Freelancer has a rating of 4.7 stars from 18,213 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
I was thoroughly impressed by the efficiency and professionalism of the entire process.
From start to finish, the verification procedure was seamless. The instructions provided were clear, making it easy for me to understand what was required. The interface was user-friendly, and I encountered no technical glitches or issues.
What stood out to me the most was the promptness of the verification team. They responded promptly to my inquiries and guided me through each step with patience and courtesy.
Smooth and sharp, she help me with the information's and guideline i needed there.
Macy succeed to multitask few things for me and succeed to keep me stay on platform because I lost my patience uploading documents and wasting time.
Had lots of questions about updating a bid/offer. She helped me through all of it, answering questions, even going above and beyond and editing certain things for me.
Thank you for such a beautiful way of supporting me helping me with my problem.
I recently had the pleasure of being interviewed by Russell for the verified freelancer program, and I must say, it was an experience worth commending. From the moment the interview began,he exuded professionalism and a genuine interest in getting to know me beyond my resume, its a pleasure to work with you Russell!
First I was so worried I thought that I made a huge mistake and I was stuck did not know what to do but as soon as I reached out with the support service he/she helped me with by showing great attitude even dough I badly behaved towards he/she I just wanted to say sorry i did not mean to be rude or humiliate he or she i was just nervous and stressed not know what to do overall i am now very happy with the support that was showed me so thankful for the given instructions
Excellent Service. He help me become verified on this Portal.
Freelancing is all about freedom and flexibility. You get to choose when and where you work, which is great for balancing life and work. But it also means you need to stay motivated and manage your time well.
Não estava conseguindo cancelar, mais com ele eu consegui
It is a great experince with this platform, As a user, I've found the platform to be incredibly intuitive, efficient, and reliable. The interface is user-friendly, making it easy to navigate and find the services I need.
Moreover, the support team has been incredibly responsive and helpful whenever I've encountered any issues or had questions.
Thanks!
It too late to response time on chat so make it fast as you can. Because many time I have quit the chat for low respond time.
Freelancer support team is so much helpful and trustful. They give solution as soon as possible. Thanks to the support Team for helping me.
I have had an exceptional experience with Freelancer. In addition to consistently receiving projects from clients, the staff demonstrate excellence in their roles. Recently, the Preferred Freelancer team diligently followed up on my application and provided assistance throughout the onboarding process, which left me feeling thoroughly excited. If you have yet to join Freelancer, you may be overlooking the invaluable freedom it offers in terms of working at your own pace.
My account was suspended for something wrong. I took help the freelance Support Team. They help me very clearly. I thing they are very honest and clear for their work.
Thanks
Asaduzzaman Asad
In day time I am busy with many things but he waited for me patiently and give me opportunity to answer his question with ease. Definitely command him for this work
Frankly, I'm having a hard time getting jobs within Freelancer. Although there are many jobs in demand that I understand I would be qualified to solve, I never have the opportunity to be chosen. I suppose that by not having prior qualifications, when choosing the proponent they always play it safe. Likewise, in a positive way, I note that the page puts me in tune with job applications, and the level of training required by the jobs. It forces me to train in other areas, deepen my own knowledge and improve my level of English, among other things.
It is a good experience as I felt heard and genuine action is promised to be taken concerning my request
I recently experienced exceptional customer support at Freelancer.com that I wish to commend. Reaching out through their live chat, I was quickly connected with a representative, demonstrating Freelancer.com's commitment to prompt service.
The representative, Jewel, provided a warm and attentive response, thoroughly understanding my issue without rushing the conversation. Their expertise shone through as they offered clear, actionable solutions, simplifying complex procedures with ease.
I had a verification call for the Freelancer Verified Program with Russell V, and it was a pleasure to talk to him. He is definitely a really kind and respectful human being. Overall, it was a good experience.
I was extremely happy with the support and guidance provided by the Freelancer Team especially Jonny for guiding me through the process.
Thanks alot
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).