Freelancer has a rating of 4.7 stars from 18,570 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service, and great experience. Freelancer ranks 1st among Freelancing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
I' was so curious about withdraw money. Mr. Kimberly help me with his great assistance. I'm so grateful.
Date of experience: January 30, 2018
Good explanation and excellent attention, I explained my doubts very well and they helped me to clarify them
Date of experience: August 7, 2017
Communication went fine, and adjustment was made in a minute.
Thumbs up for Deborah for this prompt response...
Date of experience: August 27, 2019
It was pleasant. Reviewer asked general questions about my skills and work history and also provided some guidelines.
Date of experience: August 24, 2023
It was great experience. She is very humble and described every point and benefits of using such program
Date of experience: March 2, 2022
Resolved my issue instantly without any problem. Excellent support. I am happy with your customer support. GOOD job.
Date of experience: February 10, 2019
Antoinette B was polite and fast. Clarified my issue with redundant payments quickly and promised quick follow up.
Date of experience: August 14, 2017
She took the time to understand my issue and did the appropriate move for that. Very well appreciated.
Date of experience: August 14, 2019
Barry is very helpful and ready for help!
He solved my issue with my full satisfaction.
Highly recommended!
Date of experience: January 1, 2018
Rated someone incorrectly and this was simple for them to change, no hassle and very quick. Thank you.
Date of experience: August 26, 2017
It was very helpful. I am fully satisfied. I strongly recommend freelancer.com for any freelancing work. Best wishes.
Date of experience: August 21, 2017
-help me assist in the project concern problems
-clarifies things and answers fast to the questions
-very helpful
Date of experience: November 20, 2018
They always respond very accurately. The only thing is that sometimes it is done with a little delay.
Date of experience: January 21, 2023
Mark helped me out perfectly. The process went quick and without discussion and question. Great service, thank you!
Date of experience: April 21, 2018
It is a good online platform where employers and employees can meet and have each others needs satisfied.
Date of experience: October 8, 2019
Got some new info and ideas, and the communication was really good. That's what we expect from professional
Date of experience: October 30, 2021
Agent is understand issue and very cooperative. I hope so using her approach our issue will be resolved.
Date of experience: March 5, 2019
I was connected with someone is a decent amount of time and the issue was resolved immediately. Thanks.
Date of experience: February 28, 2019
Good Customer Support! Easy to communicate problem with them. Solved the problem very quickly. Thanks for your help!
Date of experience: November 12, 2018
Carmen A has given me support with technical issues in a fast and effective way, excellent! Thank you
Date of experience: November 6, 2018
My overall experience with freelance support team is very good.
The teams is responsive and helpful.
Highly Appreciated!
Date of experience: May 4, 2021
Proper clarification was made for my concern. Prompt response came in hand and it was a friendly conversation.
Date of experience: July 30, 2019
Phoebe was very helpful and understanding and provided all the options to solve my problem. Thanks a lot.
Date of experience: July 11, 2019
Great support friendly people quick response they took care of the issue right away explained step by step
Date of experience: December 17, 2019
Marketplace for freelance programmers, writing, design, legal work and more.
Freelancer.com has acquired several outsourcing marketplaces including GetAFreelancer.com and EUFreelance.com (founded by Magnus Tibell in 2004, Sweden), LimeExchange (a former business of Lime Labs LLC, USA), Scriptlance.com (founded by Rene Trescases in 2001, Canada, one of the early pioneers in freelancing), Freelancer.de Booking Center (Germany), Freelancer.co.uk (United Kingdom), Webmaster-talk.com (USA), a forum for webmasters, Rent-A-Coder and vWorker (founded by Ian Ippolito, USA, another early innovator in the freelance marketplace space).