on here is not a scam but i would say less than half of my experiences have been unpleasant cancellation or a scam.
I have had positive experiences from some people but they do not out way the negitive. Fiverr doesnt do enough to help the people who they are taking their money from. Here is one example. You can not change your rating from a seller after five days. So that means once you find out you were scammed its too late. My advice is to not rate. Here is why people rate though fiver SAYS you are not obligated to rate but every time you log in there is a light at the top of your screen saying "oops looks like you for got to rate your experience lets do this now" what ever they are a rip off but their are a couple of people on there who are just trying to work for extra cash.

Date of experience: March 18, 2016
Illinois
3 reviews
9 helpful votes
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I purchased service from the seller (Digitalredcube) he claimed the service was being done without providing proof. I checked my Google Analytics account to see if traffic was being delivered, it was not. The seller continued to call me dumb and not know what I was looking for along with ask for my password and username to my website. I requested to cancel the transaction through Fiverr, well the seller reported me unprofessional and threatening him. I got an email the next day saying my account was flagged for unprofessionalism, threats and policy violations. I replied to this email through a support ticket, got a reply basically saying terms and conditions were violated by me. How can you violate their terms and conditions by pointing out to the seller that they are not providing the service? All communications are kept on their server, to go back and review. If they keep threatening me I will go to a lawyer. I recommend staying away from Fiverr if you buy something and do not receive the results you are the one punished and not the fraudster. Fiverr protects their fraudster sellers.

Date of experience: April 28, 2020
Pakistan
1 review
0 helpful votes
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Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state
Free palestine israel is terorist state

Date of experience: October 12, 2023
California
2 reviews
3 helpful votes
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Scam
September 26, 2017

Do not use this site. It's a complete scam. Stay away! The people there plagiarize work and do not use fair techniques. I filed a complaint with BBB to review.

Date of experience: September 26, 2017
India
1 review
4 helpful votes
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Full of scammers
November 11, 2013

Full of scammers. Even the customer support lies and steals your money. STAY AWAY from them!
This video tells exactly what is going on fiverr: http://www.youtube.com/watch?v=BuRDg0IbgKQ

Date of experience: November 11, 2013
Georgia
1 review
1 helpful vote
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I actually made it 5 days on Fiverr! On Day 4, I submitted my video created through Adobe to try and drum up business. 24 hours later it was denied and I was told that it was not my video! Even though, I had just ran it on an add the day before and it was accepted. Ok, so I figured it was just some bonehead screening gigs (as they call them) and trying to catch up on screening, or just didn't know what he was doing. Most likely the latter, as my soon to be "Really bad experiences" started. Not only was I attempting to provide a service, but I was already actively buying services. 1 out of 5 turned out to be legit. Then comes the bombardment of spam. I hate Spam! Then... I have a seller asking to pay him through Bitcoin for a service that I was interested in, which is against TOS. So, I promptly mark his request as a TOS violation, 4 hours later after I have submitted all my information as a "Verified Professional", and taken several of their cheesy test for competency, which I might ad, some of them I knew nothing of the subject and still passed. I get banned for supposedly asking for payments outside of Fiverr! Now remember, I was the one that reported it! Now, it gets even worse. I had funds in my account. I was told in an email with no way to reply that my funds would sit there for 90 days and after 90 days, I will get an email with directions on how to get my money back. 90 days! WTF! Now, if that's not some shady SH^t? Nothing that can't get handled with a charge back. Do yourself a favor and use reputable sites, NOT Fiverr!

Date of experience: November 8, 2020
Maryland
1 review
5 helpful votes
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Terrible Policy
May 22, 2018

I don't recommend Fiverr because the sellers are hit and miss. They also have terrible customer service. Here's my experience:

Their refund policy is upsetting. I cancelled an order **respectfully** and successfully. The money is sent back to my account. There is nowhere in the help center for refunding the money back into the bank. Found it on the forum I should go to customer service. I submit a ticket, there is no confirmation email nor does it show up on my requests. Maybe that is a bug on my end, but that doesn't change the fact that it was still sent *successfully*. I wait more than 48hrs for Fiverr to reply, but there is nothing in my email. I take to PayPal for help. I message Fiverr through PayPal and they give Fiverr 48hrs to reply but again they ignore it. I wait about 72hrs and I escalate the issue with PayPal. Finally they respond and what they say is *we have disabled your acccount* for escalating the issue with PayPal. Great. I don't care at this point, I want the money back. I'm never using Fiverr again. I submitted another ticket so hopefully they'll reply this time. There's still no confirmation email and it's not showing up in my requests in the help center. I'm just so infuriated.

Date of experience: May 22, 2018
Pakistan
1 review
0 helpful votes
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Hello i m video editing and image crop edit and logo maker canva so pleas order me contact and may choice

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Date of experience: August 23, 2022
Florida
8 reviews
23 helpful votes
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I'm a true fan of this website and purpose, but unfortunately you get what you pay for. Alot of the "gigs" really aren't that good, and the quality worst.

Date of experience: September 17, 2012

Overview

Fiverr has a rating of 1.6 stars from 1,087 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fiverr most frequently mention customer service, credit card and low quality. Fiverr ranks 107th among Freelancing sites.

service
278
value
268
shipping
176
returns
206
quality
254
This company does not typically respond to reviews
+147