Freelancer has a rating of 4.7 stars from 18,203 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Magenta S helped me a lot in my freelancer issue, she is a great support worker, she was very patient with me
The interview to get my Verified by freelancer status was a nice experience.
The person was friendly and easy to understand.
Macy M, understood the problem checked and verified it too and after that helped me with the process.
Thank you Macy
The process was so easy to get my Verification done on Freelancer.com, with professional questions and easy communication from Russell V. Was quick with making the badge available on my Profile and a smooth process overall.
Kind and friendly interview with Jonny, he answered all my questions and reposted the important points to me.
Russell V. From Freelancer is very helpful, helped explain the whole process and details of verification program. 100% recommended.
Jonny helped me throughout the process and guided me in details about the dos and donts as well as answered all my queries. 100% recommended
He helped me and solved my problem in no time, I had a problem with my withdrawal because there was a problem in uploading the recording video
I have an issue regarding, change in review. The live support agent, Angie helped me to her best. Angie was very supportive and solved my issue in minutes.
I asked him about my issue.
He explained me step by step about that carefully.
So I have no longer any issue.
I think he is really nice man.
The judgement of this verifier are great. He ask the crucial questions & giving me true knowledge of the platform.
She was helpful with refund and explaining the process. I appreciate the assistance and timely response.
I have contacted Jethro to update my Verified Badge and he helped my in time. Very polite and soft to chat, I love and recommend him.
The process was really professional and sleek. Jonny guided me correctly and helped me out with my questions. My experience was tremendous.
Magenta was helpful in assisting me with questions I had as a beginner on the platform. Magenta was respectful and professional in assisting me
Criselda's customer support is exceptional. They are responsive, professional, and knowledgeable. My issue was resolved quickly with clear communication. The follow-up to ensure satisfaction was impressive. Their dedication to customer service is outstanding. Highly recommend Criselda for their reliable and top-notch support.
Payment was declined and matter researched and matter will hopefully be resolved soon. Very professional and quick.
This was really fast and easy. Russell V. Guided me through the process and the experience was really successful.
The agent was really very good. He was really fast and to the point. Really appreciate his professionalism.
Extremely happy with the support at Freelancer. They were able to sort out my account issue quickly.
Excellent worker who completed his job quickly and professionally!
It was a pleasure to collaborate with him!
Thank you so much for your outstanding help. He has resolved my issue which was pending since last 7 years with a project.
As a software engineer, I tried several freelancing platforms and freelancer.com is the best for me.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).