Freelancer

I recently had the pleasure of meeting with Mr. Jonny a representative from freelancer.com, and I must say it was an incredibly positive experience. His professionalism, expertise, and clear communication skills stood out throughout the discussion. He took the time to listen attentively to every detail and provided valuable insights that added a lot of clarity to our conversation.

What impressed me most was his ability to address complex topics with simplicity, ensuring that everyone involved was on the same page. His approach was collaborative and solution-focused, which made the meeting both productive and enjoyable. I truly appreciate his commitment to fostering a constructive dialogue and look forward to future interactions with him.

Thank you, Mr. Jonny, for your time and guidance and for warding me the Rising Star badge!

I had an outstanding experience with the support team!. They were prompt and genuinely cared about resolving my issue. I appreciate their professionalism and dedication to customer satisfaction. Highly recommend their services to anyone in need of assistance! Thank you for taking care of your customers.

I had the pleasure of being assisted by a wonderful customer service representative named Nicola from Freelancer. He was incredibly patient, wise, and thorough in his responses to all my questions. No matter how many questions I asked, Nicola always replied with calmness, wisdom, and professionalism. He never seemed frustrated or rushed, and he consistently provided clear and helpful answers. My experience with him was truly exceptional, and I am grateful for his excellent support

You are experiencing an issue where the description of some projects is automatically removed when trying to publish them on the "Freelancer" platform. Despite following the site's guidelines, the description is deleted without any clear notification or explanation. This issue hinders the project publishing process and affects your ability to effectively communicate with potential freelancers.

I'm thoroughly impressed with the exceptional support I received from Freelancer.com! Not only did they assist me in every way possible, but they also went above and beyond to help me verify my phone number and identity.

Their verification process was seamless and efficient, thanks to their dedicated team specially Angie. I'm grateful for their patience and professionalism throughout the process.

Freelancer.com has exceeded my expectations, and I highly recommend their platform to anyone seeking reliable and secure freelance services.

I am incredibly impressed with the exceptional help I received from Nicola. She was not only prompt but also extremely thorough and thoughtful. Nicola's dedication to ensuring everything was perfect exceeded my expectations. I am deeply grateful for her kindness and highly recommend her to anyone in need of assistance. Thank you, Nicola, for your outstanding support!

First time by myself completely this project without my daughter assistance. However, the second logo without any assistance, but from freelancer. Thank for your guidance and helping me choose the winner and to purchase other entries.

Russel V from the freelancer staff was beneficial during my verified freelancer interview. Guided me through the entire process with clarity and professionalism, asked relevant questions ensuring I understood each step of the verification. Russel patiently answered all my questions, provided valuable insights, and ensured I felt comfortable throughout the interview. I truly appreciated his friendly approach and attention to detail, which made the interview much easier.

I've had a great experience with Freelancer.com. It's a fantastic platform for freelancers to showcase their expertise. It connects you with clients who value quality work and offers numerous opportunities to expand your portfolio.

I had an issue with my funds being locked, and the support team at Freelancer.com was extremely helpful in resolving it. They were prompt, professional, and kept me informed throughout the entire process. I'm very satisfied with how quickly my funds were unlocked, and I appreciate the friendly communication. Thanks to their excellent support, I can now continue with my projects without any worries. Highly recommend Freelancer.com's support team!

I had an issue with a negative review from a fake client that was affecting my profile. I reached out to Freelancer.com Support. Magenta was extremely understanding and patient throughout the conversation, providing clear explanations about the feedback system's integrity and the steps they could take to help me.

Although there are policies in place to maintain credibility, Magenta took the extra step to contact the client on my behalf, which I greatly appreciated. The professionalism and empathy shown during this interaction reassured me that Freelancer.com cares about its users and their concerns.

Thank you, Magenta S, for your support and for taking the time to assist me. It's service like this that makes me feel valued on the platform.

Magenta from freelancer support team helps me in resolving all my issues regarding one of my project dispute with client. She patiently answering all my questions and escalate my issue for further investigation. Thanks

I had an excellent experience working with Olivia! She was incredibly helpful, patient, and attentive to my needs. Olivia went above and beyond to ensure my concerns were addressed, making the entire process smooth and stress-free. Her professionalism and dedication truly stand out. I highly recommend her services.

Danette O's brother is the ultimate supporter, always cheering her on and believing in her dreams. Whether it's a big game, a performance, or an important presentation, he's there, offering words of encouragement and a shoulder to lean on. His unwavering faith in her abilities boosts her confidence, pushing her to strive for greatness. He celebrates her victories with genuine joy and helps her navigate setbacks with practical advice and emotional support. Danette knows that having such a dedicated supporter makes all the difference in her journey, and she cherishes their bond, grateful for his constant presence in her life.

I had a great experience working with Jonny during the onboarding process. He clearly explained the Rising Star service level, ensuring I understood its key aspects, including potential violations. His communication was clear and informative, which helped me gain a comprehensive understanding of the process. Overall, his guidance was highly valuable.

This was my first time hiring a freelancer on freelancer.com and I was not too sure about the process of setting up milestone payments and how that works. I contacted support and Magenta S. Was there to help me. She guided me through the process and cleared all my doubts with utmost patience. She is very good at what she does.

I was having problem with authenticating my card. Livechat on freelancer.com is slow, so I had to email them at *******@freelancer.com.

Frieda S. Got it touch with me and without a hassle, my card got authenticated and verified, no questions asked. I really loved the quick help!

Next time you have an issue, you can simply mention Frieda for your help and you won't be disappointed.

Erwin showcased the benefits of a yearly subscription with a discount. He made it clear in which time frame I could use it. His communication is cultured and respectful. By adding useful links to read, he made me feel very pleased.

I am incredibly pleased with the help I received from Olivia. Her support was outstanding—she went above and beyond to ensure all my needs were met with efficiency and care. Olivia's professionalism, attention to detail, and positive attitude made a significant difference in my experience. I highly recommend her for anyone seeking dedicated and exceptional assistance. Thank you, Olivia, for all your hard work and dedication!

Magneta S was professional during conversation she listened to every aspect and guide me though. Freelancer didn't disappoint me as every time I came my problem got resolved.
Hopefully this will continue in future.

I needed help with getting an overpayment reversed from an extra milestone I accidentally created during project. Using the chat function was way easier than I thought it was going to be; I usually like speaking to someone on the phone. Olivia was helpful and patient while I tried to find the information she needed. I'm a first time user of Freelancer and have been impressed with all of my experiences to date, from using the preferred artist to customer service. Thank you.

The questions asked for the Verification were reasonably good to verify an account—a detailed verification interview conducted by Mr Russell V. He elaborated on the benefits involved and informed all aspects of the verification process.

I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.