Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
Miss Magenta S. Helped me and she was very kind. I had a problem with the cancellation of payment.
Good support was provided quickly. Thank you for the simple solution.
She was very nice and provide me a full information.
Angie helped me a lot, I appreciate his efforts. It was great experience with him.
Macy M. (Freelancer Support) work very fast and super reliable.
Thank you and great support. Appreciate the help it was quick and simple
My issue has been resolved I am very Thankful to you
Really good support, really good support, really good support, really good support
My question is clearly answered with a good attitude and guide me to the best steps as possible.
Good I want quick Magenta S. Help me my problem was regarding withdraw money
Angie M. (Freelancer Support).Excellent Angie answering the help! Thank you very much Angie M.
Criselda R. Handled my query swiftly and resolved it in no time. Her patience and clear communication made the entire process smooth.
My doubts were cleared thoroughly and the support was extract.
Russell V. Help me to get verified on Freelancer as a user. Process is smooth and speedy.
Responsive, quick and provide necessary information
I have been using Freelancer.com for couple of months now. Simply great platform and co-operative support staff. I started earning good income from their project. Support staff is also very cool. I got great assistance from Jonny T today for my Preferred Freelancer Program application. Thank you all.
I had an issue with my account details, and Criselda helped me solve the problem. She is very professional at her work.
Had an issue with a freelancer and was helped in a perfect a fashion. Easy to use and prompt.
I was little scared to communicate with FL team - but Jonny made it easy for me. Thank you so much.
Thank you so much. Blessings from this small pastor.
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).