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Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer Reviews Summary
The company enjoys a strong reputation for its exceptional customer service, with numerous reviews highlighting the professionalism, responsiveness, and expertise of its support team. Customers frequently express appreciation for the helpfulness and efficiency of representatives, particularly in resolving issues and guiding users through processes. Positive sentiments emphasize the platform's user-friendliness and the diverse opportunities it offers freelancers. While the feedback is largely favorable, there are occasional mentions of concerns regarding account verification processes. Overall, the company's commitment to customer satisfaction and support is a notable strength, fostering a positive user experience.
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I am proud to be accepted into the Rising Star Program. A big thank you to Danette O who was extremely helpful in guiding me through the process and getting me to this point! Thank you Danette, and thank you Freelancer team!
Barry was prompt and made it easy for me to sign on for the interview. He was easy to work with during the interview, allowing me to relax and be myself. Despite being myself, I still managed to become verified!
I was contacted by Hope. Hope was very patient with me and provided the information I needed.
Good experience.
Olivia provided excellent service, helping me with several situations that I had doubts about. I am extremely grateful for her professionalism, and I also thank the freelancer for the excellent professional work she is doing.
Freelancer support is good and coprative like Erol is very nice person but the process of implementing the actions is very slow.
You need to make the funds adding and withdraw process smooth and in monthly membership every month ask the freelancer he wants to take the membership or not don't deduct balance directly.
It was very smooth conversation during on boarding process with Jonny, I clearly understand the rules and regulations of PFP and got my Badge.
My experience was great, and I was assisted through the whole process by Danette O, who remained extremely respectful and professional throughout the entire onboarding process.
Seamless just a little waiting on the agent to get the necessary information she needed to help me out with my issue.
Had a great experience with Xavier B. He was super quick to respond and provided prompt, helpful support throughout. Everything was smooth and easy, which I really appreciated. Definitely satisfied with the service.
Pearl was great! She helped resolve an issue with Freelancer quickly and with some insight. I appreciated her help.
Hi, Kelvin R, Thnak you very much for your kind assistance. Very much appreciated. Reards, Charles W
Danette O helped me get my preferred badge, and while chatting Danette guided me with all terms and rules and clearly explained to me benefits of the preferred freelancer program
My interview was conducted by Danette O, and it was a very professional experience. She guided the conversation smoothly and made me feel comfortable. Whenever there was something I didn't fully understand, she explained it clearly and helped me understand everything properly. I really appreciated her supportive and respectful approach throughout the interview.
Danette has shown great enthusiasm and professionalism throughout the onboarding process to PFP. Her proactive attitude and strong communication skills made the transition smooth and efficient.
It's always pleasured to talk with people who are working on help desk, any type of issue they are always dedicated to resolve it, love and respect for freelancer.com and their support team
I was contacted by Barry from the verification team, and we made an appointment for an interview. The interview was thorough and reasonable, and covered the subject areas mentioned in my profile. After that, the process was completed efficiently.
Very understanding and quick. Helped me out with an issue i thought would be left alone. Respectful, sincere and straight to the point communicator.
The Agent Pearl V. was very supportive and understanding. He explained the policy very well at the same time he was supporting to solve the issue in a very professional manner. The resolution was given from the first time i connected with him. Thanks to him and Freelance team for understanding the concern and providing the resolution to this case.
I had a chat session with agent Heidi, who promptly assisted me with sorting out my membership fee adjustments. Much appreciated!
Freelancer.com is a powerful platform with real earning potential if you're committed, professional, and patient. It rewards consistency, quality work, and good communication. Like any freelance marketplace, success depends on how you position yourself, manage client relationships, and deliver value.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members