Freelancer has a rating of 4.7 stars from 18,209 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
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"I had an excellent experience with the support team. They were incredibly helpful and attentive, resolving my issues promptly and efficiently. Their dedication to customer satisfaction truly stands out. Highly recommend their service!"
I used Freelancer for a rush PowerPoint. The deadline was crucial. With no ability on this site to talk or email my consultant would just disappear after 2:00 with promises to get right back to me. The job was late and the team disappointed. Freelancer sent a "no reply " message stating I would only pay half and then charged my card the full amount. I tried to contaact the support line as it is the only way to contact and there are no agents available. I had to call my cc company to reverse the charge and still waiting. No communication on this site to resolve issues.
This is very wonderful site for work. Many students like me benefiting from this site.
I found very help for my query and resolved, It was great pleasure taking with you my issue was resolved with in the time frame
Support never disappointed me when I asked for it. They helped me with my request and show the process with links and everything. Criselda was the person provided me support this time. She was very helpful.
Russel V was professional and very clear with her explanations. She also listened to my complaints and answered all my questions. Thank you!
All thanks to Magenta S. For helping me out to fix my problem, I'm so grateful.
I have a chat whit Olivia, who was very helpful and give a solution to my problem. She was very nice and gentle.
I have faced a great problem issue, He/She has given me a great support.
Love to him
I've been on Freelancer for about a week now and have yet to get a contract, but it seems like it'll work well out once I get going. There are a lot of jobs posted all the time so there's no shortage of work. There's also no shortage of workers so competition is pretty high. The cost of starting out on Freelancer seems pretty high. Verification is a premium cost that isn't easy to get but seems necessary to get jobs. We'll see how it goes but I'm optimistic.
The information provided is complete. Able to provide good guidance, and able to answer questions from freelancers well.
I reached out to support as I received an email offering an upgrade with access to a recruiter. In less than an hour I applied, and it was sold out. I'm new to this platform and this was confusing to me. The support person I worked with investigated it and eventually offered to escalate my issue.
It was an amazing experience chatting with Angie M. And Alexander L. They fully satisfied my concerns...
Magenta S was very helpful and resolved all queries that I had.
It was a pleasant experience, efficient and informative.
I had a good support for my review change in skills. Thank you very much!
I successfully completed a project with a client, but he couldn't leave a feedback because time has expired. I contacted the support team and immediately resolved it.
It was a pleasant experience having chat with Jonny
He perfectly knows his work, really appreciate his support for me being part of Rising star program 🙂
This is my first time using 24/7 chat support, it's an interesting experience, very helpful for freelancers in various places and times.
Staff can help you and have strong policies they follow. It really comes down to how to behave on Freelancer so be good!
Criselda is doing a wonderful job helping out! I wish her all the best in her future endeavors.
It is a very good experience when you get to discuss a professional issue, with professional people!
Jethro gave me impression efficient and professional person, fast in communication, providing additional information when needed and supported
The staff has also convicting abilities, supported by arguments, which is very important also!
Everything gets done efficiently, with the right people!
I thank you for your professional *******@JethroVerified
Magenta S. Support was professional and helpful to me
Very good conversation, I was so happy that I got the help and the answer to my issue quickly.
Very fast response and very helpful. My concern was solved within just 2-3 minutes. Thank you to the support staff Darra.
Great, He is a good helper who solves problems. God bless him
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).